Hyatt Grand Central New York REVIEW - MASTER THREAD
Jun 1, 2016, 12:45 am
#946
Join Date: Dec 2007
Location: ORD
Programs: BA, AA, SQ, UA, AC, WS, MR TIT
Posts: 8,659
To what suite category a DIA can upgrade using his DSU?
On my desired dates only two categories available: VIP suite and Premier suite. Is the DSU upgrade includes these two categories?
On my desired dates only two categories available: VIP suite and Premier suite. Is the DSU upgrade includes these two categories?
Jun 1, 2016, 1:41 am
#947
formerly a193991
Join Date: Dec 2014
Location: Zulu Romeo Hotel
Programs: Hyatt LT Globalist; LX SEN (*A Gold), AA LTG, SBB-CFF-FFS First Class GA
Posts: 4,580
http://www.flyertalk.com/forum/hyatt...read-wiki.html
Jun 1, 2016, 7:06 am
#948
Join Date: Feb 2005
Programs: Bonvoy Lifetime Titanium, Hyatt Globlist, Hilton Silver, Amtrak Select Plus, UA Silver
Posts: 2,025
If you get a Jr suite, ask for the V or P suites. They grant Jr suites as a free upgrade to diamonds - base on my experience.
Jun 2, 2016, 7:35 am
#949
Join Date: May 2003
Location: Texas
Programs: Hyatt Glob (Barely); Marriott Plat Life; AA Up and Down Now Plat; Hilton, UA, BA, HA Peasant
Posts: 2,669
Was It the Holiday or Is the Club Always Overrun?
Anybody a Diamond regular at this hotel? Is the club always just so overwhelmed it's a food riot?
On the other hand it is a nice room with a nicer outside deck. The food has gotten rather good in he last year.
Over Memorial Day it was so crowded it was sort of frustrating.
On the other hand it is a nice room with a nicer outside deck. The food has gotten rather good in he last year.
Over Memorial Day it was so crowded it was sort of frustrating.
Jun 2, 2016, 9:03 am
#950
Join Date: Feb 2013
Programs: Hilton Diamond
Posts: 4,269
Anybody a Diamond regular at this hotel? Is the club always just so overwhelmed it's a food riot?
On the other hand it is a nice room with a nicer outside deck. The food has gotten rather good in he last year.
Over Memorial Day it was so crowded it was sort of frustrating.
On the other hand it is a nice room with a nicer outside deck. The food has gotten rather good in he last year.
Over Memorial Day it was so crowded it was sort of frustrating.
While I have never been to this Club, I can affirm based on past experience that Clubs in general tend to be overrun when the family travel season is at its peaks (and Memorial Day is definitely one of those). I actually tend to avoid clubs at that point in lieu of a hotel where I will get to eat in the restaurant for Diamond breakfast.
Jun 2, 2016, 10:48 am
#951
Join Date: Mar 2004
Location: On the road, 24/7/365
Posts: 3,467
Anybody a Diamond regular at this hotel? Is the club always just so overwhelmed it's a food riot?
On the other hand it is a nice room with a nicer outside deck. The food has gotten rather good in he last year.
Over Memorial Day it was so crowded it was sort of frustrating.
On the other hand it is a nice room with a nicer outside deck. The food has gotten rather good in he last year.
Over Memorial Day it was so crowded it was sort of frustrating.
Jun 2, 2016, 11:20 am
#952
Original Member
Join Date: May 1998
Location: los angeles
Programs: Hyatt Courtesy card. Delta 2MM Diamond. AA platinum pro
Posts: 1,898
Anybody a Diamond regular at this hotel? Is the club always just so overwhelmed it's a food riot?
On the other hand it is a nice room with a nicer outside deck. The food has gotten rather good in he last year.
Over Memorial Day it was so crowded it was sort of frustrating.
On the other hand it is a nice room with a nicer outside deck. The food has gotten rather good in he last year.
Over Memorial Day it was so crowded it was sort of frustrating.
They are aware of the problem- and just don't care.
