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Andaz Maui REVIEW - MASTER THREAD

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Andaz Maui REVIEW - MASTER THREAD

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Old Aug 14, 2019, 10:17 pm
  #3361  
 
Join Date: Aug 2019
Posts: 2
Originally Posted by canyonleo
They don't need to... as noted just up-thread one can book over one's balance, temporarily, be it because of stated reason "I'm about to earn a boatload" or unstated "I'm just going to down-size to few nights in a day or two".
How exactly do you do this, through Twitter concierge? Calling a rep? Looking to book the 10 nights on points and then reduce down to 7 after the booking, but would rather just have the 7 nights 210k points on the account than 300k.
honknwave is offline  
Old Aug 15, 2019, 8:13 am
  #3362  
 
Join Date: Jun 2013
Posts: 2,363
Would need to do it through your concierge
ZBigFam is offline  
Old Aug 15, 2019, 8:27 am
  #3363  
 
Join Date: Jul 2012
Location: Madison, WI
Programs: Hyatt Globalist
Posts: 973
Originally Posted by honknwave
How exactly do you do this, through Twitter concierge? Calling a rep? Looking to book the 10 nights on points and then reduce down to 7 after the booking, but would rather just have the 7 nights 210k points on the account than 300k.
You should be able to do this through any of the Hyatt support people (Twitter, calling the Globalist #, emailing your concierge, etc).
honknwave likes this.
jameswes is offline  
Old Sep 13, 2019, 1:32 pm
  #3364  
 
Join Date: Jan 2015
Posts: 155
So is it possible to book this hotel for < 10 nights on points? Seems to be conflicting discussion. Do you just call Hyatt support and they can handle the booking?
dblue is offline  
Old Sep 13, 2019, 2:43 pm
  #3365  
 
Join Date: Jul 2012
Location: Madison, WI
Programs: Hyatt Globalist
Posts: 973
Originally Posted by dblue
So is it possible to book this hotel for < 10 nights on points? Seems to be conflicting discussion. Do you just call Hyatt support and they can handle the booking?
Yes, there are many time periods throughout the year that do not require a 10 day stay to have the award night open up.

Even when it does, it absolutely is possible. If you have 300K points, it's trivially easy If you have enough for fewer nights and you're a globalist then it's possible but may take a HUCA or two.

If you have 300K points:
- Find the availability for 10 nights
- Book the 10 nights with points
- Call/Email/Tweet Hyatt support (I highly recommend twitter, they work with everyone even if you don't have globalist or any status). Ask to trim off the unwanted days and you'll get your extra points back momentarily.

If you don't have 300K points, but you have Globalist status it should be doable:
- Call/email/Tweet Globalist support. Explain what you're trying to do. A great agent should be able to do it for you without walking through step-by-step. If not, this is the process
- Ask to book for 10 nights and "borrow" the additional points.
- Then have the agent trim off the extra days you don't need

If you don't have 300K points and you don't have Globalist:
- See if someone will loan you the extra points? You can do a points transfer every 30 days.
- HUCA and try the option above to see if you get someone that is willing/able to help you do what you're trying to do.
jameswes is offline  
Old Sep 13, 2019, 3:38 pm
  #3366  
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Join Date: Aug 2013
Location: Southern California, USA
Programs: Marriott Ambassador and LTT, UA Plat/LT Gold, AA Gold
Posts: 8,764
I'm entertained that one of the rare aspirational luxury hotels in WoH in N America has so many limits and creates so much hassle for getting award stays.
bhrubin is offline  
Old Sep 13, 2019, 7:12 pm
  #3367  
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Join Date: Apr 2008
Location: LGA/JFK/EWR
Programs: UA 1K1.75MM, Hyatt Globalist, abandoned Marriott LTT (RIP SPG), Hertz PC
Posts: 21,172
Originally Posted by bhrubin
I'm entertained that one of the rare aspirational luxury hotels in WoH in N America has so many limits and creates so much hassle for getting award stays.
Many people who have moved away from Marriott are also entertained that an entire luxury brand in the portfolio (Ritz-Carlton) basically opts out of all elite benefits. And there is basically zero consistency across brands. And the IT is a dumpster fire.

