Mar 2, 2017, 10:28 pm

FlyerTalk Forums Expert How-Tos and Guides

Last edit by: 59Impala

Please list properties where you have managed to redeem your Suite Upgrade Award, formerly known as Tier Suite Upgrade ("TSU") or Diamond Suite Upgrade ("DSU"), and informally termed confirmed suite upgrades. Please list alphabetically by country, then state, if applicable to the US:

Australia

Grand Hyatt Melbourne - Grand Suite King (May 2017)
Grand Hyatt Melbourne - Grand Suite King (Jan 2018)

Austria

Park Hyatt Vienna - Park Suite King (August 2017)
Park Hyatt Vienna - Park Suite King (Dec 2017)
Park Hyatt Vienna - Park Suite King (Oct 2022)

Brazil

Grand Hyatt Sao Paulo - Grand Suite King (Nov 2017)

Cambodia

Park Hyatt Siem Reap - Park Suite King (March 2017)

China

Park Hyatt Beijing - Suite King (May 2018)

Colombia

Hyatt Regency Cartagena - Junior Suite King (March 2017)

Costa Rica

Andaz Papagayo - Andaz Suite (Nov 2017)

France

Park Hyatt Paris Vendôme - Junior King Suite (Apr 2017)
Park Hyatt Paris Vendôme - Park King Suite (Apr 2017)
Park Hyatt Paris Vendôme - Park King Suite (Nov 2017)

Germany

Andaz Munich - Andaz Suite (Sep 2018)
Park Hyatt Hamburg - Park Suite King (Jun 2017)
Grand Hyatt Berlin - Grand Suite View King (Dec 2019 - NYE)

Hong Kong

Grand Hyatt - Grand Suite King (May 2018)

Hungary

Párisi Udvar Hotel Budapest - Corner Suite (Oct 2022)

India

Andaz Delhi Aerocity - Andaz Large Suite (Nov 2023)

Indonesia

Hyatt Regency Bali - Regency Suite (Jun 2019)
Andaz Bali - Andaz Deluxe Suite (Jun 2023)

Italy

Park Hyatt Milan - Park Junior Suite (Aug 2017)
Park Hyatt Milan - Park Terrace Suite (Mar 2017) [Award Res]

Japan

Hyatt Regency Hakone Resort and Spa - Regency Suite Twin (Nov 2017)
Hyatt Regency Seragaki Island, Okinawa - Ocean View Suite (June 2019)
Grand Hyatt Tokyo - Grand Suite King (Nov 2017)
Park Hyatt Tokyo - Park Suite King (Jun 2017, Dec 2017)
Park Hyatt Tokyo - Park Suite Twin (May 2017, Sep 2017, May 2023)
Grand Hyatt Fukuoka - Grand Suite King (Oct 2017, Apr 2023)

Malaysia

Grand Hyatt Kuala Lumpur - Grand Suite King (New Years Eve 2017)

Mexico

Andaz Mayakoba Resort Riviera Maya - Lagoon View Suite (May 2017)

Grand Hyatt Playa del Carmen – King Suite (Jan 2018)
Ziva Cancun - Club ocean front corner suite or Ocean front Pyramid Suite (Dec 2020)
Ziva Puerto Vallarta - Club Ocean View Suite King

Netherlands

Andaz Amsterdam Prinsengracht - Andaz Suite (June 2017)

Oman

Grand Hyatt Muscat - Grand Suite King (Dec 2017)

Russia

Ararat Park Hyatt Moscow - Park Suite King (Aug 2017)

Singapore

GH Singapore - Grand Duplex Suite (Mar 2017)

South Africa
Hyatt Regency Cape Town (Jan 2023)

South Korea

Grand Hyatt Seoul - Grand Suite King (Apr 2017)
Grand Hyatt Seoul - Grand Suite King (Dec 2017)
Park Hyatt Seoul - Park Suite King (Dec 2017)
Andaz Seoul - Andaz Suite (June 2021)

Spain

Hyatt Centric Madrid - Junior Suite (Nov 2023)
Park Hyatt Mallorca - Park Suite King (May 2017)
Park Hyatt Mallorca - Park Suite King (Sept 2017)

Switzerland

Park Hyatt Zurich - Park Suite King (Dec 2017)
Hyatt Regency Zurich Airport - Regency Executive Suite (May 2021) and Regency Suite (April 2022)

Taiwan

Grand Hyatt Taipei - Grand Suite King (Jan 2018, Jul 2018, Nov 2022, Jul 2023)

Thailand

Grand Hyatt Bangkok - Grand Suite King (Apr 2017)
Hyatt Regency Koh Samui - Regency Suite (Mar 2023)
Park Hyatt Bangkok - Park Suite King (July 2017) x 2

