Park Hyatt Vienna - REVIEW - MASTER THREAD
Mar 15, 2015, 1:34 pm
#91
Join Date: Nov 2000
Location: LH SEN, SPG Gold(SCI Gold), Hyatt Diamond, Hilton Gold
Posts: 5,451
Mar 15, 2015, 4:50 pm
#92
Join Date: Jun 2013
Location: RDU
Posts: 735
Mar 16, 2015, 9:15 am
#93
Join Date: Nov 2000
Location: LH SEN, SPG Gold(SCI Gold), Hyatt Diamond, Hilton Gold
Posts: 5,451
As far as I can see the thread says nothing about P&C being more restrictive towards DSU, than the HDR. Some NA hotels seems to block some standard suite off from DSU usage, never had that problem outside of NA.
Mar 22, 2015, 3:53 pm
#94
Join Date: Sep 2010
Programs: Hyatt diamond
Posts: 645
Has anyone been upgraded from a Park King/Twin to anything more such as: Park Deluxe or even, Park Deluxe View and was it a Paid Room or an Award?
Also, is the layout the same as PH Vendome with rooms facing a courtyard and are they rooms that are brighter than others such as corner rooms with more than one window?
Thanks
Also, is the layout the same as PH Vendome with rooms facing a courtyard and are they rooms that are brighter than others such as corner rooms with more than one window?
Thanks
Apr 6, 2015, 7:12 am
#95
Join Date: Nov 2012
Location: Oslo
Programs: World of Hyatt, SAS Eurobonus
Posts: 139
I just finished a two night (paid) stay at Park Hyatt Vienna. Overall the stay was very nice. The property and room was very beautiful IMHO. The service was also good, especially at the restaurand, The Bank. I had both breakfast and dinner at The Bank. Food was also good to very good.
Since I'm not holding a gold passport diamond level status I cannot comment on diamond recognition. However I received a plate of fruit and two bottles of water when I arrived. The wi-fi was also free. I tried the wi-fi a couple of times and it worked fine (and quick) for me.
I also used the fitness center. It was equipped with several machines and some free weights. The gym is next to the spa and a swimming pool. I dind't try the spa or pool thought.
Room
Bathroom
Since I'm not holding a gold passport diamond level status I cannot comment on diamond recognition. However I received a plate of fruit and two bottles of water when I arrived. The wi-fi was also free. I tried the wi-fi a couple of times and it worked fine (and quick) for me.
I also used the fitness center. It was equipped with several machines and some free weights. The gym is next to the spa and a swimming pool. I dind't try the spa or pool thought.
Room
Bathroom
Apr 7, 2015, 11:02 am
#96
Join Date: Aug 2005
Location: Springfield, VA
Programs: Hyatt Diamond, Hilton Diamond, AA EXP, Alaska MVP 75
Posts: 436
Just stayed at the property for 3 nights on a C+P stay plus a Suite Upgrade.
We checked in and everything was pretty much ready for us. Regular suite was pretty nice and had a roll away bed set up for our child. One thing I noticed is that I didn't get an email from the hotel prior to our arrival which I typically get from most Hyatt properties. Not the end of the world, but I guess for a Park Hyatt that should be a given. The property is gorgeous, rooms are extremely nice, breakfast was amazing (best pancakes at any Park Hyatt including Sydney), service was super friendly and at a good pace.
After our first night we had some observations (I know, first world problems):
I was asked if I wanted a newspaper and I said yes. It was never delivered. Not enough towels. Shower drain was clogged and smelly. Again, nothing super ultra problematic but since this is 10 months old Park Hyatt you would expect it to be in tip toe shape. Anyhow, we went out that afternoon for a late dinner and when we returned, the manager on duty intercepted and notified us that housekeeping found some electrical issues in our suite and that we had to be relocated. They gave us the Diplomatic Suite which retails for over $2,000 a night. This room was truly amazing and had no issues at all. They also sent a bottle of Moet 2006 which was appreciated. We had to move that night which was a little hectic but I can't complain. BTW, never received the newspaper even after reminding the front desk. Over all, a great stay with little things to improve. I would go back in a heartbeat.
Location is perfect, with many shops, restaurants and things to do close by. Restaurant is beautiful and breakfast was absolutely one of the best I had in a Park Hyatt. Swimming pool and gym were more than adecuate and never crowded. If you go to Vienna, I'd say this is the place to stay.
