Mar 2, 2017, 12:15 am
Last edit by: 59Impala
This thread is for the World of Hyatt Globalist members to share the experience of room (suite in particular) upgrades members receive at various Hyatt hotels and resorts. This is not about the suite upgrade by using TSU (Tier Suite Upgrade) certificate. It is discussed in a separate thread. https://www.flyertalk.com/forum/hyatt-world-hyatt/1825293-world-hyatt-globalist-experiences-tier-suite-upgrades.html
All WoH members receive two (2) Tier Suite Upgrade (Suite Upgrade Awards) certificates by reaching 50 Qualifying Nights or 80,000 Base Points Milestone Awards. By reaching 60 Qualifying Nights or 100,000 Base Points Milestone Awards, all WoH members also received two (2) additional Suite Upgrade Awards (TSUs) to a total of four (2) Suite Upgrade Awards (TSUs) each year. By earning the last Milestone Awards, the WoH member also reaches WoH Globalist status and receive other elite benefits.
By using the TSU awards, the suite upgrade (to standard suite) can be confirmed at booking or any other time before check-in. Most likely only standard suite can be confirmed. Without using the TSU awards, room upgrade normally can't be confirmed.
According to WoH membership terms, https://help.hyatt.com/en/hyatt-terms/world-of-hyatt-terms.html?icamp=woh_benefitbadges_terms#/VC
(c) Best Room Available: Globalists will receive the best room available at the time of check-in at Hyatt hotels and resorts, including Standard Suites and rooms with Club lounge-access. The best room available will be determined by the applicable hotel or resort in its sole discretion and may vary from stay-to-stay. The “best room” may, but will not necessarily be, of a room type/category higher than that booked by the Member. Best-room-available benefit includes only Standard Suites (where available), which are defined as rooms within each participating hotel’s or resort’s introductory suite category. Premium, Specialty, Premier, Presidential, Diplomatic, and other suites other than Standard Suites are not included in this benefit. Not valid at Caption by Hyatt, Hyatt Place, Hyatt House, Destination Residences, or Hyatt Residence Club hotels and resorts.
Some Hyatt properties will automatically recognize WoH elite status and inform member about the room upgrade opportunity. If room upgrade is not mentioned at check-in time, then member needs to request at check-in time or any other time before room is assigned.
Small Luxury Hotels does not recognize most of the WoH elite benefits. So often, room (suite) upgrade is declined.
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Hotels that have offered Standard-or-higher Suite Upgrades or Best Room to Globalists Without Prodding
US properties:
Andaz 5 Ave - June 2017, 1 night on points
Andaz 5th Ave - October 2017, 2 nights paid / Feb 2018 1 night paid upgrade from Andaz Suite to Buttonwood Suite
Andaz Maui - November 2018, 3 nights paid proactively upgraded to deluxe ocean view suite
Andaz San Diego - Sep 2018, 3 nights.
Andaz Weho - April 2017, 1 night
GH Denver - April 2018, 3 nights, booked entry-level 2 queens, upgraded proactively to king executive suite
GH DFW - April 2017, 2 nights (executive suite) / 5 nights (1 night free cat1-4, 4 at member rate) December 2017
GH Kauai Resort and Spa - June 2017, 4 nights, points, Ocean view suite even with hotel sold out
GH New York - Jan 2018, Executive King on a very low government rate
GH San Diego - August 2017, 1 night, connected suite
GH Seattle - March 2017, 1 night / March 2017, 2 Nights (P&C)
HH El Segundo / LAX - March 2017, 1 night - 2 BR apt
HP Asheville - June 2017, 1 nights ("groom suite")
HP Branchburg NJ - March 2018 - booked Studio Queen four 4 nights. Proactively upgraded to 1BR King.
HP Fair Lawn/Paramus - July 2017, 1 night moved to high floor (different booking class)
HP Minneapolis Downtown - March 2017, 1 night
HR ABQ Huge hospitality suite. 3 nights, May 2017
HR Atlanta - Mar 17, 1 night; Aug 4, 17, 2 nights, Jan 2020 1 night
HR Atlanta Buckhead- April 2017, 1 night
HR Atlanta Perimeter/Villa Christina - June 2017, 2 nights; Aug 2017, 2 nights to Villa Suite
HR Boston - March 2017, 2 nights
HR Chicago - August 2017, 1 night upgraded into junior suite
HR Chicago O'hare - January 2018, 1 night upgraded into Plaza Suite
HR Clearwater Beach - April 11, 1 night, upgraded ro 2 Queen Suite Partial Water View, standard suite
HR Denver Tech Center - December 2017, 1 night upgraded to Presidential Suite!
