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World of Hyatt - Globalist Experiences [Tier Suite Upgrades]

World of Hyatt - Globalist Experiences [Tier Suite Upgrades]

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Old Feb 5, 20, 4:12 pm   -   Wikipost
Please read: This is a community-maintained wiki post containing the most important information from this thread. You may edit the Wiki once you have been on FT for 90 days and have made 90 posts.
 
Last edit by: 59Impala
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Please list properties where you have managed to redeem your Tier Suite Upgrade ("TSU"), formerly known as a Diamond Suite Upgrade ("DSU") or informally termed confirmed suite upgrades. Please list alphabetically by country, then state, if applicable to the US:

Australia

Grand Hyatt Melbourne - Grand Suite King (May 2017)
Grand Hyatt Melbourne - Grand Suite King (Jan 2018)

Austria

Park Hyatt Vienna - Park Suite King (August 2017)
Park Hyatt Vienna - Park Suite King (Dec 2017)

Brazil

Grand Hyatt Sao Paulo - Grand Suite King (Nov 2017)

Cambodia

Park Hyatt Siem Reap - Park Suite King (March 2017)

Chine

Park Hyatt Beijing - Suite King (May 2018)


Colombia

Hyatt Regency Cartagena - Junior Suite King (March 2017)

Costa Rica

Andaz Papagayo - Andaz Suite (Nov 2017)

France

Park Hyatt Paris Vendôme - Junior King Suite (Apr 2017)
Park Hyatt Paris Vendôme - Park King Suite (Apr 2017)
Park Hyatt Paris Vendôme - Park King Suite (Nov 2017)

Germany

Andaz Munich - Andaz Suite (Sep 2018)
Park Hyatt Hamburg - Park Suite King (Jun 2017)
Grand Hyatt Berlin - Grand Suite View King (Dec 2019 - NYE)

Hong Kong

Grand Hyatt - Grand Suite King (May 2018)


Indonesia

Hyatt Regency Bali - Regency Suite (Jun 2019)

Italy

Park Hyatt Milan - Park Junior Suite (Aug 2017)
Park Hyatt Milan - Park Terrace Suite (Mar 2017) [Award Res]

Japan

Hyatt Regency Hakone Resort and Spa - Regency Suite Twin (Nov 2017)
Hyatt Regency Seragaki Island, Okinawa - Ocean View Suite (June 2019)
Grand Hyatt Tokyo - Grand Suite King (Nov 2017)
Park Hyatt Tokyo - Park Suite King (Jun 2017, Dec 2017)
Park Hyatt Tokyo - Park Suite Twin (May 2017, Sep 2017)
Grand Hyatt Fukuoka - Grand Suite King (Oct 2017)

Malaysia

Grand Hyatt Kuala Lumpur - Grand Suite King (New Years Eve 2017)

Mexico

Andaz Mayakoba Resort Riviera Maya - Lagoon View Suite (May 2017)
Grand Hyatt Playa del Carmen – King Suite (Jan 2018)

Netherlands

Andaz Amsterdam Prinsengracht - Andaz Suite (June 2017)

Oman

Grand Hyatt Muscat - Grand Suite King (Dec 2017)

Russia

Ararat Park Hyatt Moscow - Park Suite King (Aug 2017)

Singapore

GH Singapore - Grand Duplex Suite (Mar 2017)

South Korea

Grand Hyatt Seoul - Grand Suite King (Apr 2017)
Grand Hyatt Seoul - Grand Suite King (Dec 2017)
Park Hyatt Seoul - Park Suite King (Dec 2017)

Spain

Park Hyatt Mallorca - Park Suite King (May 2017)
Park Hyatt Mallorca - Park Suite King (Sept 2017)

Switzerland

Park Hyatt Zurich - Park Suite King (Dec 2017)

Taiwan

Grand Hyatt Taipei - Grand Suite King (Jan 2018 and Jul 2018)

Thailand

Grand Hyatt Bangkok - Grand Suite King (Apr 2017)
Park Hyatt Bangkok - Park Suite King (July 2017) x 2

United Arab Emirates

Park Hyatt Abu Dhabi Hotels & Villas - Park Suite King (Dec. 2017)