We checked in and everything was pretty much ready for us. Regular suite was pretty nice and had a roll away bed set up for our child. One thing I noticed is that I didn't get an email from the hotel prior to our arrival which I typically get from most Hyatt properties. Not the end of the world, but I guess for a Park Hyatt that should be a given. The property is gorgeous, rooms are extremely nice, breakfast was amazing (best pancakes at any Park Hyatt including Sydney), service was super friendly and at a good pace.
After our first night we had some observations (I know, first world problems):
I was asked if I wanted a newspaper and I said yes. It was never delivered. Not enough towels. Shower drain was clogged and smelly. Again, nothing super ultra problematic but since this is 10 months old Park Hyatt you would expect it to be in tip toe shape. Anyhow, we went out that afternoon for a late dinner and when we returned, the manager on duty intercepted and notified us that housekeeping found some electrical issues in our suite and that we had to be relocated. They gave us the Diplomatic Suite which retails for over $2,000 a night. This room was truly amazing and had no issues at all. They also sent a bottle of Moet 2006 which was appreciated. We had to move that night which was a little hectic but I can't complain. BTW, never received the newspaper even after reminding the front desk. Over all, a great stay with little things to improve. I would go back in a heartbeat.
Location is perfect, with many shops, restaurants and things to do close by. Restaurant is beautiful and breakfast was absolutely one of the best I had in a Park Hyatt. Swimming pool and gym were more than adecuate and never crowded. If you go to Vienna, I'd say this is the place to stay.
Apr 9, 2015, 6:06 am
#99
Join Date: Jan 2014
Programs: SPG Platinum, Marriott LT Platinum, Hilton Diamond, Hyatt Globalist, AA Platinum Pro, AS MVP Gold
Posts: 215
I'm currently at the Park Hyatt Vienna and this is absolutely one of the most stunning property I have been to. I have stayed at Park Hyatt Tokyo, Milan, New York, Buenos Aires...etc, and I have to say this property is above all. The decor is opulent yet classy, and the bathroom is impeccable that I want to decorate my own bathroom the same way. The location is perfect, in the heart of Vienna and yet on a quieter street. From the airport, you can take uber for €30 or bus for €8 and then walk here.
One thing to note is, I'm only a Platinum member (But often stay as Diamond on Guest of Honor reservations) and booking on a free night certificate, yet I was upgraded to a suite! Very good gesture from Park Hyatt Vienna, very much appreciated.
One thing to note is, I'm only a Platinum member (But often stay as Diamond on Guest of Honor reservations) and booking on a free night certificate, yet I was upgraded to a suite! Very good gesture from Park Hyatt Vienna, very much appreciated.
Apr 9, 2015, 7:14 am
#100
Join Date: Sep 2013
Location: Midwest
Programs: Hyatt Diamond
Posts: 757
I'm currently at the Park Hyatt Vienna and this is absolutely one of the most stunning property I have been to. I have stayed at Park Hyatt Tokyo, Milan, New York, Buenos Aires...etc, and I have to say this property is above all. The decor is opulent yet classy, and the bathroom is impeccable that I want to decorate my own bathroom the same way. The location is perfect, in the heart of Vienna and yet on a quieter street. From the airport, you can take uber for €30 or bus for €8 and then walk here.
One thing to note is, I'm only a Platinum member (But often stay as Diamond on Guest of Honor reservations) and booking on a free night certificate, yet I was upgraded to a suite! Very good gesture from Park Hyatt Vienna, very much appreciated.
One thing to note is, I'm only a Platinum member (But often stay as Diamond on Guest of Honor reservations) and booking on a free night certificate, yet I was upgraded to a suite! Very good gesture from Park Hyatt Vienna, very much appreciated.
Apr 25, 2015, 1:11 pm
#101
Join Date: Mar 2007
Location: ABQ & RNO
Programs: AA EXP 4MM, Piper Dakota, Admirals Club, Hyatt Glob, Hilton Gold, Wyndham Diamond
Posts: 1,426
Just completed 2 C&P stays. A truly outstanding property and now my favorite Hyatt, from a service and amenity standpoint. It's hard to beat Kauai for location.
I've stayed at over 60 different Hyatts. As a diamond I was upgraded to a suite on both occations. This was our first time in Vienna and we will definately be coming back.
I've stayed at over 60 different Hyatts. As a diamond I was upgraded to a suite on both occations. This was our first time in Vienna and we will definately be coming back.
Apr 25, 2015, 1:15 pm
#102
Ambassador: World of Hyatt
Join Date: Apr 2000
Location: San Diego,CA
Posts: 10,090
Just completed 2 C&P stays. A truly outstanding property and now my favorite Hyatt, from a service and amenity standpoint. It's hard to beat Kauai for location. I've stayed at over 60 different Hyatts. As a diamond I was upgraded to a suite on both occations. This was our first time in Vienna and we will definately be coming back.