HR Grand Cypress - November 2017, 2 nights to Executive Suite
HR Houston (Downtown) - April 2017, 1 night
HR Huntington Beach - Mar 17, 2 nts, Presidential Suite - abs incredible!!!
HR Indian Wells - March 2 nights
HR Jersey City on the Hudson - Sept 2017, 1 night, Hudson River View room (suites sold out).
HR Maui. Nov 2018, 3 nights. Palace Suite (!!!)
HR McCormick Place (Chicago) May 2017, 1 night. Skyline Suite
HR Minneapolis - March 2017, 3 nights; June 2017, 3 nights, Park Suite
HR Orange County - Mar 2017 (3 nights) / March 2017. Presidential Suite!
HR Pier Sixty-Six - March 2017. Best room available. Jr Suite Tower Double
HR Pier Sixty-Six-May 2017. Mercedes Suite (Beautiful room)
HR Santa Barbara - Mar 2017, 2 nights, 2nd suite upgrade in dozens of stays.
HR Santa Clara - Mar 2017, 2 nights, high-floor balcony. FD asked at check-in.
HR Sarasota - Mar 2017. Connecting door to great living room & balcony. Day-ahead reservation change showed upgrade.
HR Savannah - Apr 2017. Suite upgrade @ check-in, NOT facing river though.
HR Tulsa -- Dec 24-25. 1 night (on pts)
HR Tysons Corner - Apr 2017.
HR Westlake Village - March 2017, 1 night, high-end suite.
PH New York - April 2017, 3 nights
PH New York - July 2017, 1 night-Studio Suite / 2 nights - Terrace Suite
PH Washington DC - Mar 2017, 4 nts. Jr Suite, better suites were available.
Hyatt at Olive 8 - March 2017, 1 night
Hyatt Centric Fishermans Wharf - May 2018, 1 night, Executive Suite
Hyatt Centric Park City - July 2017, 4 nights (sold out), 2-Bedroom Condo
Hyatt Centric Santa Barbara - October 2017, 2 nights, Santa Cruz Suite
Hyatt Centric Times Square - May 2017, 1 night (sold out), Deluxe View Suite
Hyatt Herald Square (NYC) - February 2017, Presidential Suite
The Hyatt Lodge at McDonalds Campus - March 2017, 2 nights
Non-US properties:
Andaz Shanghai - March 2017, 2 nights
Andaz Ottawa - August 2017, 1 night ; April 2018, 5 nights
GH Bali - March 2017, 2 nights
GH Beijing - 2 nights, 4 nights March 2017. Upgraded without asking at check in.
GH Erawan Bangkok - May 2017, 1 night, Premier Suite
GH Guangzhou - April 2017, 1 night, Grand Suite King
GH Jakarta - May 2017, 2 nights, cash + points stay
GH Muscat - May 2017, 1 night, Grand Suite King
GH Playa del Carmen - Dec 2020, 7 nights, WFH rate, 2 rooms, both Grand Suite King in the center of the bridge without asking.
GH Singapore - May 2017, 3 nights, cash + points stay
GH Taipei - April 2017, 3 nights. Premier Room (Jr Suite) without asking.
