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Explorist 4 Club Access Awards dont provide breakfast if no Club Room?

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Explorist 4 Club Access Awards dont provide breakfast if no Club Room?

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Old Jan 10, 2018, 12:01 pm
  #61  
 
Join Date: Aug 2012
Posts: 6,752
Originally Posted by OsakaWino
Are you implying dementia in the C Suite
Upend an otherwise successful program, alienate mostly loyal & well paying 25/50 night guests, only to have to replenish with a 20 night Hyatt CC promo. I'd have use a much harsher word to describe whoever/whatever team came up with this utter pile of crap.
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Old Jan 10, 2018, 2:35 pm
  #62  
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Join Date: Jul 2011
Programs: Hyatt Discoverist, SEIBU PRINCE CLUB Silver, Marriott Gold
Posts: 20,438
Originally Posted by Tokyoite
Any way to check if your reservation has the club lounge award applied? I called in, and one award was deducted, but no way to confirm it was applied to the reservation. Just want to avoid surprises at check in.
When applied to stay at Grand Hyatt Tokyo, I got a reservation change notification mail that included the following line:

Preferences and Policies: CLUB ACCESS CONFIRMED
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