I've stayed at over 60 different Hyatts. As a diamond I was upgraded to a suite on both occations. This was our first time in Vienna and we will definately be coming back.Outstanding hotel great management and team @ PH Vienna^
Apr 25, 2015, 7:06 pm
#103
Join Date: Mar 2004
Location: Baltimore MD
Posts: 3,457
I had a poor experience with the concierge. I had thought I had confirmed an airport transfer, but in their minds I had not. Fortunately I called from LHR with a delay and they were able to sort things out but they sent an outsourced E class with the smell of air freshener covering up smoke and two empty water bottles.
We were offered a diamond amenity, to be delivered the next night due to late arrival. We were offered a choice of sweet, or savory, or champagne or whatever. We didn't get anything the next night. I inquired the next day and was offered the choice of something sweet or savory, and choose sweet. We got 5 mozart chocolates, a less than 3 euro amenity.
Zero recognition for our anniversary. Contrast this to the PH Prague where we both received a welcome amenity and a special treat for our anniversary.
It's got a great hard product but I found the soft product to be quite lacking. Here's my review.
FDW
Apr 25, 2015, 11:02 pm
#104
FlyerTalk Evangelist
Join Date: Mar 2013
Location: Parts Unknown
Posts: 10,053
I wish that my experience had been the same.
I had a poor experience with the concierge. I had thought I had confirmed an airport transfer, but in their minds I had not. Fortunately I called from LHR with a delay and they were able to sort things out but they sent an outsourced E class with the smell of air freshener covering up smoke and two empty water bottles.
We were offered a diamond amenity, to be delivered the next night due to late arrival. We were offered a choice of sweet, or savory, or champagne or whatever. We didn't get anything the next night. I inquired the next day and was offered the choice of something sweet or savory, and choose sweet. We got 5 mozart chocolates, a less than 3 euro amenity.
Zero recognition for our anniversary. Contrast this to the PH Prague where we both received a welcome amenity and a special treat for our anniversary.
It's got a great hard product but I found the soft product to be quite lacking. Here's my review.
FDW
I had a poor experience with the concierge. I had thought I had confirmed an airport transfer, but in their minds I had not. Fortunately I called from LHR with a delay and they were able to sort things out but they sent an outsourced E class with the smell of air freshener covering up smoke and two empty water bottles.
We were offered a diamond amenity, to be delivered the next night due to late arrival. We were offered a choice of sweet, or savory, or champagne or whatever. We didn't get anything the next night. I inquired the next day and was offered the choice of something sweet or savory, and choose sweet. We got 5 mozart chocolates, a less than 3 euro amenity.
Zero recognition for our anniversary. Contrast this to the PH Prague where we both received a welcome amenity and a special treat for our anniversary.
It's got a great hard product but I found the soft product to be quite lacking. Here's my review.
FDW
Apr 26, 2015, 6:30 am
#105
Join Date: Jul 2002
Location: Virginia, USA
Posts: 4,510
I wish that my experience had been the same.
I had a poor experience with the concierge. I had thought I had confirmed an airport transfer, but in their minds I had not. Fortunately I called from LHR with a delay and they were able to sort things out but they sent an outsourced E class with the smell of air freshener covering up smoke and two empty water bottles.
We were offered a diamond amenity, to be delivered the next night due to late arrival. We were offered a choice of sweet, or savory, or champagne or whatever. We didn't get anything the next night. I inquired the next day and was offered the choice of something sweet or savory, and choose sweet. We got 5 mozart chocolates, a less than 3 euro amenity.
Zero recognition for our anniversary. Contrast this to the PH Prague where we both received a welcome amenity and a special treat for our anniversary.
It's got a great hard product but I found the soft product to be quite lacking. Here's my review.
FDW
I had a poor experience with the concierge. I had thought I had confirmed an airport transfer, but in their minds I had not. Fortunately I called from LHR with a delay and they were able to sort things out but they sent an outsourced E class with the smell of air freshener covering up smoke and two empty water bottles.
We were offered a diamond amenity, to be delivered the next night due to late arrival. We were offered a choice of sweet, or savory, or champagne or whatever. We didn't get anything the next night. I inquired the next day and was offered the choice of something sweet or savory, and choose sweet. We got 5 mozart chocolates, a less than 3 euro amenity.
Zero recognition for our anniversary. Contrast this to the PH Prague where we both received a welcome amenity and a special treat for our anniversary.
It's got a great hard product but I found the soft product to be quite lacking. Here's my review.
FDW