Hyatt Capital Gate UAE - October 2017, 1 night Capital Suite, second room upgraded to connecting Deluxe Room
HP Bangkok Sukhumvit - June 2018, 1 night, King Suite
HP London Heathrow Hayes, November 2017, 1 night, King Suite
HR Amsterdam - 2 nights October 2017, upg to Reg Suite; 1 night May 2019, upg to Reg Suite
HR Belgrade - 4 nights March 2017, Upg to Reg Suite
HR Calgary - Sept. 2017, upg to Exec Suite
HR Danang - 3 nights May 2017, Regency Executive King suite
HR Dar es Salaam, Jan 2020, 1 night, Regency Suite
HR Istanbul Atakoy - April 2017, 1 night
HR Johannesburg - March 2019, 3 nights, 2 rooms (one C+P and one GOH), both upgraded to standard suite
HR Kathmandu - April 2017, 3 nights, Regency King Suite (P&C); June 2018, 8 nights (points)
HR Köln - May 2018 - Proactively upgraded to suite
HR Mexico City - May 2017, 1 night, Regency Suite King
HR Mexico City - Dec. 2018, 3 nights, Presidential Suite
HR Phuket Resort - March 2017, 2 nights, Deluxe 2 Bedroom
HR Sharm el Sheikh - October 2017, 4 nights, Club Deluxe (Offered Regency Suite and declined)
HR Thessaloniki - August 2017, 7 nights Regency Suite (red wine and fruit amenities replenished daily)
HR TST (Kowloon/Hong Kong) - July 2017, 1 night, Regular Suite
HR Tokyo - April 2017, 1 night
HR Toronto - September 2017, 1 night. Upgraded to one bedroom suite
HR Vancouver - April 2017, 4 nights
Hyatt London Churchill - Dec. 2018, 1 night, Executive Suite. October 2019 Regency Executive Suite
PH Abu Dhabi Saadiyat - April 2017 - 1 night (Park Terrace Suite, one up from standard suite, pre-PH Buenos Aires - May 2017, 1 night, Park Deluxe Suiteassigned prior to arrival)
PHH BKK - 1 night, Park Corner Deluxe (Hotel sold out)
PH Busan, 2 nights, Park Oceanview suite
All WoH members receive two (2) Tier Suite Upgrade (Suite Upgrade Awards) certificates by reaching 50 Qualifying Nights or 80,000 Base Points Milestone Awards. By reaching 60 Qualifying Nights or 100,000 Base Points Milestone Awards, all WoH members also received two (2) additional Suite Upgrade Awards (TSUs) to a total of four (2) Suite Upgrade Awards (TSUs) each year. By earning the last Milestone Awards, the WoH member also reaches WoH Globalist status and receive other elite benefits.
By using the TSU awards, the suite upgrade (to standard suite) can be confirmed at booking or any other time before check-in. Most likely only standard suite can be confirmed. Without using the TSU awards, room upgrade normally can't be confirmed.
According to WoH membership terms, https://help.hyatt.com/en/hyatt-terms/world-of-hyatt-terms.html?icamp=woh_benefitbadges_terms#/VC
(c) Best Room Available: Globalists will receive the best room available at the time of check-in at Hyatt hotels and resorts, including Standard Suites and rooms with Club lounge-access. The best room available will be determined by the applicable hotel or resort in its sole discretion and may vary from stay-to-stay. The “best room” may, but will not necessarily be, of a room type/category higher than that booked by the Member. Best-room-available benefit includes only Standard Suites (where available), which are defined as rooms within each participating hotel’s or resort’s introductory suite category. Premium, Specialty, Premier, Presidential, Diplomatic, and other suites other than Standard Suites are not included in this benefit. Not valid at Caption by Hyatt, Hyatt Place, Hyatt House, Destination Residences, or Hyatt Residence Club hotels and resorts.
Some Hyatt properties will automatically recognize WoH elite status and inform member about the room upgrade opportunity. If room upgrade is not mentioned at check-in time, then member needs to request at check-in time or any other time before room is assigned.
Small Luxury Hotels does not recognize most of the WoH elite benefits. So often, room (suite) upgrade is declined.
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Hotels that have offered Standard-or-higher Suite Upgrades or Best Room to Globalists Without Prodding
US properties:
Andaz 5 Ave - June 2017, 1 night on points
Andaz 5th Ave - October 2017, 2 nights paid / Feb 2018 1 night paid upgrade from Andaz Suite to Buttonwood Suite
Andaz Maui - November 2018, 3 nights paid proactively upgraded to deluxe ocean view suite
Andaz San Diego - Sep 2018, 3 nights.
Andaz Weho - April 2017, 1 night
GH Denver - April 2018, 3 nights, booked entry-level 2 queens, upgraded proactively to king executive suite
GH DFW - April 2017, 2 nights (executive suite) / 5 nights (1 night free cat1-4, 4 at member rate) December 2017
GH Kauai Resort and Spa - June 2017, 4 nights, points, Ocean view suite even with hotel sold out
GH New York - Jan 2018, Executive King on a very low government rate
GH San Diego - August 2017, 1 night, connected suite
GH Seattle - March 2017, 1 night / March 2017, 2 Nights (P&C)
HH El Segundo / LAX - March 2017, 1 night - 2 BR apt
HP Asheville - June 2017, 1 nights ("groom suite")
HP Branchburg NJ - March 2018 - booked Studio Queen four 4 nights. Proactively upgraded to 1BR King.
