Hyatt Zilara / Ziva Rose Hall (Jamaica) REVIEW - MASTER THREAD
Oct 5, 2017, 1:09 am
#1231
Join Date: Nov 2015
Location: SNA/LAX, PHL
Programs: AA Gold, AS MVP, WN A-List, Hilton Gold, Hyatt Exp, Hertz PC
Posts: 449
So I'm seriously consider switching from the Oceanview Butler Suite to the Junior Suite since I like the decor (and tub) so much better (and since the Grand Butler Suite is fully booked). Anyone stayed both? Is the butler service worth the (slightly) less-trendy decor?
Zilara upgrades to Ocean Front 1 Bedroom Butler Suite but I am not sure about Ziva.
Nov 26, 2017, 11:58 am
#1234
Join Date: Nov 2010
Location: Seattle, WA
Programs: AS 75K, Delta Plat, AA 1MM, Hilton Diamond, SPG Gold
Posts: 131
Currently used a TSU and am in an Ocean Front Suite at the Zilara. Any thoughts if it's worth paying a little upgrade to go to a Swim Out Suite? It doesn't look from the photos that the swim out suites have nice views or really direct cocktail service. Did the swim out in Zilara in Cancun and loved it but doesn't look the same here.
Dec 12, 2017, 10:38 pm
#1235
Join Date: May 2013
Posts: 155
Anywhere for 9 year to fish?
My three young (9, 7 and 3 year olds) boys are hoping to go fishing while at Ziva Rose Hall during our Christmas break in Jamaica later this month. We don't really want a rent a boat and do major deep sea fishing. Just cast off a pier or near shore away from swimmers.
Anyone know if we will have to leave the property to do this?
Anyone know if we will have to leave the property to do this?
Dec 15, 2017, 10:05 am
#1236
FlyerTalk Evangelist
Join Date: Feb 2003
Location: Depends on the day!
Programs: Marriott/Lifetime Titanium Hyatt/Explorist, Hilton/Silver, IHG Spire,UA Gold
Posts: 17,832
Just booked 4 nights for my wife and myself at the Hyatt Ziva in Jamaica. Unfortunately, the Zilara is not available using points, but available to book with cash...seemed odd.
I will keep looking and try to make the change.
Going the 2nd weekend in February, so hopefully not a ton of screaming kids.
Couple quick questions:
-Is there a marked difference between the two properties?
-Anyone know the cost of the cabanas?
-Globalist amenity?
-I have one suite upgrade to burn, and am thinking about using it here...is it worth it?
Any thoughts are appreciated!
I will keep looking and try to make the change.
Going the 2nd weekend in February, so hopefully not a ton of screaming kids.
Couple quick questions:
-Is there a marked difference between the two properties?
-Anyone know the cost of the cabanas?
-Globalist amenity?
-I have one suite upgrade to burn, and am thinking about using it here...is it worth it?
Any thoughts are appreciated!
Dec 16, 2017, 5:20 pm
#1237
Join Date: Feb 2011
Location: CVG
Programs: Hyatt Giraffe
Posts: 1,664
Zilara is going to be mostly newer rooms. Ziva is a mix of both. They're all part of the same resort, but some areas are adults only, which doesn't seem like it's a problem for you. However, while you used to be able to eat at Zilara restaurants if you were a Ziva adult, lately I don't think that's the case. Amenity no longer. TSU gets you a junior suite in the new building where the restaurants are - but only do it if you can stand the noise at night from the show in the green area in front.
Dec 30, 2017, 10:22 pm
#1239
FlyerTalk Evangelist
Join Date: Feb 2003
Location: Depends on the day!
Programs: Marriott/Lifetime Titanium Hyatt/Explorist, Hilton/Silver, IHG Spire,UA Gold
Posts: 17,832
Dec 31, 2017, 8:27 am
#1240
Join Date: Apr 2001
Programs: AA (PLATINUM), HHonors (DIAMOND)
Posts: 1,068
Major reductions to the amount and quality of staff. The food quantity and quality has gone significantly downhill. Beverages have gone from top shelf to generic. Even the kids club is not of nearly the same quality. Even the famous (once amazing) Jerk Chicken shack now uses frozen pre-prepared. It doesn’t taste nearly as good as it used to. Room service menu has gone from extensive to limited offerings. Coffee shop is now closed in the morning? And it’s 100% impossible to get anything for dessert or sweets after 10pm (room service menu included). They are now offering these very cheezy overpriced up-sells, things like additional $$$ for poll foam party, $35 for one frozen lobster tail etc. majority of cocktail glasses are now plastic, other than the swim-up bars they were almost always glass. I can answer more questions and give more specific details upon request.