United Kingkom

Hyatt Regency Churchill - Regency Suite King (August 2017)

Vietnam

Park Hyatt Saigon - Park Suite King (March 2017) x 2
Hyatt Regency Da Nang - Regency Suite King (July 2017)
Park Hyatt Saigon - Park Suite King (Dec 2017)

Zanzibar
Park Hyatt Zanzibar - Park Suite King (Feb 2020)

USA

California
Andaz West Hollywood - Andaz Suite (May 2017)
Hyatt Carmel Highlands - Ocean View Townhouse Spa Suite (December 2017)
Hyatt Centric Fisherman's Wharf - Executive Suite (June 2017)
Hyatt Regency Mission Bay - Marina Family Suite (Sept. 2017)
Hyatt Palm Springs - Cabana Suite (Nov 2019)
Ventana Big Sur Alila Resort - Big Sur Suite (Jan 2020)

Florida
Grand Hyatt Tampa Bay - Premier Suite (March 2017)
The Confidante - Miami Suite (March 2017)
Hyatt Regency Grand Cypress, Orlando - Executive Suite (March 2017)

Hawaii
Grand Hyatt Kaua`i Resort and Spa - Garden Suite (March 2017,April 2017)
Hyatt Centric Waikiki - City View Suite (May 2017)
Hyatt Regency Waikiki - Family Ocean Suite (Thanksgiving 2017)
Hyatt Regency Waikiki - Family Ocean Suite (NYE 2017)
Hyatt Regency Waikiki - Oceanfront 2 room / 2 br suite (July 4 week 2017)

Illinois
Park Hyatt Chicago - Park Suite (May 2017)

New Jersey
HR Jersey City on the Hudson - Hudson River Suite (May 2017)

New York
Andaz Wall Street - Confirmed into Andaz Suite; Upgraded to Buttonwood Suite (February 2018)
Texas
HR Austin - Executive Riverview Suite (January 2018)
Hyatt Regency Lost Pines Austin - Junior Suite (May 2019)

Washington DC
Grand Hyatt Washington - Grand Suite (July 2017)

Non TSU upgrades for Globalist thread: https://www.flyertalk.com/forum/hyat...rd-suites.html
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Old Feb 24, 17, 9:35 pm
  #1  
Moderator: Hyatt Gold Passport & Star Alliance
Original Poster
 
Join Date: May 1998
Location: London, UK
Programs: UA-1K 3MM/AA-Ex Plat/HY- LT Globalist/BA-CCR/GGL/GfL
Posts: 10,758
World of Hyatt - Globalist Experiences [Tier Suite Upgrades]

From T&C's

h) Complimentary Suite Upgrade Awards:

1. Receiving Complimentary Suite Upgrade Awards. Upon achieving (or re-achieving) Globalist status by satisfying the Tier-Qualifying Night or Base Point accrual requirements detailed above, a Member will receive four (4) complimentary Room Upgrade Awards for suite accommodations (“Complimentary Suite Upgrade Awards”). For Members who have received Globalist status for a multi-year term, additional Complimentary Suite Upgrade Awards will not be awarded each Calendar Year upon elite status renewal (unless the Member otherwise re-achieves Globalist status by satisfying the Tier-Qualifying Night or Base Point accrual requirement). In no event will a Member receive more than four (4) Complimentary Suite Upgrade Awards on the Effective Date of these Terms.

2. Redeeming Complimentary Suite Upgrade Awards. Complimentary Suite Upgrade Awards are valid for one (1) year from the date of issuance and must be redeemed for reservations with a checkout date before the expiration of the Complimentary Suite Upgrade Award. Complimentary Suite Upgrade Awards can be tracked through the “My Awards” section of the Member’s account. A Member must redeem a Complimentary Suite Upgrade Award when making the underlying reservation. Complimentary Suite Upgrade Awards are not valid at any of the Suite Award Ineligible Properties or Hyatt Residence Club hotels or resorts. Complimentary Suite Upgrade Awards are redeemable only at participating Hyatt hotels and resorts that offer suite accommodations (subject to the exclusions set forth below). For purposes of this award, a suite provides for one-bedroom accommodations. Complimentary Suite Upgrade Awards are only valid for standard suites, defined as each participating hotel’s or resort’s introductory suite category, and are subject to availability. There are a limited number of standard suites available at each hotel and resort. Complimentary Suite Upgrade Awards cannot be redeemed for premium suites (i.e., any Specialty, Premier, Presidential or Diplomatic Suites or similar suite categories), as designated by the applicable hotel or resort. Complimentary Suite Upgrade Awards are redeemable only where the designated suite to be reserved is available for the entire length of the Member’s stay.