United Arab Emirates

Park Hyatt Abu Dhabi Hotels & Villas - Park Suite King (Dec. 2017)

United Kingkom

Hyatt Regency Churchill - Regency Suite King (August 2017)

Vietnam

Park Hyatt Saigon - Park Suite King (March 2017) x 2
Hyatt Regency Da Nang - Regency Suite King (July 2017)
Park Hyatt Saigon - Park Suite King (Dec 2017)

Zanzibar
Park Hyatt Zanzibar - Park Suite King (Feb 2020)

USA

Arizona
Hyatt Regency at Gainey Ranch - Fountain Court Suite (June 2022)
Tempe Mission Palms - 1BR Suite (Feb 2023)

California
Andaz West Hollywood - Andaz Suite (May 2017)
Hyatt Carmel Highlands - Ocean View Townhouse Spa Suite (December 2017)
Hyatt Centric Fisherman's Wharf - Executive Suite (June 2017)
Hyatt Palm Springs - Cabana Suite (Nov 2019)
Hyatt Regency La Jolla - Studio Suite (Nov 2023)
Hyatt Regency Mission Bay - Marina Family Suite (Sept. 2017)
Hyatt Regency Newport Beach - Premier Suite (Nov 2023)
Manchester Grand Hyatt San Diego - Signature Suite (Nov 2023)
Missions Pacific Hotel - Dreamscape Suite or Bohemian Suite with Kitchenette (September 2021)
The Seabird - Grand Ocean Suite (Dec 21. - Jan 22)

Ventana Big Sur Alila Resort - Big Sur Suite (Jan 2020)

Florida
Grand Hyatt Tampa Bay - Premier Suite (March 2017)
Grand Hyatt Tampa Bay - Executive Suite (Oct 2022)
The Confidante - Miami Suite (March 2017)
Hyatt Regency Grand Cypress, Orlando - Executive Suite (March 2017)
Hyatt Regency Miami - Miami Suite or Panorama Suite (Dec 2021)
Hyatt Centric Fort Lauderdale Las Olas, Centric Suite (June 2024)

Georgia
Grand Hyatt Buckhead Atlanta -Grand Suite (Oct 2022)
Thompson Savannah - King Suite (Nov 2021)

Hawaii
Grand Hyatt Kaua`i Resort and Spa - Garden Suite (March 2017,April 2017)
Hyatt Centric Waikiki - City View Suite (May 2017)
Hyatt Regency Waikiki - Family Ocean Suite (Thanksgiving 2017)
Hyatt Regency Waikiki - Family Ocean Suite (NYE 2017)
Hyatt Regency Waikiki - Oceanfront 2 room / 2 br suite (July 4 week 2017)

Illinois
Park Hyatt Chicago - Park Suite (May 2017)

New Jersey
HR Jersey City on the Hudson - Hudson River Suite (May 2017)

New York
Andaz Wall Street - Confirmed into Andaz Suite; Upgraded to Buttonwood Suite (February 2018)
Andaz Midtown (Sep 2022)
Hyatt Centric Midtown 5th Ave (July 2023)

Pennsylvania
Hyatt Centric Center City Philadelphia - Executive Suite (Oct 2021)

Tennessee
Hyatt Centric Beale Street Memphis, Beale Street Suite or Big River Suite (May 2024)
Grand Hyatt Nashville, Executive Suite (May 2024)

Texas

HR Austin - Executive Riverview Suite (January 2018)
Hyatt Centric Austin - Congress Suite (Nov 2023)
Hyatt Regency Lost Pines Austin - Junior Suite (May 2019)

Washington DC
Grand Hyatt Washington - Grand Suite (July 2017)
Hyatt Centric Arlington - Executive Suite (January, 2024)

Non TSU upgrades for Globalist thread: https://www.flyertalk.com/forum/hyat...rd-suites.html (THREAD CLOSED)

World of Hyatt - Globalist Experiences [Tier Suite Upgrades]

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Dec 19, 2017, 11:19 pm

#361

59Impala

formerly a193991

Join Date: Dec 2014

Location: Zulu Romeo Hotel

Programs: Hyatt LT Globalist; LX SEN (*A Gold), AA LTG, SBB-CFF-FFS First Class GA

Posts: 4,595

Quote:

Originally Posted by joec1347

Hyatt regency Denver for 1 night

Upgraded to Blue spruce suite with some probing and also got valet comped as a globalist.
Paid for the night stay.

I think you posted in the wrong thread. this one is for confirmed upgrades using the TSU.
Your post would be better placed here, for upgrades upon check-in:

World of Hyatt - Globalist Experiences [Best Room Available incl. Standard Suites]

Dec 20, 2017, 1:49 am

#362

mechu

Join Date: Dec 2015

Location: SIN

Programs: AY Plat, Marriott Plat

Posts: 224

I was trying to apply my TSU to a P+C reservation but the standard suite availability for some reason disappeared while I was on the phone with the WoH concierge.

