Hyatt Regency Mexico City REVIEW - MASTER THREAD
Oct 18, 2017, 6:32 pm
#46
Join Date: Aug 2007
Location: San Francisco
Posts: 1,039
Booked a suite 5 months ago for 4 nights in February for a trip with the wife and our two young kids (< 6 months, 3 year old) in February.
To anyone who has traveled to this property recently, did the surrounding area sustain much earthquake damage? Just trying to figure out whether we should cancel the trip or not.
To anyone who has traveled to this property recently, did the surrounding area sustain much earthquake damage? Just trying to figure out whether we should cancel the trip or not.
Please still go and enjoy the hotel! I stayed there in April 2016 and it was quite nice.
Oct 22, 2017, 11:14 am
#47
Join Date: Nov 2011
Location: SFO
Programs: Hyatt: Diamond, HHonors: Diamond, SPG: Gold
Posts: 193
I don't believe Polanco sustained much damage during the earthquake. Looks like it was mostly in Condesa and La Roma, which is terrible because those are two of the best areas in town. I wouldn't cancel your trip - Mexico City is incredible and now more than ever they need tourism.
Please still go and enjoy the hotel! I stayed there in April 2016 and it was quite nice.
Please still go and enjoy the hotel! I stayed there in April 2016 and it was quite nice.
Jan 9, 2018, 9:11 am
#49
Join Date: Mar 2011
Location: MFR
Programs: UA 1K 1.9MM, Hilton Gold, Marriott Gold
Posts: 2,885
They don't charge, but you have to wait for them to serve you and it was not always easy to find someone (they were often hiding in the kitchen).
Feb 4, 2018, 4:07 pm
#50
Join Date: Nov 2011
Location: SFO
Programs: Hyatt: Diamond, HHonors: Diamond, SPG: Gold
Posts: 193
Awesome family hotel
Just got back from a 5 night trip I booked with points as an Explorist with my wife and two kids and was really, really impressed by the hotel. While the Hyatt Regency seems to primarily cater to business travelers, it was perfect for our family of 4! Since we were traveling for my daughter's birthday (she hit 3 while there) I emailed the hotel's GM to see if the hotel could do anything special for her - and boy did they deliver.
PROS
- We were upgraded from the standard suite to the Business Executive Suite on the top floor, which was amazing since it was basically 3BR/1.5 Baths, which was useful with two small children.
- The staff really shone at this property. When we arrived they had gifts (pushies) for the kids and had even baked a dozen shortbread cookies covered with sprinkles, her favorite. The morning of her birthday they brought in a trolly with a tres-leche cake topped with macaroons. Everyone was extremely friendly and wished her happy birthday - not sure how they knew, but given that I only ever saw 8+ other kids, that probably helped.
- Lounge was excellent. Not Asia-good, but still a decent spread and good snacks. Wish I could have taken advantage of the alcohol, but again... two small children.
- Location was awesome for children. A 5 minute walk to arguably the best playground in the city Polanco. Super close to the Zoo and tons of children's museums at the Chapultepec Park.
- Tons of good eats in the area. Not only Mexican home-cooking/hole in the wall type joints, but also high-end Mexican, and quite a few European chains. So good.
CONS
- Drainage in room was an issue
- Pool was more for lap swimmers, but that's to be expected as a business hotel.
My 3 year old raved about the trip and said she wants to go back when she's 4. This seriously could have been a Grand Hyatt.
PROS
- We were upgraded from the standard suite to the Business Executive Suite on the top floor, which was amazing since it was basically 3BR/1.5 Baths, which was useful with two small children.
- The staff really shone at this property. When we arrived they had gifts (pushies) for the kids and had even baked a dozen shortbread cookies covered with sprinkles, her favorite. The morning of her birthday they brought in a trolly with a tres-leche cake topped with macaroons. Everyone was extremely friendly and wished her happy birthday - not sure how they knew, but given that I only ever saw 8+ other kids, that probably helped.
- Lounge was excellent. Not Asia-good, but still a decent spread and good snacks. Wish I could have taken advantage of the alcohol, but again... two small children.
- Location was awesome for children. A 5 minute walk to arguably the best playground in the city Polanco. Super close to the Zoo and tons of children's museums at the Chapultepec Park.
- Tons of good eats in the area. Not only Mexican home-cooking/hole in the wall type joints, but also high-end Mexican, and quite a few European chains. So good.
CONS
- Drainage in room was an issue
- Pool was more for lap swimmers, but that's to be expected as a business hotel.
My 3 year old raved about the trip and said she wants to go back when she's 4. This seriously could have been a Grand Hyatt.
Feb 26, 2018, 1:26 pm
#52
Join Date: Nov 2011
Location: SFO
Programs: Hyatt: Diamond, HHonors: Diamond, SPG: Gold
Posts: 193
Not anything noticeable, though we chalked up initial tiredness to jetlag/elevation changes. The pollution was less noticeable in parks, so it felt like it was more due to car emissions. It was a lot better than the smoke from the Bay Area fires (we live in SF).
Feb 26, 2018, 9:56 pm
#53
FlyerTalk Evangelist
Join Date: Dec 2002
Location: Danville, CA, USA;
Programs: UA 1MM, WN CP, Marriott LT Plat, Hilton Gold, IC Plat
Posts: 15,722
Concur 100%. On several visits last year I did not even notice the elevation or the pollution. The latter is much worse in Beijing. And yes, the SF area fires were far worse than any pollution I've encountered including Riverside in the 80s.
Apr 29, 2018, 2:05 pm
#54
Join Date: Mar 2013
Posts: 299
Any recent stays, in particular, via the Visa Signature Hotels rate? Booked the Park View King and am curious what the upgrade, if any, would fall into. Am only a Discoverist. Also would like to know what the breakfast looks like. Thanks!
Apr 29, 2018, 7:49 pm
#55
Join Date: Aug 2009
Location: SFO
Programs: Hyatt Globalist, Marriott Platinum (LTG), Hilton Gold, United 1K, AA EXP, AS MVP 75K
Posts: 208
Heading there in July so I’d also be interested in any recent stays. Do globalists have the option of free breakfast in the restaurant or is it just in the lounge? How is the lounge?
Apr 30, 2018, 10:31 pm
#57
Join Date: Jun 2013
Posts: 2,363
May 2, 2018, 10:15 pm
#58
Join Date: Dec 2011
Programs: WOOD PLAT, HYATT GLOB, SOUTH A-LIST+, UNITED SILVER
Posts: 167
I am staying here right now and it is breakfast in the lounge only. I pushed for the restaurant as option too and they were firm on the lounge as the only option.
Received a standard regency king suite with a great view of the park. It is no Park Hyatt but good so far.
Received a standard regency king suite with a great view of the park. It is no Park Hyatt but good so far.
May 3, 2018, 9:27 am
#59
Join Date: Mar 2013
Posts: 299
I am staying here right now and it is breakfast in the lounge only. I pushed for the restaurant as option too and they were firm on the lounge as the only option.
Received a standard regency king suite with a great view of the park. It is no Park Hyatt but good so far.
Thanks for the report.
May 4, 2018, 12:24 pm
#60
Join Date: Aug 2002
Location: Houston,Texas,USA
Programs: Starwood Gold, HH Diamond,Hyatt Diamond
Posts: 962
Lounge breakfast was very adequate, and evening offerings were plentiful , and could be substituted fir dinner. The lounge has bartenders that make your drinks and I believe they were free.
The cincierges in the entry to the lounge were top notch and very helpful with directions and dinner reservations
i usef a TSU for a suite and was further complimentary upgraded