YMMV.
Duke777 likes this.
UA-NYC is offline  
Old Sep 13, 2019, 7:14 pm
  #3368  
 
Join Date: Feb 2000
Posts: 6,546
it’s all upside for globalists who are now, essentially, the only guests who will be staying for free here
Colin is offline  
Old Sep 19, 2019, 10:56 am
  #3369  
 
Join Date: Dec 2014
Posts: 16
Originally Posted by Colin
it’s all upside for globalists who are now, essentially, the only guests who will be staying for free here
Not true at all. I'm just a Discoverist and we booked a 3-night stay using points (just got back from the trip a week ago). We also booked 3 nights using points at the Hyatt Regency. About a week before our trip, I noticed there was standard room availability for while we were in Maui. I chatted with Hyatt via Twitter and they moved one of my nights from the HR to the Andaz.
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dannygberg is offline  
Old Sep 26, 2019, 7:07 pm
  #3370  
 
Join Date: Jul 2019
Location: Los Angeles, CA
Programs: American Express Platinum, Chase Sapphire Reserve
Posts: 619
Originally Posted by dannygberg
Not true at all. I'm just a Discoverist and we booked a 3-night stay using points (just got back from the trip a week ago). We also booked 3 nights using points at the Hyatt Regency. About a week before our trip, I noticed there was standard room availability for while we were in Maui. I chatted with Hyatt via Twitter and they moved one of my nights from the HR to the Andaz.
Looks like Hyatt has stepped in and stopped some of these shenanigans these resorts have been trying to pull to get out honoring the points program.
synzero is offline  
Old Sep 27, 2019, 12:13 am
  #3371  
 
Join Date: Jun 2013
Posts: 2,363
This is good to hear but it's been well documented that AM has been messing with min stay requirements. I have emails from my concierge to prove it!

Hope this trend continues, I had to change my 10 night award stay due to family emergency and look to stay there sometime in the future
ZBigFam is offline  
Old Sep 27, 2019, 8:03 am
  #3372  
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Join Date: Jul 2006
Location: Upper Sternistan
Posts: 10,047
Not sure if this has been posted, but I hope this isn't too painful - I'm going in November:

We are enhancing our property starting October 2019 with a projected completion in March 2021. During this time new villas are being constructed, and we expect the impact to be minimal to shared spaces. If you have any questions, please feel free to contact our reservations department.

I'm amazed that they need new $4k/night space. Not bad.
josephstern is offline  
Old Sep 29, 2019, 12:23 pm
  #3373  
skj
 
Join Date: Jul 2009
Location: IAH
Programs: UA 2MM, Hyatt Diamond, SPG Gold
Posts: 2,164
Originally Posted by synzero
Looks like Hyatt has stepped in and stopped some of these shenanigans these resorts have been trying to pull to get out honoring the points program.
I don't think there's been any change. Minimum stay requirements tend to disappear if there are available rooms a week in advance.
skj is offline  
Old Sep 29, 2019, 12:47 pm
  #3374  
 
Join Date: Aug 2018
Location: BOS
Programs: Bonvoy Gold, IHG Platinum, WoH Explorist
Posts: 204
Explorist here, I've been able to find award availability for exactly 3 night stays (Thurs - Sun) in some weeks within January, February, April, June, August. If I add or remove a night, it would show no availability. But it would easy to book the 3 nights (90k pts) and add or remove nights via WoH Concierge on Twitter.
cvseuy is offline  
Old Oct 15, 2019, 11:21 am
  #3375  
 
Join Date: Oct 2019
Posts: 8
We had an amazing vacation here a year ago, but now I have a hard time finding it worth it at this cost and the amount of Hyatt points you would have to have on hand. How does this compare to the Hyatt Regency Maui? I might look into that one for my next stay.
thefloridatravelgirl is offline  


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