Andaz Maui REVIEW - MASTER THREAD
Jul 15, 2019, 7:09 am
#3317
Join Date: Jun 2013
Posts: 2,363
Am booked for June of next year, concierge was nice and booked me 10 nights for 2 rooms (600k points) BEFORE I had the points transferred in. Am hoping for one of the rooms to be suites, are you saying that you have always gotten suite upgrades upon checking in? My concierge is saying that there is no TSU availability.
Jul 15, 2019, 7:58 am
#3318
FlyerTalk Evangelist
Join Date: Jul 2006
Location: Upper Sternistan
Posts: 10,041
Am booked for June of next year, concierge was nice and booked me 10 nights for 2 rooms (600k points) BEFORE I had the points transferred in. Am hoping for one of the rooms to be suites, are you saying that you have always gotten suite upgrades upon checking in? My concierge is saying that there is no TSU availability.
My point was, even though I was guaranteed a pool suite, I've never stayed in one - I've always gotten a further upgrade.
Frankly, I don't even know if the pool suite is good or bad, but I like the ocean view, and I really like the privacy. Those pool suites seem a little exposed to me.
Jul 15, 2019, 8:13 am
#3319
Join Date: Feb 2000
Posts: 6,546
I've always used a TSU. I've only booked a room there when I saw TSU availability.
My point was, even though I was guaranteed a pool suite, I've never stayed in one - I've always gotten a further upgrade.
Frankly, I don't even know if the pool suite is good or bad, but I like the ocean view, and I really like the privacy. Those pool suites seem a little exposed to me.
My point was, even though I was guaranteed a pool suite, I've never stayed in one - I've always gotten a further upgrade.
Frankly, I don't even know if the pool suite is good or bad, but I like the ocean view, and I really like the privacy. Those pool suites seem a little exposed to me.
Am booked for June of next year, concierge was nice and booked me 10 nights for 2 rooms (600k points) BEFORE I had the points transferred in. Am hoping for one of the rooms to be suites, are you saying that you have always gotten suite upgrades upon checking in? My concierge is saying that there is no TSU availability.
Jul 15, 2019, 11:27 am
#3321
Join Date: Sep 2002
Location: Thousand Oaks, Ca., USA
Programs: AA Lifetime Plat; Bonvoy Titanium Lifetime Elite;Hyatt Globalist; HHonors Diamond; United Silver
Posts: 8,315
For those that have always gotten Ocean suite, was this a long stay (7 days)?
I'll be there in November and was thinking of asking for guaranteed Ocean view suite by paying cash on top of TSU?
Thanks!
I'll be there in November and was thinking of asking for guaranteed Ocean view suite by paying cash on top of TSU?
Thanks!
Jul 15, 2019, 11:29 am
#3322
FlyerTalk Evangelist
Join Date: Jul 2006
Location: Upper Sternistan
Posts: 10,041
Jul 15, 2019, 11:40 am
#3323
Join Date: Jul 2012
Location: Madison, WI
Programs: Hyatt Globalist
Posts: 973
same. 4 times confirmed in pool suite. always ended up in an ocean suite. i'm fine if i end up in a pool suite - at least once to try it.
it was no favor BEFORE. all globalists (which I assume you are as you mention TSU) can book full points awards on credit with the only requirement that you have the points in account 7 days prior to stay. used this perk a bunch.
it was no favor BEFORE. all globalists (which I assume you are as you mention TSU) can book full points awards on credit with the only requirement that you have the points in account 7 days prior to stay. used this perk a bunch.
I've also actually read the T&C a number of times (though not start to finish, so it's likely I missed something). Is there any details you can point to that shows it's a benefit? I'm just surprised that I've been pretty active with Hyatt, FT, bloggers, etc and never heard about this.
Jul 16, 2019, 6:30 pm
#3324
Join Date: Jun 2013
Posts: 2,363
Just an update, my concierge got back to me and said that they don't have any Andaz suites available till Sept 2020!!! This property plays games for sure because they require a 10 night minimum stay for awards then don't make andaz suites available for 10 nights..
Jul 16, 2019, 6:41 pm
#3325
Join Date: Feb 2000
Posts: 6,546
those are indeed serious games. i blame WOH program design mostly for providing insufficient revenue to the hotel for a redeemed TSU.
this goes in waves. some blogger will rip into the hotel at some point and you’ll see this loosen up a bit.
this goes in waves. some blogger will rip into the hotel at some point and you’ll see this loosen up a bit.
Jul 16, 2019, 10:35 pm
#3326
Join Date: Sep 2002
Location: Thousand Oaks, Ca., USA
Programs: AA Lifetime Plat; Bonvoy Titanium Lifetime Elite;Hyatt Globalist; HHonors Diamond; United Silver
Posts: 8,315
I see Andaz Suite available in November. Are you referring to suite and award nights on points at the same time?
Jul 17, 2019, 8:00 am
#3328
FlyerTalk Evangelist
Join Date: Jul 2006
Location: Upper Sternistan
Posts: 10,041
I admit that I haven't tested comprehensively, but this does appear to be correct, at least the 10 nights part.
In theory, you could find a stretch you want with suite availability, book ten nights around it on points, shorten the reservation to what you want, then apply the TSU.
But, this is truly getting ridiculous. And the prices here are also increasing rapidly.
Of course, many of us really like this place, so it's hard to argue with the rules of supply and demand.
In theory, you could find a stretch you want with suite availability, book ten nights around it on points, shorten the reservation to what you want, then apply the TSU.
But, this is truly getting ridiculous. And the prices here are also increasing rapidly.
Of course, many of us really like this place, so it's hard to argue with the rules of supply and demand.
Jul 17, 2019, 8:32 am
#3329
Join Date: May 2007
Location: WAS
Programs: UA 1K, AA EXP, WN A+, Hyatt Glob, Marriott Amb, Hertz PC
Posts: 1,126
As much as I love the Andaz Maui, I think they're stretching too far with the continued games. I love the service and facilities.
The rooms are getting dated and are very bland. The furniture is uncomfortable. I've stayed 6 or 7 times on a mix of cash and full points, and each time have received a worse room (had a dumpster view last time). The Marriott next door is pretty nice after the refresh and quite a bit cheaper.
The rooms are getting dated and are very bland. The furniture is uncomfortable. I've stayed 6 or 7 times on a mix of cash and full points, and each time have received a worse room (had a dumpster view last time). The Marriott next door is pretty nice after the refresh and quite a bit cheaper.
Jul 17, 2019, 10:02 am
#3330
Join Date: Jul 2012
Location: Madison, WI
Programs: Hyatt Globalist
Posts: 973
I admit that I haven't tested comprehensively, but this does appear to be correct, at least the 10 nights part.
In theory, you could find a stretch you want with suite availability, book ten nights around it on points, shorten the reservation to what you want, then apply the TSU.
But, this is truly getting ridiculous. And the prices here are also increasing rapidly.
Of course, many of us really like this place, so it's hard to argue with the rules of supply and demand.
In theory, you could find a stretch you want with suite availability, book ten nights around it on points, shorten the reservation to what you want, then apply the TSU.
But, this is truly getting ridiculous. And the prices here are also increasing rapidly.
Of course, many of us really like this place, so it's hard to argue with the rules of supply and demand.