Last edited by flyer121; Dec 31, 2017 at 9:05 am
Jan 1, 2018, 9:45 am
#1241
Join Date: Sep 2012
Location: Chesapeake, VA
Programs: MR Platinum, Hilton Diamond, Hyatt Globalist
Posts: 108
Have you been to the Ziva/Zilara in Cancun? If booking another trip and had to choose between to the two where would go?
Jan 1, 2018, 11:31 am
#1242
Join Date: May 2013
Posts: 155
Sorry to hijack this conversation, but I can't help myself and OP would benefit from a second viewpoint.
My family of 5 (three children under age of 10) are here at Ziva Rose Hall right now. We were at Ziva Cancun in Mar '17. We don't think we will come back to Jamaica if we do all inclusive again. Would do Cancun again though. Facilities at Cancun superior. Food options superior. In Cancun can walk and walk and walk on the beach. More beautiful water in Cancun. Heated pools in Cancun. Close by night life. Rose Hall only has Heineken and Red Stripe beer. Other options require upcharge.
Rose Hall has nicer backdrop (hills) and will almost always be a little warmer (maybe 3-7 degrees?).
Just some initial thoughts as they are still fresh in my mind. Hope it helps in some way.
Jan 1, 2018, 3:25 pm
#1243
FlyerTalk Evangelist
Join Date: Feb 2003
Location: Depends on the day!
Programs: Marriott/Lifetime Titanium Hyatt/Explorist, Hilton/Silver, IHG Spire,UA Gold
Posts: 17,832
Sorry to hijack this conversation, but I can't help myself and OP would benefit from a second viewpoint.
My family of 5 (three children under age of 10) are here at Ziva Rose Hall right now. We were at Ziva Cancun in Mar '17. We don't think we will come back to Jamaica if we do all inclusive again. Would do Cancun again though. Facilities at Cancun superior. Food options superior. In Cancun can walk and walk and walk on the beach. More beautiful water in Cancun. Heated pools in Cancun. Close by night life. Rose Hall only has Heineken and Red Stripe beer. Other options require upcharge.
Rose Hall has nicer backdrop (hills) and will almost always be a little warmer (maybe 3-7 degrees?).
Just some initial thoughts as they are still fresh in my mind. Hope it helps in some way.
My family of 5 (three children under age of 10) are here at Ziva Rose Hall right now. We were at Ziva Cancun in Mar '17. We don't think we will come back to Jamaica if we do all inclusive again. Would do Cancun again though. Facilities at Cancun superior. Food options superior. In Cancun can walk and walk and walk on the beach. More beautiful water in Cancun. Heated pools in Cancun. Close by night life. Rose Hall only has Heineken and Red Stripe beer. Other options require upcharge.
Rose Hall has nicer backdrop (hills) and will almost always be a little warmer (maybe 3-7 degrees?).
Just some initial thoughts as they are still fresh in my mind. Hope it helps in some way.
Headed there in a month, and that would be a real downer if the pools are too cold.
Jan 1, 2018, 4:36 pm
#1244
Join Date: Nov 2010
Location: Seattle, WA
Programs: AS 75K, Delta Plat, AA 1MM, Hilton Diamond, SPG Gold
Posts: 131
Zilara Cancun is way better. No question. Will not return to Jamaica. Spent 5 nights there in December. Cold pools. No towels. No chairs. Generic booze. No hot water. Room smelt like sewage at night. Just not good all around. Cancun all around better.
Jan 1, 2018, 5:01 pm
#1245
Join Date: Apr 2001
Programs: AA (PLATINUM), HHonors (DIAMOND)
Posts: 1,068
I’ve been to Ziva Rose Hall four times, Zilara Rose Hall twice, Zillara Cancun one, and Ziva Los Cabo’s twice. It’s sad to see
how the Rose Hall property has gone so far down. It’s turned into a low budget quality Carnival Cruze .