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Explorist 4 Club Access Awards dont provide breakfast if no Club Room?
Hi,
Matched to Explorist now as didnt requalify for Diamond. Logged in today to review the 4 Club Access Award, I thought it would be similar terms as back when it was Diamond where you get free breakfast at restaurant if there isnt a Club Lounge (think Andaz). Noticed the terms to it states: Breakfast will not be provided to a member at participating hotels or resorts without Club lounge access available. Club Access Awards are redeemable only at participating Hyatt hotels and resorts that have a Club lounge and are not valid at Hyatt Place, Hyatt House, Hyatt Zilara, Hyatt Ziva, or Hyatt Residence Club hotels and resorts, or M life Resorts. Can someone confirm this is the new very restrictive terms? Does it even apply to globalists too? Thanks for the feedback. |
I think you are reading that right. It's a club upgrade, not a free breakfast upgrade.
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Yep, and my understanding also is that you get nothing if the lounge is closed for part of your stay.
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From the T&C (Emphasis mine):
Club Access Awards are valid for one (1) year from the date of issuance and must be redeemed in connection with reservations with a checkout date before the expiration of the Club Access Award. A Member must redeem a Club Access Award in advance when making the underlying room reservation by calling 800.228.3360 or your nearest Hyatt Global Contact Center. Reservations for Club Access Award redemption are subject to availability. Club Access Awards are redeemable only at participating Hyatt hotels and resorts that have a Club lounge and are not valid at Hyatt Place, Hyatt House, Hyatt Zilara, Hyatt Ziva, or Hyatt Residence Club hotels and resorts, or M life Resorts. Access to a hotel or resort’s Club lounge is subject to the individual hotel or resort's lounge maximum capacity. Club Access Awards are valid for access to the Club lounge on nights for which the Member has paid an Eligible Rate or has redeemed points for a standard-room Free Night Award, Suite Free Night Award, or a Points + Cash Award (as those terms are defined in the World of Hyatt program terms), up to a maximum of seven (7) consecutive nights. Not valid in connection with any Free Night Award other than those identified above, including, without limitation, Hyatt Credit Card premium and anniversary Free Night Awards, 5-brand Free Night Awards (as defined in the World of Hyatt program terms), or any other promotional Free Night Award. Breakfast will not be provided to a member at participating hotels or resorts without Club lounge access available. Club Access Awards are not redeemable in connection with hotels or resorts that have not yet opened when you make your reservation, even if reservations for such hotel or resort are otherwise being accepted. For complete terms and conditions of the World of Hyatt program, see worldofhyatt.com/terms. Hyatt® and related marks are trademarks of Hyatt Corporation and/or its affiliates. © 2017 Hyatt Corporation. All rights reserved. |
Saw this in mine but think it's fair. Disappointing for me personally (would love to use them at PH Sydney next February for free breakfast) but doesn't seem like they are breaking any promises.
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Originally Posted by Duke787
(Post 27974949)
Saw this in mine but think it's fair. Disappointing for me personally (would love to use them at PH Sydney next February for free breakfast) but doesn't seem like they are breaking any promises.
It is sad, I would have move more spend and points to Hyatt if it was possible. Now this will limit my travel with Hyatt. |
Originally Posted by ddavid1101
(Post 27975010)
I agree, considering not requalifying for Diamond and since we never got anything for Plat, this is better than nothing. My fault ofr not reading the terms prior to the change which resulted in me hyping up my expectations.
It is sad, I would have move more spend and points to Hyatt if it was possible. Now this will limit my travel with Hyatt. This is infuriating. I am now moving our stay to Marriott / SPG properties who provide free breakfast for even lowly Gold members. I am cancelling my Hyatt stays and focusing on other brands. |
Originally Posted by davevt98
(Post 27975043)
This is very disappointing. I just tried to use my "upgrades" at the Andaz Papagayo. I was planning on stay a month at the property and was looking forward to getting the complimentary breakfast. They now claim that these "upgrades" are not able to be used at Andaz properties or those without a club.
This is infuriating. I am now moving our stay to Marriott / SPG properties who provide free breakfast for even lowly Gold members. I am cancelling my Hyatt stays and focusing on other brands. |
Originally Posted by ddavid1101
(Post 27975095)
Wow. a whole month! i was planning to go there within a year for a week or so and was really banking on breakfast especially knowing the next reasonable dining choice is 30min drive away around the beach town just south. I was even thinking the new Andaz in Cancun but this was a total bummer.
I really like Hyatt but this leaves a tremendously bad taste in my mouth. Marriott / SPG seems to have a lot going for it including a tremendous footprint. This will be interesting to see the vast migration from Hyatt. |
Originally Posted by davevt98
(Post 27975043)
This is infuriating. I am now moving our stay to Marriott / SPG properties who provide free breakfast for even lowly Gold members.
Originally Posted by davevt98
(Post 27975117)
Yes. A month! Moving my stay to the El Mangroove, Autograph collection (Marriott/SPG Property) instead.
Marriott Gold gives breakfast at some properties: http://www.marriott.com/marriott-rew...nefits/gold.mi Lounge Access/Free Breakfast Free daily continental breakfast, light snacks and beverages for members and one guest in the Executive Lounge at JW Marriott®, Autograph Collection®, Renaissance® and Marriott Hotels®, Delta Hotels® (resorts excluded). In the U.S. and Canada, select hotels will provide 750 or 1,000 points in lieu of breakfast in the event the lounge is closed. Looks like your new choice is included. SPG Gold benefits: http://www.starwoodhotels.com/prefer...language=en_US |
Originally Posted by notquiteaff
(Post 27975311)
Does SPG now offer free breakfast to SPG or Marriott Golds at SPG brands?
Marriott Gold gives breakfast at some properties: http://www.marriott.com/marriott-rew...nefits/gold.mi Lounge Access/Free Breakfast Free daily continental breakfast, light snacks and beverages for members and one guest in the Executive Lounge at JW Marriott®, Autograph Collection®, Renaissance® and Marriott Hotels®, Delta Hotels® (resorts excluded). In the U.S. and Canada, select hotels will provide 750 or 1,000 points in lieu of breakfast in the event the lounge is closed. Looks like your new choice is included. SPG Gold benefits: http://www.starwoodhotels.com/prefer...language=en_US |
Originally Posted by ddavid1101
(Post 27975095)
Wow. a whole month! i was planning to go there within a year for a week or so and was really banking on breakfast especially knowing the next reasonable dining choice is 30min drive away around the beach town just south. I was even thinking the new Andaz in Cancun but this was a total bummer.
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Originally Posted by captaink
(Post 27975337)
Even if they did honor the certs for free breakfast, I can't imagine they'd honor them for 30 days of free breakfast.
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Originally Posted by davevt98
(Post 27975117)
I really like Hyatt but this leaves a tremendously bad taste in my mouth. Marriott / SPG seems to have a lot going for it including a tremendous footprint. This will be interesting to see the vast migration from Hyatt.
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Originally Posted by notquiteaff
(Post 27975401)
Yes, the mid tier status (Explorist) is really not terribly compelling compared to Marriott and Hilton, especially when considering what it actually costs for (US) customers to acquire the status. I am Explorist this year because I had 35-ish nights (but only 10-ish stays) last year, but I am not going to renew. Might actually have to check out that El Mangroove property; we have had Costa Rica on our to-do list for ages.
The more I look into this, Hyatt's failure to provide free breakfast may actually work out in our favor as it makes our decision much easier. El Mangroove also appears much closer to restaurants and activities. |
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