Park Hyatt Zurich REVIEW - MASTER THREAD
#61
Join Date: May 2008
Location: WAS
Programs: AA Ex Plt
Posts: 1,630
Hi all -
Trying to figure out where to stay in Zurich and was wondering if this would be a good place to burn my Big Welcome Sweepstakes free night? - problem would be for night 2 - PH Zurich is a bit pricey for that 2nd night in town.
Suggestions?
(I am a Hilton Diamond and have a question on their thread about the Airport Hilton - seems a bit far out of town to do some hotel hopping and most likely a downer after the PH)
Cheers
Trying to figure out where to stay in Zurich and was wondering if this would be a good place to burn my Big Welcome Sweepstakes free night? - problem would be for night 2 - PH Zurich is a bit pricey for that 2nd night in town.
Suggestions?
(I am a Hilton Diamond and have a question on their thread about the Airport Hilton - seems a bit far out of town to do some hotel hopping and most likely a downer after the PH)
Cheers
#64
Join Date: Dec 2000
Location: Chicago, IL
Programs: AA EXP (LT Plat 2MM), Marriott Plat, IHG Plat, HHonors Diamond, Hyatt Plat, SPG Plat75, UA1K
Posts: 1,248
Stayed at the PH Zurich Saturday night on an award stay. Overall, very nice hotel but missing a few things that I expected from a Park Hyatt.
Among the pluses:
Beautiful public areas
bright hallways
VERY comfortable bed
Mineral Water and whole fresh fruit in the room
wonderful dinner at Park Haus restaurant
Convenient to #7 Tram (1 block south of the Stockerstrasse stop)
2 blocks to the lake
Friendly staff
great soaking tub
outstanding fitness center & men's locker area (steam/sauna at no charge)
simple to use alarm clock (some of them you need to be a rocket scientist to figure out!)
Comp coffee delivered to room if you fill out the little door hanger and have it out by 4am
Among the minuses:
Amenity from previous guest blocked in my room with unopened note still left in the room when I checked in
Furniture had lots of nicks and dings
Wonderful dinner was also VERY expensive ( app / entree / 2 glasses of wine / small evian) $120 CHF!
And the biggest issue - called down for a 6:15am wake-up call. Front desk agent confirmed room number and asked if I wanted a 2nd call at 6:30am. Neither call came. I woke up on my own at 5:30am so not a big deal but the attitude at the Front Desk was pretty much questioning if I had called for one. Then they were pushing breakfast and if I wanted a limo back to the airport.
So, I think it is a very nice hotel but if I had paid the 400+CHF to stay there on Saturday I would have been mighty ticked off and felt it was a rip off.
Of course, this was just my experience and YMMV.
Among the pluses:
Beautiful public areas
bright hallways
VERY comfortable bed
Mineral Water and whole fresh fruit in the room
wonderful dinner at Park Haus restaurant
Convenient to #7 Tram (1 block south of the Stockerstrasse stop)
2 blocks to the lake
Friendly staff
great soaking tub
outstanding fitness center & men's locker area (steam/sauna at no charge)
simple to use alarm clock (some of them you need to be a rocket scientist to figure out!)
Comp coffee delivered to room if you fill out the little door hanger and have it out by 4am
Among the minuses:
Amenity from previous guest blocked in my room with unopened note still left in the room when I checked in
Furniture had lots of nicks and dings
Wonderful dinner was also VERY expensive ( app / entree / 2 glasses of wine / small evian) $120 CHF!
And the biggest issue - called down for a 6:15am wake-up call. Front desk agent confirmed room number and asked if I wanted a 2nd call at 6:30am. Neither call came. I woke up on my own at 5:30am so not a big deal but the attitude at the Front Desk was pretty much questioning if I had called for one. Then they were pushing breakfast and if I wanted a limo back to the airport.
So, I think it is a very nice hotel but if I had paid the 400+CHF to stay there on Saturday I would have been mighty ticked off and felt it was a rip off.
Of course, this was just my experience and YMMV.
#65
Join Date: Feb 2006
Programs: HH Silver, MR Plat Prem & LT Plat, Hyatt Plat,SPG Plat, Hertz PC, National EE, UA 1K
Posts: 3,407
#67
Join Date: May 2008
Location: WAS
Programs: AA Ex Plt
Posts: 1,630
#68
Join Date: Dec 2000
Location: Chicago, IL
Programs: AA EXP (LT Plat 2MM), Marriott Plat, IHG Plat, HHonors Diamond, Hyatt Plat, SPG Plat75, UA1K
Posts: 1,248
#71
Join Date: Dec 2004
Location: YYZ
Programs: AC SE MM, Hyatt Globalist, SPG Platinum, hhonors Gold
Posts: 3,428
Just stayed at the hotel on Saturday night. The property was nice as was the location. Full breakfast was free for Diamonds, including an extensive buffet and made to order eggs. You could also go completely a la carte, but don't know why you would with the buffet and egg option. However, they did not pay for the gratuity. As the price was about 100 CHF for two the tip could be substantial if you are so inclined.