HP Fair Lawn/Paramus - July 2017, 1 night moved to high floor (different booking class)
HP Minneapolis Downtown - March 2017, 1 night
HR ABQ Huge hospitality suite. 3 nights, May 2017
HR Atlanta - Mar 17, 1 night; Aug 4, 17, 2 nights, Jan 2020 1 night
HR Atlanta Buckhead- April 2017, 1 night
HR Atlanta Perimeter/Villa Christina - June 2017, 2 nights; Aug 2017, 2 nights to Villa Suite
HR Boston - March 2017, 2 nights
HR Chicago - August 2017, 1 night upgraded into junior suite
HR Chicago O'hare - January 2018, 1 night upgraded into Plaza Suite
HR Clearwater Beach - April 11, 1 night, upgraded ro 2 Queen Suite Partial Water View, standard suite
HR Denver Tech Center - December 2017, 1 night upgraded to Presidential Suite!
HR Grand Cypress - November 2017, 2 nights to Executive Suite
HR Houston (Downtown) - April 2017, 1 night
HR Huntington Beach - Mar 17, 2 nts, Presidential Suite - abs incredible!!!
HR Indian Wells - March 2 nights
HR Jersey City on the Hudson - Sept 2017, 1 night, Hudson River View room (suites sold out).
HR Maui. Nov 2018, 3 nights. Palace Suite (!!!)
HR McCormick Place (Chicago) May 2017, 1 night. Skyline Suite
HR Minneapolis - March 2017, 3 nights; June 2017, 3 nights, Park Suite
HR Orange County - Mar 2017 (3 nights) / March 2017. Presidential Suite!
HR Pier Sixty-Six - March 2017. Best room available. Jr Suite Tower Double
HR Pier Sixty-Six-May 2017. Mercedes Suite (Beautiful room)
HR Santa Barbara - Mar 2017, 2 nights, 2nd suite upgrade in dozens of stays.
HR Santa Clara - Mar 2017, 2 nights, high-floor balcony. FD asked at check-in.
HR Sarasota - Mar 2017. Connecting door to great living room & balcony. Day-ahead reservation change showed upgrade.
HR Savannah - Apr 2017. Suite upgrade @ check-in, NOT facing river though.
HR Tulsa -- Dec 24-25. 1 night (on pts)
HR Tysons Corner - Apr 2017.
HR Westlake Village - March 2017, 1 night, high-end suite.
PH New York - April 2017, 3 nights
PH New York - July 2017, 1 night-Studio Suite / 2 nights - Terrace Suite
PH Washington DC - Mar 2017, 4 nts. Jr Suite, better suites were available.
Hyatt at Olive 8 - March 2017, 1 night
Hyatt Centric Fishermans Wharf - May 2018, 1 night, Executive Suite
Hyatt Centric Park City - July 2017, 4 nights (sold out), 2-Bedroom Condo
Hyatt Centric Santa Barbara - October 2017, 2 nights, Santa Cruz Suite
Hyatt Centric Times Square - May 2017, 1 night (sold out), Deluxe View Suite
Hyatt Herald Square (NYC) - February 2017, Presidential Suite
The Hyatt Lodge at McDonalds Campus - March 2017, 2 nights
Non-US properties:
Andaz Shanghai - March 2017, 2 nights
Andaz Ottawa - August 2017, 1 night ; April 2018, 5 nights
GH Bali - March 2017, 2 nights
GH Beijing - 2 nights, 4 nights March 2017. Upgraded without asking at check in.
GH Erawan Bangkok - May 2017, 1 night, Premier Suite
GH Guangzhou - April 2017, 1 night, Grand Suite King
GH Jakarta - May 2017, 2 nights, cash + points stay
GH Muscat - May 2017, 1 night, Grand Suite King
GH Playa del Carmen - Dec 2020, 7 nights, WFH rate, 2 rooms, both Grand Suite King in the center of the bridge without asking.
GH Singapore - May 2017, 3 nights, cash + points stay
GH Taipei - April 2017, 3 nights. Premier Room (Jr Suite) without asking.
