Hyatt Zilara / Ziva Rose Hall (Jamaica) REVIEW - MASTER THREAD
Dec 30, 2015, 1:34 am
#1141
Join Date: Sep 2004
Location: WAS (DCA, BWI, IAD)
Programs: AAdvantage EXP, Hyatt Diamond, SPG Gold, Hilton Gold
Posts: 114
Anyways, don't expect good treatment here as a diamond. As a diamond I was given a standard garden view room in the old building even with a DSU and still waiting to speak with concierge manager a month after my visit. You do get a welcome letter outlining the benefits of diamond and check in was done in the club lounge.
Dec 30, 2015, 12:14 pm
#1142
Join Date: Dec 2012
Location: Chicago, IL
Posts: 349
I used the club when I stayed here last April. Its odd to have a club at an all inclusive resort. Its not really a benefit in my opinion....maybe if you can get access to concierge services at the club and avoid any lines in the main lobby then that could be a plus. I stopped into the club each day for a 3 days while at the resort and the club room was always completely empty.
Dec 30, 2015, 12:53 pm
#1143
FlyerTalk Evangelist
Join Date: Sep 1999
Location: New York, NY, USA
Posts: 12,482
Dec 30, 2015, 2:59 pm
#1144
Suspended
Join Date: Dec 2004
Posts: 613
That reminds me of some information some of the staff shared with me while I was there:
One of the reasons all that construction is going on at the restaurants right now is they are changing the relationship between the two properties. They were originally planning on having a relaunch in mid December, but construction delays have pushed it off to January. But once they relaunch:
- The two properties will be administratively separated as two independent hotels. I.e. right now the butlers work for both properties and have long walks back and forth, but once the relaunch happens, they will just work at one.
- They also said that this won't effect Zilara guests dining in Ziva restaurants, but they did said Ziva guests (I'm assuming over 16) will then be able to visit Zilara restaurants, which is why they're adding on that structure attached to Horizons.
- In addition, they said they were redoing the menu at that new Horizons restaurant to be more authentically Jamaican cuisine. That was one things we noticed about the food in general -- while pretty good, most of it was very mild with not much spiciness to it and most of the restaurants didn't have much of a Jamaican influence to them.
Take this with a grain of salt of course since it was just from some staff members, and I may have gotten some of it wrong.
Dec 31, 2015, 4:40 am
#1145
Join Date: Aug 2013
Location: Minnesota
Programs: Hyatt Globalist
Posts: 1,101
Dec 31, 2015, 10:24 pm
#1146
Join Date: Feb 2011
Location: CVG
Programs: Hyatt Giraffe
Posts: 1,664
I guess I'm the minority that likes the club. Got to know several of the hosts, and always found it a pleasant respite from the rest of the crowded property. Could go in and surf the web get some drinks and snacks in peace.
Jan 2, 2016, 8:28 am
#1147
Join Date: Aug 2013
Location: Minnesota
Programs: Hyatt Globalist
Posts: 1,101
April 2015 stay
I wanted to try out the new image posting in FT....this view from our April 2015 stay using our DSU....this is the new building and our suite was great. Some people complain because if you notice the stage is front & center.
We loved it but if you want to go to bed early, this is not the building for you as the bands play until 10-11pm each night.
FYI - posting images in FT is now way easier....I found the helpful instructions located in this blog posting : http://thegate.boardingarea.com/imag...nto-flyertalk/
We loved it but if you want to go to bed early, this is not the building for you as the bands play until 10-11pm each night.
FYI - posting images in FT is now way easier....I found the helpful instructions located in this blog posting : http://thegate.boardingarea.com/imag...nto-flyertalk/
Jan 3, 2016, 9:49 am
#1148
Join Date: Dec 2011
Location: ORD
Posts: 701
I wanted to try out the new image posting in FT....this view from our April 2015 stay using our DSU....this is the new building and our suite was great. Some people complain because if you notice the stage is front & center.
We loved it but if you want to go to bed early, this is not the building for you as the bands play until 10-11pm each night.
FYI - posting images in FT is now way easier....I found the helpful instructions located in this blog posting : http://thegate.boardingarea.com/imag...nto-flyertalk/
We loved it but if you want to go to bed early, this is not the building for you as the bands play until 10-11pm each night.
FYI - posting images in FT is now way easier....I found the helpful instructions located in this blog posting : http://thegate.boardingarea.com/imag...nto-flyertalk/
Jan 3, 2016, 4:13 pm
#1149
Join Date: Aug 2013
Location: Minnesota
Programs: Hyatt Globalist
Posts: 1,101
Jan 4, 2016, 8:30 pm
#1150
Join Date: Dec 2011
Location: ORD
Posts: 701
My wife and I just got back from the Zilara and had a great time. Below is the link to my wife's review of the property.
We arrived on Christmas Eve and were upgraded to an updated room. I believe it was an Ocean Front room but I am not certain. Room number was 4403 which is at the end of building 4.
I have diamond status due to the recent status match, but besides that we have only stayed at a Hyatt in Cancun on two different occasions. We were very happy with the complimentary upgrade they gave us.
http://www.tripadvisor.com/ShowUserR...ECK_RATES_CONT
We arrived on Christmas Eve and were upgraded to an updated room. I believe it was an Ocean Front room but I am not certain. Room number was 4403 which is at the end of building 4.
I have diamond status due to the recent status match, but besides that we have only stayed at a Hyatt in Cancun on two different occasions. We were very happy with the complimentary upgrade they gave us.
http://www.tripadvisor.com/ShowUserR...ECK_RATES_CONT
Jan 12, 2016, 5:58 am
#1151
Join Date: Mar 2013
Programs: HHonors Diamond, IHG Plat, Club Carlson Gold, SPG Gold, Marriott Gold
Posts: 316
No points room available?
I plugged in some random dates in both off and high seasons for three to four nights for two adults at Ziva and Zilara, but I didn't see any room available on points. Are the rooms at this resort only bookable with an agent when using points or free night cert?
Jan 12, 2016, 8:04 pm
#1152
Join Date: Dec 2011
Location: ORD
Posts: 701
You have to call to book. Online booking is currently not available.
Jan 13, 2016, 4:50 pm
#1153
Join Date: Oct 2008
Location: SFO, SJC
Programs: UA, AA, AS, Marriott Platinum Elite, Hilton Diamond
Posts: 707
Kind of an odd question... but was there free WiFi at the Hyatt arrival lounge at the airport? Also, I read there was red stripe there... any other cocktails? 
Jan 13, 2016, 5:11 pm
#1154
Join Date: Feb 2004
Programs: IHG Spire Elite; Hyatt Platinum; SPG Preferred+; Club Carlson Gold; SW CP
Posts: 674
Jan 14, 2016, 8:21 pm
#1155
Join Date: Oct 2008
Location: SFO, SJC
Programs: UA, AA, AS, Marriott Platinum Elite, Hilton Diamond
Posts: 707