#72
Join Date: Dec 2005
Location: Bogota, Colombia
Programs: AA EXP, UA *S, Hyatt DIA, *W/IC Plat, HH Gold, A3 *G, Sixt Plat
Posts: 1,218
Just stayed at the hotel on Saturday night. The property was nice as was the location. Full breakfast was free for Diamonds, including an extensive buffet and made to order eggs. You could also go completely a la carte, but don't know why you would with the buffet and egg option. However, they did not pay for the gratuity. As the price was about 100 CHF for two the tip could be substantial if you are so inclined.
I'll be there in a few weeks on an award stay, and have a 0955 flight out of ZRH. Does this give me enough time to get breakfast and still get to the airport? What do you recommend at breakfast?
#74
Join Date: Dec 2004
Location: YYZ
Programs: AC SE MM, Hyatt Globalist, SPG Platinum, hhonors Gold
Posts: 3,428
The 100 CHF was free... tip was not. As already indicated tipping is certainly optional... definitely didn't tip to NA standards, but there was some al la carte service in addition to the buffet, so did feel something was in order. However, to each his own.
#75
Suspended
Join Date: Jul 2009
Posts: 87
Stayed at the PH Zurich Saturday night on an award stay. Overall, very nice hotel but missing a few things that I expected from a Park Hyatt.
Among the pluses:
Beautiful public areas
bright hallways
VERY comfortable bed
Mineral Water and whole fresh fruit in the room
wonderful dinner at Park Haus restaurant
Convenient to #7 Tram (1 block south of the Stockerstrasse stop)
2 blocks to the lake
Friendly staff
great soaking tub
outstanding fitness center & men's locker area (steam/sauna at no charge)
simple to use alarm clock (some of them you need to be a rocket scientist to figure out!)
Comp coffee delivered to room if you fill out the little door hanger and have it out by 4am
Among the minuses:
Amenity from previous guest blocked in my room with unopened note still left in the room when I checked in
Furniture had lots of nicks and dings
Wonderful dinner was also VERY expensive ( app / entree / 2 glasses of wine / small evian) $120 CHF!
And the biggest issue - called down for a 6:15am wake-up call. Front desk agent confirmed room number and asked if I wanted a 2nd call at 6:30am. Neither call came. I woke up on my own at 5:30am so not a big deal but the attitude at the Front Desk was pretty much questioning if I had called for one. Then they were pushing breakfast and if I wanted a limo back to the airport.
So, I think it is a very nice hotel but if I had paid the 400+CHF to stay there on Saturday I would have been mighty ticked off and felt it was a rip off.
Of course, this was just my experience and YMMV.
Among the pluses:
Beautiful public areas
bright hallways
VERY comfortable bed
Mineral Water and whole fresh fruit in the room
wonderful dinner at Park Haus restaurant
Convenient to #7 Tram (1 block south of the Stockerstrasse stop)
2 blocks to the lake
Friendly staff
great soaking tub
outstanding fitness center & men's locker area (steam/sauna at no charge)
simple to use alarm clock (some of them you need to be a rocket scientist to figure out!)
Comp coffee delivered to room if you fill out the little door hanger and have it out by 4am
Among the minuses:
Amenity from previous guest blocked in my room with unopened note still left in the room when I checked in
Furniture had lots of nicks and dings
Wonderful dinner was also VERY expensive ( app / entree / 2 glasses of wine / small evian) $120 CHF!
And the biggest issue - called down for a 6:15am wake-up call. Front desk agent confirmed room number and asked if I wanted a 2nd call at 6:30am. Neither call came. I woke up on my own at 5:30am so not a big deal but the attitude at the Front Desk was pretty much questioning if I had called for one. Then they were pushing breakfast and if I wanted a limo back to the airport.
So, I think it is a very nice hotel but if I had paid the 400+CHF to stay there on Saturday I would have been mighty ticked off and felt it was a rip off.
Of course, this was just my experience and YMMV.
That being said, im wondering if anyone got charged a 5 CHF city tax on award stay as i was and its more of an annoyance than anything but the property was really nice and amongst the upper tier of quality hotels i have stayed at this year.
From natural air for sleeping to blauise mautin toiletries to high quality mineral water and staff that seem to appear out of nowhere and replenish the gym water just 5 minutes after you take one bottle.
It has seriously made me wonsider converting to hyatt instead of using sheraton/marriott/hilton