Hyatt Capital Gate UAE - October 2017, 1 night Capital Suite, second room upgraded to connecting Deluxe Room
HP Bangkok Sukhumvit - June 2018, 1 night, King Suite
HP London Heathrow Hayes, November 2017, 1 night, King Suite
HR Amsterdam - 2 nights October 2017, upg to Reg Suite; 1 night May 2019, upg to Reg Suite
HR Belgrade - 4 nights March 2017, Upg to Reg Suite
HR Calgary - Sept. 2017, upg to Exec Suite
HR Danang - 3 nights May 2017, Regency Executive King suite
HR Dar es Salaam, Jan 2020, 1 night, Regency Suite
HR Istanbul Atakoy - April 2017, 1 night
HR Johannesburg - March 2019, 3 nights, 2 rooms (one C+P and one GOH), both upgraded to standard suite
HR Kathmandu - April 2017, 3 nights, Regency King Suite (P&C); June 2018, 8 nights (points)
HR Köln - May 2018 - Proactively upgraded to suite
HR Mexico City - May 2017, 1 night, Regency Suite King
HR Mexico City - Dec. 2018, 3 nights, Presidential Suite
HR Phuket Resort - March 2017, 2 nights, Deluxe 2 Bedroom
HR Sharm el Sheikh - October 2017, 4 nights, Club Deluxe (Offered Regency Suite and declined)
HR Thessaloniki - August 2017, 7 nights Regency Suite (red wine and fruit amenities replenished daily)
HR TST (Kowloon/Hong Kong) - July 2017, 1 night, Regular Suite
HR Tokyo - April 2017, 1 night
HR Toronto - September 2017, 1 night. Upgraded to one bedroom suite
HR Vancouver - April 2017, 4 nights
Hyatt London Churchill - Dec. 2018, 1 night, Executive Suite. October 2019 Regency Executive Suite
PH Abu Dhabi Saadiyat - April 2017 - 1 night (Park Terrace Suite, one up from standard suite, pre-PH Buenos Aires - May 2017, 1 night, Park Deluxe Suiteassigned prior to arrival)
PHH BKK - 1 night, Park Corner Deluxe (Hotel sold out)
PH Busan, 2 nights, Park Oceanview suite
PH Hamburg - 2 nights Dec 2019, Junior Suite
PH Hyderabad - 2 nights March 2017
PH Istanbul - 4 nights March 2019, Park King Suite
PH Milan - June 16, 2017, 1 night - not given a suite, but "upgraded" to a deluxe room with a terrace.
PH Saigon - Oct 2017, 2 nights (P&C), Initially given deluxe room. Upon asking to speak to a manager I was given an Executive Suite.
PH Seoul, 2 nights May 2017, Park suite
PH Siem Reap - 3 nights Jan 2020, Park Suite King
PH Tokyo - March 1st 2017, 3 nights / April 2017, 1 night
PH Vienna - July 2017, 1 night (P&C), Park Suite View
PH Zurich - March 2017, 1 night; June 2017, 1 night
PH Hyderabad - 2 nights March 2017
PH Istanbul - 4 nights March 2019, Park King Suite
PH Milan - June 16, 2017, 1 night - not given a suite, but "upgraded" to a deluxe room with a terrace.
PH Saigon - Oct 2017, 2 nights (P&C), Initially given deluxe room. Upon asking to speak to a manager I was given an Executive Suite.
PH Seoul, 2 nights May 2017, Park suite
PH Siem Reap - 3 nights Jan 2020, Park Suite King
PH Tokyo - March 1st 2017, 3 nights / April 2017, 1 night
PH Vienna - July 2017, 1 night (P&C), Park Suite View
PH Zurich - March 2017, 1 night; June 2017, 1 night
PH Zurich - December 2019, 1 night, Ambassador Suite (specialty suite!,)
PH Zurich - December 2020, 2 nights, Park Corner Suite (premium suite!)
Better Room Not Proactively Offered But Was Available After Prodding
US properties:
GH San Francisco - Mar 17 / 1 night
GH Washington DC
HR Bellevue, WA - July 2017, suite, 1 night
HR Denver Convention Center - March 2017, 2 nights - April 2017, 2 nights
HR Houston Downtown - February 2020, 1 Night Upgraded to Imperial Suite
HR LAX
HR Orlando Airport - June 2017, 1 night, connecting parlor to make a huge suite
HR Princeton-March 2017/ 2 nights
HR San Francisco March 2017 3 nights; Nov 2018 2 nights
HR Santa Clara - March 2017 / 2 nights (balcony king)
HR Waikiki-April 2017/2 nights - prodding got an Ocean View 10th floor
Hyatt ABQ March 2017 1 night
Hyatt Centric French Quarter July 2017 3 nights
Hyatt Centric The Pike Long Beach - March 2017 / 1 night
PH New York - March 2017 / 1 night
PH New York - October 2017 / 5 nights
Non-US properties:
Andaz Shanghai - March 2017 - 4 nights. Asked for and was offered a King XL room (Jr Suite) on a low floor. This room was not offered because I have "high floor" preference in my Hyatt profile according to the check-in agent.
GH Berlin
HR Churchill - March 2017 / 1 night
HR Montreal -March 2017 / 1 night
HR Sydney 2x
HR TST Hong Kong - April 2017/June 2017. On both two-night stays, not proactively upgraded, but was offered upgrade only for second night when asked.