Jun 27, 2016, 6:04 pm
#953
Join Date: Feb 2005
Programs: Bonvoy Lifetime Titanium, Hyatt Globlist, Hilton Silver, Amtrak Select Plus, UA Silver
Posts: 2,025
Free dinner
Just saw a guest complained about food being taken away 10 mins to 8. Basically force his way into getting a free dinner at the restaurant for him and his wife. How pathetic.
Jun 27, 2016, 7:23 pm
#954
A FlyerTalk Posting Legend
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 100,417
What's pathetic about complaining that buffet food is taken away ten minutes earlier than the announced time. It's pathetic that employees are trying to leave early and that management let's them get away with this.
Jun 27, 2016, 8:07 pm
#955
Join Date: Feb 2005
Programs: Bonvoy Lifetime Titanium, Hyatt Globlist, Hilton Silver, Amtrak Select Plus, UA Silver
Posts: 2,025
You may never had stayed at this property, but the employees do not leave after 8 - they clean out the hot food items and bring out dessert for the 8 PM rush and close at 10. And these are some of the hardest working lounge staff I've ever met and they have to deal with rude ppl like this guy on a daily basis. Give me a break, it was fried wontons night - how desperate can you be.
Last edited by hotelfanatic; Jun 27, 2016 at 9:23 pm
Jun 28, 2016, 8:07 am
#956
A FlyerTalk Posting Legend
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 100,417
Is pathetic because you can tell right off the bat he was angling for a free meal. And he made sure everyone around can hear him so to pressure the Hyatt employee to offer him the freebie. It all looked so planned.
You may never had stayed at this property, but the employees do not leave after 8 - they clean out the hot food items and bring out dessert for the 8 PM rush and close at 10. And these are some of the hardest working lounge staff I've ever met and they have to deal with rude ppl like this guy on a daily basis. Give me a break, it was fried wontons night - how desperate can you be.
You may never had stayed at this property, but the employees do not leave after 8 - they clean out the hot food items and bring out dessert for the 8 PM rush and close at 10. And these are some of the hardest working lounge staff I've ever met and they have to deal with rude ppl like this guy on a daily basis. Give me a break, it was fried wontons night - how desperate can you be.
Still, even hard working lounge staff should not remove appetizers before the announced 8:00 pm deadline and it's not inappropriate for guests to complain when this happens. IMO the hotel either should have served the couple a selection of the evening's lounge appetizers or should have comped them one appetizer each in the restaurant, perhaps two at most, but not an entire dinner. Presumably they could have returned to the lounge for dessert.
Jun 28, 2016, 12:18 pm
#957
FlyerTalk Evangelist
Join Date: Apr 2000
Location: FLL -> Where The Boyars Are
Programs: AA EXP 1.7 M, Hilton Gold, Hertz 5*, AARP Sophomore, 14-time Croix de Candlestick
Posts: 18,669
Still, even hard working lounge staff should not remove appetizers before the announced 8:00 pm deadline and it's not inappropriate for guests to complain when this happens. IMO the hotel either should have served the couple a selection of the evening's lounge appetizers or should have comped them one appetizer each in the restaurant, perhaps two at most, but not an entire dinner. Presumably they could have returned to the lounge for dessert.
Jun 29, 2016, 9:57 pm
#958
Join Date: Feb 2005
Programs: Bonvoy Lifetime Titanium, Hyatt Globlist, Hilton Silver, Amtrak Select Plus, UA Silver
Posts: 2,025
Tonight, they started clearing the table after 8 PM.
One thing to note, they are digging up the ground on 42nd st (front of the hotel). DO NOT STAY IN A ROOM FACING 42nd ST!!!!!
Face the back or LEX.
One thing to note, they are digging up the ground on 42nd st (front of the hotel). DO NOT STAY IN A ROOM FACING 42nd ST!!!!!
Face the back or LEX.
Last edited by hotelfanatic; Jun 29, 2016 at 10:12 pm
Aug 16, 2016, 3:21 pm
#960
Join Date: Aug 2012
Posts: 544
I haven't, but was wondering about it too. It's big and cheap relative to every other option there, so I'm afraid there must be something wrong with it!