JIMCHI

I was curious also so I tried to reserve a table. OpenTable show first available June 1st. Sol I guess the answer to your question is "No".

jmd001

Stayed there on Feb 20-23 in Unit 423 (suite with balcony and nice view). There was NO onsite dining.

Also, gym and hot tubs closed.

Housekeeping on request only.. Was given a number to text to if any housekeeping was needed. Did so twice, and they were VERY prompt.

Could use pool, but did not.

kpott

Does anyone have a contact email for the property? I tried an old email format for the new (as of last summer) GM Ryan Rance but it bounced.

After reading OMAAT review of the property (https://onemileatatime.com/hyatt-carmel-highlands-review/)I am not going unless I can be sure to have a suite with kitchen (since no food service is open).

JIMCHI

As of last August, my Hyatt Concierge gave me the e-mail address for Rance Ryan (yes, his first name is Rance and Ryan is last) as [email protected] I e-mailed him and never got a response. Then a few days before our arrival I got an automated e-mail from front office manager (who is no longer there) welcoming us and asking if anything we need. I responded asking to be placed in a specific part of the hotel -not a specific room but somewhere in a range of room numbers I gave him. No response.

We got there and were assigned a room nowhere near the rooms I had requested and instead we got a room with a crummy ocean view. I'm a Hyatt Lifetime Globalist and we have stayed at this property at least once a year for about the last 20 years, never on a free stay. We are going back again this August. I will ask My Hyatt Concierge to make contact with the property and make sure they do their best to put us in the area of the property that we prefer. If that doesn't work, this will be our last stay there. There is an equally nice- and perhaps a bit nicer- hotel right next door that we will try.

Colin

it’s an awesome trip if planned smartly with a cheap ~$200/n rate and a confirmed TSU to townhome. people booking the cheapest room and then being upset that they get the cheapest room are the exact kind of customer the hotel and Hyatt can do without.

Kacee

These are the kind of mean spirited posts FT can do without.

tigerwong

I have stayed at the Highlands many many times. The resort is currently a shell of what most regular guests are familiar with. I had a $250 weekend stay over the summer and did not enjoy my time. I followed up with a cheaper stay at the Hyatt Regency and a pricier full service stay at Carmel Valley Ranch later in the year. At this stage I would opt for either of those two hotels over the Highlands Inn (a place we typically really enjoy).

retirementdreams

Its really sad...I had several incredible stays here a few years ago...including amazing customer service.

JIMCHI

I hope you weren't responding to my post right above. I certainly pay a LOT more than that. And if my using a Hyatt benefit I have earned ever makes me an undesirable customer, I will move my loyalty.

italdesign

Would appreciate some Carmel restaurant recs from frequent visitors. Last few times I opted for food in Monterey and Seaside (good food without the atmosphere).

I thought I had read some recommendations for Flaherty's, but now I don't see them in this thread. I see a couple of recs for Anton and Michel, which we will look for.

Tree House seems interesting.

SanDiego1K

Great dining in Monterey/Carmel

jmd001

During our Feb 2021 stay, we got takeout from Rio Grill and dined outside at Grasings (in Carmel), Nepenthe (~35-40 min south on Hwy 1; food was good, but you are mostly paying for the view), and Tarpy's Roadshouse (near MRY airport). We recommend them all.

Another place we have been to in the past and really liked was Dametra Cafe in Carmel; some very good friends were there in Feb and continue to rave about it.

For a "view restaurant" that is a bit closer than Nepenthe (~15 min), try the Rocky Point Restaurant. But have not been there in a while, and not sure it has re-opened yet.


Bon appetit!

italdesign

Never been inside but the entrance has one of my fav views of the coast! Thx for all the recs

macmedic

Saw this in the Pine Cone at breakfast today.

gaobest

Staying here now. It’s great! Nice hot tubs. Amazing food as usual.
favorite restaurants:
from scratch
lugano Swiss bistro
tarpy’s roadhouse
edgars at Quail lodge

Note that this is residence club and not hotel. Hotel balconies are a bit different.

everytime we stay here, we wish that we could stay longer. We always will return here.