PH Tokyo - December 2017 / Globalist Free Night Award after two revenue nights using Tier Suite Upgrade
PH Paris - March 2017/ 1 night
Better Room Denied Even After Prodding, But Was Available on Hyatt.com (*)
HP Fair Lawn/Paramus - October 2017, 1 night
Andaz 5th Avenue (2 incidents)
Andaz Singapore - November 2017 / 1 night (given Deluxe View King, both Studio and King Suite rooms were available)
GH Denver - March 2017 / 4 nights
GH Denver - AUG 17/ 2 nights
GH Fukuoka, June 2017
GH SF
HR Perth - May 2017 / 3 nights (Given base room, even though suites and river view rooms were avail)
HR Santa Clara - March 2017 / 3 nights (balcony king showed avail)
Hyatt Centric French Quarter - 2 nights March 2017
Hyatt London Churchill over 3 stays in May, June and July - not offered, suites avail to book, given small room
HR Osaka - April 2019, 2 nights
* Available on hyatt.com may/may not equate to room actually being available in the event the hotel was overselling room and/or already "soft"-allocated the room to another Globalist.
PH Zurich - December 2020, 2 nights, Park Corner Suite (premium suite!)
Better Room Not Proactively Offered But Was Available After Prodding
US properties:
GH San Francisco - Mar 17 / 1 night
GH Washington DC
HR Bellevue, WA - July 2017, suite, 1 night
HR Denver Convention Center - March 2017, 2 nights - April 2017, 2 nights
HR Houston Downtown - February 2020, 1 Night Upgraded to Imperial Suite
HR LAX
HR Orlando Airport - June 2017, 1 night, connecting parlor to make a huge suite
HR Princeton-March 2017/ 2 nights
HR San Francisco March 2017 3 nights; Nov 2018 2 nights
HR Santa Clara - March 2017 / 2 nights (balcony king)
HR Waikiki-April 2017/2 nights - prodding got an Ocean View 10th floor
Hyatt ABQ March 2017 1 night
Hyatt Centric French Quarter July 2017 3 nights
Hyatt Centric The Pike Long Beach - March 2017 / 1 night
PH New York - March 2017 / 1 night
PH New York - October 2017 / 5 nights
Non-US properties:
Andaz Shanghai - March 2017 - 4 nights. Asked for and was offered a King XL room (Jr Suite) on a low floor. This room was not offered because I have "high floor" preference in my Hyatt profile according to the check-in agent.
GH Berlin
HR Churchill - March 2017 / 1 night
HR Montreal -March 2017 / 1 night
HR Sydney 2x
HR TST Hong Kong - April 2017/June 2017. On both two-night stays, not proactively upgraded, but was offered upgrade only for second night when asked.
PH Tokyo - December 2017 / Globalist Free Night Award after two revenue nights using Tier Suite Upgrade
PH Paris - March 2017/ 1 night
Better Room Denied Even After Prodding, But Was Available on Hyatt.com (*)
HP Fair Lawn/Paramus - October 2017, 1 night
Andaz 5th Avenue (2 incidents)
Andaz Singapore - November 2017 / 1 night (given Deluxe View King, both Studio and King Suite rooms were available)
GH Denver - March 2017 / 4 nights
GH Denver - AUG 17/ 2 nights
GH Fukuoka, June 2017
GH SF
HR Perth - May 2017 / 3 nights (Given base room, even though suites and river view rooms were avail)
HR Santa Clara - March 2017 / 3 nights (balcony king showed avail)
Hyatt Centric French Quarter - 2 nights March 2017
Hyatt London Churchill over 3 stays in May, June and July - not offered, suites avail to book, given small room
HR Osaka - April 2019, 2 nights
* Available on hyatt.com may/may not equate to room actually being available in the event the hotel was overselling room and/or already "soft"-allocated the room to another Globalist.
World of Hyatt - Globalist Experiences [Best Room Available incl. Standard Suites]
Mar 13, 2017, 8:50 pm
#151
Join Date: Feb 2011
Location: NYC
Programs: Hyatt Glob, Marriott Plat Prem, Hilton Diamond, Delta Diamond
Posts: 207
3/13/17 checked in HR Reston VA, given 2-double bed room with corner view, told suite all booked up. This was no different than my previous experience.
Not exactly excited, plus I have seen how SPG and Marriott treats me now (stayed 40 nights at SPG YTD), I think I may just leave Hyatt for good.
Not exactly excited, plus I have seen how SPG and Marriott treats me now (stayed 40 nights at SPG YTD), I think I may just leave Hyatt for good.
