Feb 17, 2021, 6:13 am
Last edit by: coleslaw
Will my 2021 awards get extended?
All official announcements to date have said that awards issues in 2021 would not be extended. Unofficially, based on anecdotal evidence in this thread, people have been able to get their Cat1-4 and Cat1-7 awards expiring in 2021 extended to end of January 2022. Reports are that this extension can/will only be done on request and during the month of expiration. Some Globalists have reported being able to get their concierge to exchange their expiring awards for points (10k for 1-4 and 20k for 1-7).
Summary of award types and expiration:All official announcements to date have said that awards issues in 2021 would not be extended. Unofficially, based on anecdotal evidence in this thread, people have been able to get their Cat1-4 and Cat1-7 awards expiring in 2021 extended to end of January 2022. Reports are that this extension can/will only be done on request and during the month of expiration. Some Globalists have reported being able to get their concierge to exchange their expiring awards for points (10k for 1-4 and 20k for 1-7).
- New card bonus: 6-month
- Bonus Journeys 2021 Promo: 6-month
- 30 nights (milestone cat 1-4): 6-month
- 60 nights (milestone cat 1-7): 6-month
- Brand Explorer: 12-month
- CC $15k: 12-month
- CC annual FN (cat 1-4): 12-month
- Other CC FN: typically 12-month
Through to the end of 2020, Hyatt had a policy of extending awards issued in 2020 to have an expiration date of 12/31/21. The awards were initially issued with the standard expiration date (see above) and then a batch process ran periodically (roughly every two weeks) to update the expiration dates to 12/31/21. The last batch update ran in the first week of January 2021 to update the expiration dates of awards issued in the last weeks of 2020 (per Hyatt's official expiration date extension policy).
Awards issued in 2021 that were issued before the batch ran to update the 2020 awards were also updated to expire on 12/31/21. This could have been by design (i.e. Hyatt wanted to update the 2021 awards too) or just a byproduct of how the 2020 award update process was set up (i.e. it was easier to update everything that was issued since the previous batch ran rather than try to separate 2020 vs. 2021).
Hyatt may at some point choose to update awards in 2021 to expire on 12/31/21. But they also may not. The unofficial communications so far - i.e. reports from Twitter/Customer Service reps - have been that they will not be updating them. There has been no official announcement either way - but the default assumption should be that awards will not be extended. It's all conjecture until there is an official announcement.
Here is a response to a FlyerTalker's (hoipolloi's) question to Hyatt on whether 2021 awards will be extended:
Originally Posted by Hyatt Consumer Affairs Department
Thank you for taking the time to provide recommendations and feedback regarding our guest loyalty program, World of Hyatt. This feedback allows us to enhance member experiences. I want to thank you on behalf of Amy and let you know we’re continuously monitoring the situation, as it is very fluid. However, at this time, we do not have any extensions for awards earned in 2021, as we are seeing that our members are able to redeem them. Should this change, we will adjust as soon as possible.
Hyatt further extends expiration of awards plus more
Jul 16, 2021, 5:46 pm
#301
Join Date: Dec 2007
Location: SFO
Posts: 4,914
I'm curious if anyone has had an award expire in the last week now that awards granted in early January will have passed the 6 month threshold? If they did indeed expire was anyone able to get Hyatt point for them from their concierge?
I have a 1-4 catergory and a 1-7 category expiring at the end of August and won't have a chance to make use of them by then (I live in Toronto).
I have a 1-4 catergory and a 1-7 category expiring at the end of August and won't have a chance to make use of them by then (I live in Toronto).
Jul 16, 2021, 5:52 pm
#302
Join Date: Sep 2010
Location: YYZ
Programs: United 1K, AC 50K, Hyatt Globalist, Marriot Platinum
Posts: 684
Ok, thanks. I saw references to that extension but didn't realize that what people were referring to was that some were granted to awards earned in early 2021.
Jul 17, 2021, 1:36 am
#303
Join Date: Mar 2014
Location: SJC/BUR
Programs: Hyatt Diamond, IHG Platinum, Hilton Gold, Club Carlson Gold, Starwood Gold
Posts: 1,089
I am dead certain Hyatt is going to extend this stuff, as canceling people's awards during a massive pandemic surge isn't exactly creating shareholder value here.