Complimentary Suite Upgrade Awards are valid on nights for which the Member has paid an Eligible Rate or has redeemed points for a standard-room Free Night Award, a Club Free Night Award, or a Points + Cash Award, up to a maximum of seven (7) consecutive nights. Not valid in connection with any Free Night Award other than those identified above, including, without limitation, Hyatt Credit Card premium and anniversary Free Night Awards, 5-brand Free Night Awards, Category 1-7 Free Night Awards (defined below), or any other promotional Free Night Award. Complimentary Suite Upgrade Awards are not redeemable in connection with hotels or resorts that have not yet opened when the Member makes his/her reservation, even if reservations for such hotel or resort are otherwise being accepted.

Suite Upgrade Awards are not valid at any of the following hotels or resorts: Park Hyatt Beaver Creek Resort and Spa, Park Hyatt Maldives Hadahaa, Park Hyatt Sydney, Andaz Tokyo Toranomon Hills, Hyatt Regency Kyoto, Hyatt Regency Phuket Resort, Hyatt Regency Tulsa, Hyatt Regency Wichita, Hyatt Paris Madeleine, Hyatt Herald Square New York, Hyatt Key West Resort and Spa, Hyatt City of Dreams Manila, Hyatt Centric Santa Barbara, Hyatt Centric South Beach Miami, Hyatt Place hotels or M life Resorts.

Last edited by Markie; Mar 2, 17 at 10:31 pm
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Old Feb 28, 17, 11:17 pm
  #2  
 
Join Date: Mar 2013
Posts: 270
I tried to apply a DSU for travel later in the year today (3/1) and was told that they've not loaded them into the system. Can anyone confirm whether under WOH the DSUs are capacity controlled beyond the issue of whether there's a suite of the category that is eligible available (ex., the splash suite at the Andaz 5th)? Thx.
TKKY is offline  
Old Feb 28, 17, 11:21 pm
  #3  
 
Join Date: Apr 2003
Programs: B6 Mosaic, SPG LT Platinum, UA SIlver, VX eleVAte Gold (RIP)
Posts: 4,607
The upgrades were added at midnight central time. I applied mine for a stay this month in Cartagena. Was on the line for 15 minutes or as the way to apply them changed and the agent was trying to figure it out. So far have just gotten the email showing the rate went from $55/night up to $320/night. We will see how long it takes for somebody to get it through the rest of the process.
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Old Feb 28, 17, 11:34 pm
  #4  
 
Join Date: Jan 2010
Programs: AA EXP, Hyatt Diamond, Hilton Diamond, any other status I can get via credit card
Posts: 108
I am on the phone as they are trying to verify that they are good on award stays...they wanted to change the rate...25 minutes so far...

Update: Took 45 minutes, but all 4 of my suite upgrades are applied to award stays

Last edited by OceanBreezes; Feb 28, 17 at 11:46 pm
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Old Mar 1, 17, 12:11 am
  #5  
 
Join Date: Oct 2010
Location: NSW
Programs: QF P1 + LTG VA Plat, AA nothing, HH Diamond, Hyatt Diamond
Posts: 676
I just did one. Took about 5 minutes via the call centre
Princess fiona is offline  
Old Mar 1, 17, 12:19 am
  #6  
 
Join Date: Feb 2011
Location: CVG
Programs: Hyatt Giraffe
Posts: 1,465
Not loaded to everyone's accounts yet... tried and not on mine
sam_goh is offline  
Old Mar 1, 17, 12:41 am
  #7  
 
Join Date: Sep 2009
Location: IND
Programs: AA PlatPro, HH Diamond, Hyatt Globalist
Posts: 312
Worked for me too! Did a suite upgrade to an award stay. Excellent! So far so good for WoH! I'll be testing out the "complementary" suite upgrades soon and see if hotels are trying to game the system.
ceebee100 is offline  
Old Mar 1, 17, 12:44 am
  #8  
 