Mar 13, 2017, 10:05 pm
#152
Join Date: Feb 2005
Location: So Cal
Programs: UA Gold/0.744MM, WN AL, Hyatt Diamond, MR Scum, Hertz PC, National Exec, Avis PC
Posts: 5,561
Feeling a bit of game playing at the HR Santa Clara, and I'm a repeat guest. No suite availability on the wbesite, but inquired anyways. Not available, they only have 7 suites
I'm fine with that, but booked a king and got a king (though I think they believe stadium view is an upgrade). Balcony rooms showing as available on the app (and I have received them as a diamond). Front desk claims sold out and doesn't know why app continues to sell that room type...
I'm fine with that, but booked a king and got a king (though I think they believe stadium view is an upgrade). Balcony rooms showing as available on the app (and I have received them as a diamond). Front desk claims sold out and doesn't know why app continues to sell that room type...
Mar 13, 2017, 10:06 pm
#153
Join Date: Nov 2005
Location: Harrisburg, PA / Savannah, GA (when home!)
Programs: DL-Diamond; UA-Silver (moan); Hilton-DIA; Marriott-PPE; IHG-Plat; NC-Exec Elite
Posts: 553
HR Waikiki. Told that because Festival in town (over yesterday) and "sold out Wednesday", they could not even get me a water view room. Except the website shows I could book an oceanfront right now for my three night stay.
I get them not wanting to give up prime rooms if almost full - but lying to me really pisses me off. Don't they think I might check and take screen shots of availability and booking page? Should have stayed on the Big Island and avoided this tourist trap. Have stayed here before when in town, but unlikely ever again.
Has anyone approached WoH with discrepancies? Maybe these hotels should get an out - like instead of avail upgrade, give the guest 10k bonus points. Something meaningful to the guest of they feel they really can't/shouldn't give the upgrade
I get them not wanting to give up prime rooms if almost full - but lying to me really pisses me off. Don't they think I might check and take screen shots of availability and booking page? Should have stayed on the Big Island and avoided this tourist trap. Have stayed here before when in town, but unlikely ever again.
Has anyone approached WoH with discrepancies? Maybe these hotels should get an out - like instead of avail upgrade, give the guest 10k bonus points. Something meaningful to the guest of they feel they really can't/shouldn't give the upgrade
Mar 13, 2017, 10:32 pm
#154
Join Date: Jan 2010
Location: Stockholm, Sweden + Austin, Tx
Programs: "But, I'm a GLOBALIST guest...."
Posts: 2,848
Feeling a bit of game playing at the HR Santa Clara, and I'm a repeat guest. No suite availability on the wbesite, but inquired anyways. Not available, they only have 7 suites
I'm fine with that, but booked a king and got a king (though I think they believe stadium view is an upgrade). Balcony rooms showing as available on the app (and I have received them as a diamond). Front desk claims sold out and doesn't know why app continues to sell that room type...
I'm fine with that, but booked a king and got a king (though I think they believe stadium view is an upgrade). Balcony rooms showing as available on the app (and I have received them as a diamond). Front desk claims sold out and doesn't know why app continues to sell that room type...
I'm 0 for 2 here in the last week of 2 night stays each. I stay here very very often. I dont beg/ask for upgrades.
On a bright note: my toothpaste shows up daily now. Rock on.
Mar 13, 2017, 10:44 pm
#155
Join Date: Apr 2012
Location: not far from MUC
Posts: 6,620
Daily toothpaste as compo for lack of upgrade? They're very understanding
Mar 13, 2017, 11:53 pm
#156
Join Date: Nov 2005
Location: Harrisburg, PA / Savannah, GA (when home!)
Programs: DL-Diamond; UA-Silver (moan); Hilton-DIA; Marriott-PPE; IHG-Plat; NC-Exec Elite
Posts: 553
Mar 14, 2017, 4:56 am
#157
Suspended
Join Date: Jul 2001
Location: Watchlisted by the prejudiced, en route to purgatory
Programs: Just Say No to Fleecing and Blacklisting
Posts: 102,095
These suite upgrades are sounding promising as the WoH program is underway. This could be another benefit to Hyatt because if Globs are having good luck with complimentary upgrades guests may opt to stay more frequently in the properties that have suites and spend more per night as a result. This certainly has me thinking about searching out and reserving the full service properties over a HP or HH in the future.
What about you all? Does the prospect of a comp suite upgrade motivate you to take your chances and most likely spend more to stay at the properties with suites on hopes you score the upgrade? Yes, YMMV and certain times of year are better than others but I think this might be the hook for me.