It was still available on the first 2 days of my stay though and the rep said that he's able to split my reservation into 2 parts (keeping the same confirmation number) and secure the suite on the first 2 days for now. I see that the TSU was deducted from my account and the reservation shows up as 2 "icons" in the app although the room description for both remains as standard king which I will have to call to check if there are any issues with that.

Didn't know this is possible. Curious if this i.e. getting the suite upgrade for partial of your stay is something that can be requested as standard practice?

Jan 16, 2018, 11:51 am

#363

59Impala

formerly a193991

Join Date: Dec 2014

Location: Zulu Romeo Hotel

Programs: Hyatt LT Globalist; LX SEN (*A Gold), AA LTG, SBB-CFF-FFS First Class GA

Posts: 4,595

GH Playa del Carmen. Standard Suite basic entry level is Grand Suite King.
Proactively upgraded to a premium suite (Plunge Pool Suite) upon checkin today

Jan 29, 2018, 11:26 pm

#364

59Impala

formerly a193991

Join Date: Dec 2014

Location: Zulu Romeo Hotel

Programs: Hyatt LT Globalist; LX SEN (*A Gold), AA LTG, SBB-CFF-FFS First Class GA

Posts: 4,595

Quote:

Originally Posted by 59Impala

Grand Hyatt Tampa Bay, Premier Suite

https://tampabay.grand.hyatt.com/en/hotel/rooms.html

no problem, they even blocked the room for me in February and asked to call back once the TSU's have been deposited ^
Always great experiences at GH Tampa Bay

I am a regular guest at this hotel and mostly got the Premier Suite, once the VIP Suite. Until now, the Premier Suite was the standard suite, others premium suites.
When wanting to book the Premier Suite for my next stay, I was advised by my MHC that the are sold out, but have the option for the Casita Suites or an Executive Suite.
I searched the hotel website and then noticed, that EVERY SINGLE SUITE is classified as a "Standard Suite". This is extremely generous and proves once again, that the GH Tampa Bay is one of my favorite hotels.
This time, I opted for the Casita Suite.

Mar 12, 2018, 10:59 pm

#365

econ

Join Date: Oct 2013

Location: SFO

Programs: UA 1K, AA EXP, Hyatt Glob, Hilton Diamond, Marriott Plat, Total Wine & More Reserve

Posts: 4,558

I would like to apply a TSU to an upcoming reservation. There's a possibility that I may need to cancel it later, but there's suite availability now that I'd like to confirm.

I assume I would get the TSU back if I cancel the reservation? Do I need to call in or does it happen automatically?

Mar 12, 2018, 11:00 pm

#366

Aventine

FlyerTalk Evangelist

Join Date: Mar 2013

Location: Parts Unknown

Posts: 10,062

Quote:

Originally Posted by econ

It'll be reposted to your account.

Jun 1, 2018, 9:28 am

#367

antonius66

Join Date: Jan 2008

Posts: 3,589

Suite upgrade changes. Now expire at end of status

Apparently now dsu are good until Feb 2020 regardless of when you earn this year. Seems like Hyatt is continuing to make positive changes people want. Not sure what people really have to complain about still with regards to the program. There are always things we could want, but on balance, most issues have been improved i would say.

CloudCoder and 59Impala like this.

Last edited by antonius66; Jun 1, 2018 at 10:40 am

Jun 1, 2018, 9:41 am

#368

MarkOK

Join Date: Aug 2017

Location: Stilllwater OK (SWO)

Programs: AAdvantage ExecPlat, World of Hyatt Globalist, plain "member" of Marriott, IHG, enterprise, etc.

Posts: 1,851

Quote:

Originally Posted by antonius66

I haven't seen that news yet and couldn't verify with some quick searches, but I trust you have a source and that is indeed overall good news for all us. (Even if I think the 'earning them as late as possible' was always a lame strategy and the 1 year expiration from earning was always a dramatic complaint.)

Complainers will still complain though, or, from the increasing quietness of the Hyatt boards, continue to disappear.

Jun 1, 2018, 9:44 am

#369

CloudCoder

Join Date: Feb 2003

Location: USA & UK -- AA EXP 3.5MM, Hyatt Diamond, SPG Plat, Avis President's Club

Posts: 6,411

Quote:

Originally Posted by antonius66

You wrote "apparently". What makes this welcome change "apparent"?

If this is really true, then I'm very glad for the change, but even more glad that Hyatt actually listens to their customers. I've personally asked for this change, at least 40 times. I'm sure other frequent guests have asked as well. It was the single biggest shortcoming of the new World Of Hyatt program, and a lose-lose situation for supplier (Hyatt) and guess alike. Hyatt lost many dozens of room nights from people who delayed qualifying so as to extend the benefits. Well, "apparently" they've now fixed this glaring omission. I'd love to find out more about "apparently", and to be able to convert the word "apparently" into "actually".