Jul 17, 2021, 1:14 pm
#305
Join Date: Sep 2020
Programs: AA EXP, BA Gold, VS Gold, Hyatt Globalist, Marriott Platinum, Hilton Diamond
Posts: 3,947
Jul 19, 2021, 8:46 pm
#307
Join Date: Feb 2020
Posts: 1,203
I'm curious if anyone has had an award expire in the last week now that awards granted in early January will have passed the 6 month threshold? If they did indeed expire was anyone able to get Hyatt point for them from their concierge?
I have a 1-4 catergory and a 1-7 category expiring at the end of August and won't have a chance to make use of them by then (I live in Toronto).
I have a 1-4 catergory and a 1-7 category expiring at the end of August and won't have a chance to make use of them by then (I live in Toronto).
Jul 19, 2021, 9:09 pm
#308
Join Date: Sep 2020
Programs: AA EXP, BA Gold, VS Gold, Hyatt Globalist, Marriott Platinum, Hilton Diamond
Posts: 3,947
They didn’t swap it for 20k points yet?
Jul 23, 2021, 9:54 am
#309
Join Date: Apr 2011
Posts: 464
Any recent data points? I have a Cat 1-4 expiring in August that I might use for a 5k/Cat 1 stay next week. If they might be extended (or if people are being offered points), I'm inclined to hold it. Thanks
Jul 24, 2021, 7:19 am
#310
Join Date: Jan 2017
Location: NGS
Programs: UA Silver, ANA MC, HH Diamond, Hyatt Discoverist, Bonvoy Plat, IHG Plat, Shangri-La GC, Hertz PC
Posts: 1,233
According to the Wiki, "all unused Free Night awards that were earned in 2020 with 2021 expiration dates will be extended to December 31, 2021." Therefore, since my WoH credit card FNA expires in Aug. 2021, it should be extended to Dec. 31, 2021. However, looking at the Hyatt app, it still shows an Aug. 2021 expiry date. Should it show a Dec. 31, 2021 expiry date, or will that date only show up after Aug. 2021 has passed?
Jul 24, 2021, 9:22 am
#311
Join Date: Sep 2020
Programs: AA EXP, BA Gold, VS Gold, Hyatt Globalist, Marriott Platinum, Hilton Diamond
Posts: 3,947
According to the Wiki, "all unused Free Night awards that were earned in 2020 with 2021 expiration dates will be extended to December 31, 2021." Therefore, since my WoH credit card FNA expires in Aug. 2021, it should be extended to Dec. 31, 2021. However, looking at the Hyatt app, it still shows an Aug. 2021 expiry date. Should it show a Dec. 31, 2021 expiry date, or will that date only show up after Aug. 2021 has passed?
Jul 24, 2021, 9:58 am
#312
Join Date: Dec 2007
Location: SFO
Posts: 4,914
if it was truly in a WOH FNA expiring in Aug 2021, then was issued in Aug 2020, which should have been extended. The problem is Hyatt doesn’t easily show which FNA is what.
Jul 24, 2021, 6:01 pm
#313
Join Date: Jan 2017
Location: NGS
Programs: UA Silver, ANA MC, HH Diamond, Hyatt Discoverist, Bonvoy Plat, IHG Plat, Shangri-La GC, Hertz PC
Posts: 1,233
Yes, it is a WoH FNA, so it was issued 12 months before its expiry date and should be extended as you say. I guess I'll have to call Hyatt to resolve.
Jul 24, 2021, 6:15 pm
#315
Join Date: Jan 2017
Location: NGS
Programs: UA Silver, ANA MC, HH Diamond, Hyatt Discoverist, Bonvoy Plat, IHG Plat, Shangri-La GC, Hertz PC
Posts: 1,233
There are no milestone certs in my account, I only have my annual WoH FNA cert. Other than that, I have Club Access Awards (which I guess are a milestone award) in my account.
Last edited by Nagasaki Joe; Jul 24, 2021 at 6:29 pm