What about you all? Does the prospect of a comp suite upgrade motivate you to take your chances and most likely spend more to stay at the properties with suites on hopes you score the upgrade? Yes, YMMV and certain times of year are better than others but I think this might be the hook for me.
Mar 14, 2017, 5:31 am
#158
Join Date: Jan 2009
Programs: Hyatt Lifetime Globalist, Bonvoy Lifetime Gold, ProrityClub
Posts: 47
Mar 14, 2017, 8:04 am
#159
Join Date: Apr 2005
Programs: Hyatt Lifetime Globalist, SQ PPS Solitaire
Posts: 3,599
Better upgrade results does motivate me to adjust my booking habits, but let's just say that I'm not impressed by the WOH "change". If anything, I find WOH so far to be more a case of over-promising and under-delivering on upgrades than I'm getting from Starwood and Marriott as a Platinum with Starwood and Marriott.
Hyatt has 698 properties and we have only very few data points here - so far far far away from being able to come to any conclusion whether WoH is top of flop.
Mar 14, 2017, 8:05 am
#160
Join Date: Jun 2003
Posts: 1,953
Andaz Xintiandi, Shanghai
Just checked in today (slight early check-in at 1:00pm) for a two-night stay, and was proactively upgraded by the hotel to a suite. However, they mentioned that they had to do some minor repairs to the bathroom in the afternoon.
I asked the attendant to put me into an XL room instead (honestly, I prefer the XL room over the suite), and they happily agreed.
I asked the attendant to put me into an XL room instead (honestly, I prefer the XL room over the suite), and they happily agreed.
Mar 14, 2017, 8:20 am
#161
Suspended
Join Date: Jul 2001
Location: Watchlisted by the prejudiced, en route to purgatory
Programs: Just Say No to Fleecing and Blacklisting
Posts: 102,095
I am talking about some bookings of Globalists that have had stays this month. Given how most of these reviewed stays were for one-night bookings, can't say I'm thrilled by the under-delivering relative to what I've seen Starwood/Marriott Platinums getting on one-night stays in some of these same cities.
Mar 14, 2017, 8:32 am
#162
Join Date: Jan 2010
Location: Stockholm, Sweden + Austin, Tx
Programs: "But, I'm a GLOBALIST guest...."
Posts: 2,848
sadly. I'd rather have the toothpaste. No point in a huge room biz traveling. Unless it's the prez suite here at HRSC which I've got a few times. And that's only cool cause it has a washer and dryer. Big rooms are wasteful for my biz travel needs. Obviously my minimalism isn't everyone's cup of tea.
Mar 14, 2017, 8:50 am
#163
Join Date: Oct 2009
Programs: UA 1K, Hilton ♦ , Hyatt Carbonado, Wyndham ♦, Marriott PE, "Stinking Bum" elsewhere.
Posts: 5,000
What about you all? Does the prospect of a comp suite upgrade motivate you to take your chances and most likely spend more to stay at the properties with suites on hopes you score the upgrade? Yes, YMMV and certain times of year are better than others but I think this might be the hook for me.
My first Starwood stay of the year was just completed and I got a double upgrade to a huge beachfront suite for a 5 day stay. This as a lowly Gold.
sadly. I'd rather have the toothpaste. No point in a huge room biz traveling. Unless it's the prez suite here at HRSC which I've got a few times. And that's only cool cause it has a washer and dryer. Big rooms are wasteful for my biz travel needs. Obviously my minimalism isn't everyone's cup of tea.
Last edited by zombietooth; Mar 14, 2017 at 8:56 am
Mar 14, 2017, 8:59 am
#164
Join Date: Dec 2012
Location: SFO
Programs: Delta Diamond/ Hyatt top tier(lifetime)
Posts: 652
Just checked in to park Hyatt D.C. Got a park executive king suite.
Mar 14, 2017, 2:43 pm
#165
Join Date: Nov 2009
Location: WAS BWI IAD
Programs: UA NW DL USAIR, Marriott, Hilton, Hyatt Diamond
Posts: 36
I checked in to WEHO Andaz on 3/1, booked on P&C, an Andaz Queen, received an Andaz Queen on the Penthouse floor -1411. NOTE - the Penthouse floor rooms are smaller because it lacks the additional bump out balcony area. Also, the Bump out from the 12th floor blocks the view of Sunset Blvd activity. I've stayed at this property about 10 times and this was my first "downgrade" to Penthouse floor. I requested a room change my 2nd night. Yay, for Globalists!
Last edited by dizziest1; Mar 14, 2017 at 2:44 pm Reason: P&C