Jun 1, 2018, 9:45 am

#370

Fly Me To The Moon

Join Date: Jun 2003

Posts: 1,961

Quote:

Originally Posted by antonius66

Please let me reconfirm my understanding of what you are saying...if we earn a TSU today (01.Jun.2018), we have 20 months to use this TSU?

Jun 1, 2018, 9:50 am

#371

MarkOK

Join Date: Aug 2017

Location: Stilllwater OK (SWO)

Programs: AAdvantage ExecPlat, World of Hyatt Globalist, plain "member" of Marriott, IHG, enterprise, etc.

Posts: 1,851

Quote:

Originally Posted by CloudCoder

"to extend the benefits.".

Or, more accurately, delay the benefits since no matter when you earned them you had 12 months to use them.

If this is all true, now you do 'extend' the time to use the benefits by earning earlier, which I do agree is a good thing for both Hyatt and the customer.

Jun 1, 2018, 9:58 am

#372

antonius66

Join Date: Jan 2008

Posts: 3,589

Being reported on blogs now as well. Just saw Mommy Points post about it...and now on multiple blogs.

Last edited by antonius66; Jun 1, 2018 at 10:27 am

Jun 1, 2018, 11:08 am

#373

Markie

Moderator: Hyatt Gold Passport & Star Alliance

Original Poster

Join Date: May 1998

Location: London, UK

Programs: UA-1K 3MM/HY- LT Globalist/BA-GGL/GfL

Posts: 12,120

PRESS RELEASE

Hi Mark,

As the World of Hyatt team continues listening to members, I wanted to share a heads up about two announcements we’ll be making tomorrow in direct response to member feedback. Both announcements are under embargo until tomorrow, June 1, at 9:00am CT/ 10:00am ET.

Elite Tier Award Validity Changes

World of Hyatt is extending the validity period for suite upgrade awards that members earn when they satisfy tier qualifying night or Base Point earning requirements within a calendar year, as well as for the 4 Club Lounge access awards that Explorists earn per year. For 2018 and beyond these awards will be valid through the member’s tier expiration date at the time they are earned, as opposed to 365 days. This means members’ awards earned in 2018 will expire February 29, 2020.

Upon achieving Lifetime Globalist status, members will receive four suite upgrade awards valid through the remainder of that year plus 14 months. Annually, Lifetime Globalists will receive four suite upgrade awards on or around March 1 valid for the remainder of that year plus 14 months. In addition, Lifetime Globalists who stay 60 qualifying nights or earn 100,000 Base Points in a calendar year will receive four additional suite upgrade awards that are valid for the remainder of the year they are earned plus 14 months.

Members will be able to see the extended expiration period on their 2018 awards reflected in their World of Hyatt account on June 1, 2018. These changes will also be reflected in the award program terms. Changes to the full program terms and Frequently Asked Questions will be updated shortly.

World of Hyatt was built around continuously listening to our members, and we heard a desire for more flexibility when it comes to award benefits. That’s why earlier this year we rolled out award nights counting toward tier status and extending the expiration period on free night awards, and now members will have even more flexibility when it comes to enjoying their well-earned rewards.

craigthemif likes this.

Jun 1, 2018, 11:38 am

#374

MarkOK

Join Date: Aug 2017

Location: Stilllwater OK (SWO)

Programs: AAdvantage ExecPlat, World of Hyatt Globalist, plain "member" of Marriott, IHG, enterprise, etc.

Posts: 1,851

Quote:

Originally Posted by Markie

Upon achieving Lifetime Globalist status, members will receive four suite upgrade awards valid through the remainder of that year plus 14 months. Annually, Lifetime Globalists will receive four suite upgrade awards on or around March 1 valid for the remainder of that year plus 14 months. In addition, Lifetime Globalists who stay 60 qualifying nights or earn 100,000 Base Points in a calendar year will receive four additional suite upgrade awards that are valid for the remainder of the year they are earned plus 14 months.

.

This seems very nice, (giving about 2 years to use lifetime based TSUs)! I only hope there is a lifetime status this generous in 8-10 years when I may finally hit it.

Jun 1, 2018, 11:47 am

#375

jason8612

Moderator, Hertz; FlyerTalk Evangelist

Join Date: Nov 2005

Location: KRK

Programs: UA 1MM, BA GGL, Hyatt Glob, Hilton Diamond and others

Posts: 12,695

Finally! This is exactly what I (and quite a few were waiting for.
That means no need to keep count on when one hits the 55 nights to time out the TSU expiration.

CloudCoder likes this.