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-   Hyatt | World of Hyatt (https://www.flyertalk.com/forum/hyatt-world-hyatt-418/)
-   -   Problems with the Hyatt app/website - MASTER THREAD (https://www.flyertalk.com/forum/hyatt-world-hyatt/2064795-problems-hyatt-app-website-master-thread.html)

Kaloz May 7, 2025 5:34 am


Originally Posted by InFlightJay (Post 37070612)
Has anyone else noticed some of the previous year's stays don't show up on the mobile app? I see a few others but my January-feb stay isn't listed. Although the night count dose seem accurate.

That was randomly broken for me since forever. Sometimes things are missing, sometimes they show up twice.. The website was always correct, tho.

Kacee Jun 6, 2025 6:29 pm

App has been balky and slow lately, but today it's the endless spinning circle of death. Anyone else?

ElevatorEnthusiast Oct 12, 2025 1:18 am

App has not been operational for the last hour or so. All stays disappeared, and signing out and back in leads to a “We can’t complete your request” error.

Singapore_Air Oct 12, 2025 2:41 am

https://www.hyatt.com/

Excuse us while we do a little housekeeping.

Hyatt.com and other related sites are currently down for maintenance. Please come back soon.

ElevatorEnthusiast Oct 12, 2025 7:27 am

It seems to be working again now.

WaterBottle18 Oct 12, 2025 11:57 am

For what it’s worth, I’ve noticed that the app tends to be down (likely for some sort of maintenance?) every few weeks on Sunday at 1-3 AM central time.

The app will still be available to use but running searches just gives you an error and stays don’t show properly, etc.

econ Oct 12, 2025 12:07 pm


Originally Posted by WaterBottle18 (Post 37368657)
For what it’s worth, I’ve noticed that the app tends to be down (likely for some sort of maintenance?) every few weeks on Sunday at 1-3 AM central time.

The app will still be available to use but running searches just gives you an error and stays don’t show properly, etc.

Yeah, I was using it around that time earlier to do a search and I was getting the "this property is currently unavailable" for all locations. Have seen this occasionally before.

LA2CDG Oct 13, 2025 2:00 am

The website and the App are still having issues.

"No Past Activity

There is currently no recent past activity posted to your account. Start earning points by booking your next stay with us."

BonvoyageIRL Oct 15, 2025 7:39 pm

Is anyone having issues logging on? It keeps refreshing without being able to log-in. This is on Chrome browser

spanishflea Oct 15, 2025 8:57 pm


Originally Posted by BonvoyageIRL (Post 37374932)
Is anyone having issues logging on? It keeps refreshing without being able to log-in. This is on Chrome browser

Yes and the app is not updating either.

italdesign Oct 15, 2025 9:13 pm


Originally Posted by BonvoyageIRL (Post 37374932)
Is anyone having issues logging on? It keeps refreshing without being able to log-in. This is on Chrome browser

Yep, "Something went wrong. Please try again." on both mobile and desktop website.

Skink Oct 16, 2025 9:50 am


Originally Posted by Kacee (Post 37131534)
App has been balky and slow lately, but today it's the endless spinning circle of death. Anyone else?

I got the endless spinning circle after submitting a reservation. I walked away and when I went back to check it the system had created 4 different reservations for the same night.

I also haven't been getting any confirmation emails after making a new reservation lately.

Rusikusa Oct 20, 2025 11:37 am

Is Hyatt Milestone Awards section gone in the app?

chix Oct 20, 2025 4:11 pm


Originally Posted by Rusikusa (Post 37382254)
Is Hyatt Milestone Awards section gone in the app?

works for me

Zorak Oct 21, 2025 2:11 am

Same for me -- same place it's been for a while now, under the Accounts tab > Overview sub-tab > below your YTD qualifying progress and the Offers section.


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