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Hyatt Zilara / Ziva Rose Hall (Jamaica) REVIEW - MASTER THREAD

Hyatt Zilara / Ziva Rose Hall (Jamaica) REVIEW - MASTER THREAD

Old Dec 10, 14, 12:05 pm
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Hyatt Zilara / Ziva Rose Hall (Jamaica) REVIEW - MASTER THREAD

Just checked into this property and wanted to update everyone with reservations later in the coming months. Parts of the property, despite Hyatt's assurances to the contrary, are very much still under construction. We had reservations at Zilara, which is not yet open, but should be in a month or so per what we have been told. Not all the pools are open, landscaping and painting is still going on, and the Zilara restaurants are not open. The hotel staff is wonderful, courteous, and welcoming, but Hyatt could do a better job communicating on the status of the property. Overall it's a beautiful hotel and will be great once finished.

Hotel Review: Hyatt Ziva/Zilara Rose Hall, Montego Bay, Jamaica

ZIVA/ZILARA ROSE HALL DINING OPTIONS

Mod edit: the preopening discussion is at http://www.flyertalk.com/forum/hyatt...l#post23976131

Last edited by wackydream; Mar 7, 15 at 12:50 pm Reason: update
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Old Dec 10, 14, 12:34 pm
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http://s74.photobucket.com/user/mrre...03d08.jpg.html
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Old Dec 10, 14, 12:45 pm
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Looks like they have quite a bit of work to do!

(photos re-posted for mrredskin)

Last edited by bmrisko; Dec 10, 14 at 2:08 pm
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Old Dec 10, 14, 1:00 pm
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Old Dec 10, 14, 1:03 pm
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this is the view they tried giving me (diamond). this is Zilara side
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Old Dec 10, 14, 1:07 pm
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view at lunch a few minutes ago Ziva side.. Choices buffet.

Last edited by mrredskin; Dec 10, 14 at 1:13 pm
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Old Dec 10, 14, 1:17 pm
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Old Dec 10, 14, 1:49 pm
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Originally Posted by mrredskin View Post
view at lunch a few minutes ago Ziva side.. Choices buffet.
How charming!
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Old Dec 10, 14, 1:50 pm
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Oh wow, that's disappointing. This is Zilara side right? Is ziva side any better, I have a rez Jan 9th
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Old Dec 10, 14, 1:59 pm
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Instead of them being upfront an honest with the progress, Hyatt disappoints again. We would have re-booked some where else had we known Zilara wouldn't be functional for another month.
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Old Dec 10, 14, 2:04 pm
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Ziva mostly acceptable
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Old Dec 10, 14, 2:06 pm
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Originally Posted by mrredskin View Post
Ziva mostly acceptable
Wait until all the rugrats start running around.
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Old Dec 10, 14, 2:14 pm
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Originally Posted by bmrisko View Post
Wait until all the rugrats start running around.
My rugrat is excited. That pool better be ready though!
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Old Dec 10, 14, 2:33 pm
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Originally Posted by mrredskin View Post
Ziva mostly acceptable
mrresskin now that you are at the Hyatt and can compare it with your previous Resort from yesterday would you chose to go back to the Grand if you could?

We have 4 Zilara Suites booked for Dec 19th for 10 Days and like you I am very disappointed with the Hyatt. Should we try to re-book at the Grand if we can?
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Old Dec 10, 14, 2:36 pm
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Originally Posted by FootballMom View Post
mrresskin now that you are at the Hyatt and can compare it with your previous Resort from yesterday would you chose to go back to the Grand if you could?

We have 4 Zilara Suites booked for Dec 19th for 10 Days and like you I am very disappointed with the Hyatt. Should we try to re-book at the Grand if we can?
no comparison. Iberostar Grand. your Zilara suites probably won't be ready. the Zilara itself is at least a month away from being acceptable
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