Join Date: Aug 2005
Location: SFO
Programs: UA Silver, Hyatt Diamond
Posts: 153
I noticed the terms no longer exclude hyatt house. Anyone know if that was an oversight or intentional?
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Old Mar 1, 17, 12:56 am
  #9  
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Join Date: Aug 2015
Location: SIN
Programs: AA, AS, UA, WN; Hilton, Hyatt, IHG, SPG
Posts: 1,076
I see them on my World of Hyatt homepage when I sign in, but not on my account page (reservations disappeared there, too), so the system switch over might be happening in stages.
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Old Mar 1, 17, 1:08 am
  #10  
 
Join Date: Nov 2006
Programs: JAL Global Club; Marriott Bonvoy Titanium, Lifetime Gold; Hilton Honors Diamond
Posts: 35
Called and applied the DSU to a C+P stay. The entire call was less than 5 mins.
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Old Mar 1, 17, 2:31 am
  #11  
Moderator: Hawaii-based airlines & Hawai'i forums
 
Join Date: Mar 2003
Location: Ka ʻĀpala Nui, Niuoka
Programs: NEXUS/Global Entry, Delta, United, Hyatt, IHG, Marriott, and Hertz
Posts: 16,312
Just tried calling - the agent said the entire reservations system is down until 5am ET so no upgrades are possible until then.
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Old Mar 1, 17, 4:04 am
  #12  
 
Join Date: Feb 2007
Posts: 1,046
Called in a half hour ago to apply diamond suite upgrade to c+p november stay. They were unable to confirm w hotel (surprising since its reg hours in europe entry level suite availabke for €). Hope to get confirmation. Last year only used 1SU.
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Old Mar 1, 17, 4:19 am
  #13  
Moderator: Hawaii-based airlines & Hawai'i forums
 
Join Date: Mar 2003
Location: Ka ʻĀpala Nui, Niuoka
Programs: NEXUS/Global Entry, Delta, United, Hyatt, IHG, Marriott, and Hertz
Posts: 16,312
The website appears to be working now and I can see the certs in my account.
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Old Mar 1, 17, 4:23 am
  #14  
 
Join Date: Aug 2015
Posts: 32
Just checked in

Just checked into a Grand Hyatt as a globalist and received a suite upgrade. So far, so good...
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Old Mar 1, 17, 4:34 am
  #15  
 
Join Date: Jul 2010
Location: PHL
Programs: AA Exec Plat, WoH Glob, HHonors (faux) Diamond
Posts: 3,045
Originally Posted by rigel View Post
Called and applied the DSU to a C+P stay. The entire call was less than 5 mins.
Originally Posted by cmjaffe View Post
Called in a half hour ago to apply diamond suite upgrade to c+p november stay. They were unable to confirm w hotel (surprising since its reg hours in europe entry level suite availabke for €). Hope to get confirmation. Last year only used 1SU.
Called in 20 minutes ago for C+P suite upgrade, also for Europe. Got a nice person in the off-shore (off-hours) reservation center, after about a two minute hold. At first I was told that while upgrades were available for my dates, that they could not be applied to a C+P reservation. I pushed back gently, was put on hold while a supervisor was consulted, and after another minute or two was told that it was a system problem -- that I was eligible and that they would re-book or somesuch with the C+P rate to get around the (temporary?) computer glitch.

This all happened reasonably swiftly, and intelligently, and although I am still unable to get onto the WoH website, I did get a Change e-mail that states, clear as a bell, the appropriate suite upgrade and the original C+P rate. This was a pleasant surprise, because back in the good old days (yesterday and before), it was not unusual for these Change e-mails to show (worrisomely) a different price, and you had to either wait it out or call back in to get the suite-upgraded reservation to show the original (pre-suite) price.

Color me impressed. Pity that the WoH does not have hotels where I am three weeks a year, else I would be making the effort to re-qualify as Globalist. (The CSR said "Globalist" so soothingly that it made my defenses melt.) But it doesn't, and I thus will fade out after this so-far restful Globalist year.
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