Nov 15, 2014, 12:16 am
Last edit by: opus2002
Airport Transportation
The following thread and its wiki provide all the information one needs to know about taking a taxi from Suvarnabhumi Airport: Catching a Taxi at BKK and general Thailand taxi discussion [SEE WIKI FIRST] The wiki discusses the breakdown of taxi fares from the airport to central Bangkok where Grand Hyatt Erawan is located, and addresses the possibility of being slightly overcharged by a taxi driver.
Alternatively, Grand Hyatt Erawan offers airport transfers in its own fleet of silver Mercedes-Benz S-Class and E-class sedans. The prices of these service are S-Class THB 3,300 (net) per one way transfer (per post 1976) and E-Class THB 2,500 (per post 1975) to or from Suvarnabhumi Airport. Guests using this service will be greeted by a representative at the airport, assisted with their luggage, and escorted to the waiting car.
For an additional charge, the hotel can also arrange "Fast Track" (VIP lane) immigration clearance, as well as the option of being met at one's arrival gate by a buggy and escorted through Fast Track immigration. This service is available for THB 1,600+ 7% vat per person, or THB 2,400+ 7% vat per person to include Golf Cart and porter services.
AOT (and perhaps other companies) also provide transfers from and to the airport. Various vehicle types are available at different price points: Camry (THB 1,200 one way), Mercedes E-Class (THB 2,400 one way).
I always use http://www.limousine.in.th for my car needs in BKK incl airport transfers. 1050 THB from BKK to the city, 900 THB city to BKK (incl tolls).
UBER no longer operates in Thailand. Instead, use GRAB. Similar to UBER, prices will vary. On my trip, I was able to get a GRAB for 364 THB from BKK.
Taxi should run between 400-500 THB. If going from the hotel to BKK, the hotel will quote 500 THB. I had to wait for a few taxi's as the first two didn't want to do unless I paid 750 THB.
Grand Club lounge hours
The following thread and its wiki provide all the information one needs to know about taking a taxi from Suvarnabhumi Airport: Catching a Taxi at BKK and general Thailand taxi discussion [SEE WIKI FIRST] The wiki discusses the breakdown of taxi fares from the airport to central Bangkok where Grand Hyatt Erawan is located, and addresses the possibility of being slightly overcharged by a taxi driver.
Alternatively, Grand Hyatt Erawan offers airport transfers in its own fleet of silver Mercedes-Benz S-Class and E-class sedans. The prices of these service are S-Class THB 3,300 (net) per one way transfer (per post 1976) and E-Class THB 2,500 (per post 1975) to or from Suvarnabhumi Airport. Guests using this service will be greeted by a representative at the airport, assisted with their luggage, and escorted to the waiting car.
For an additional charge, the hotel can also arrange "Fast Track" (VIP lane) immigration clearance, as well as the option of being met at one's arrival gate by a buggy and escorted through Fast Track immigration. This service is available for THB 1,600+ 7% vat per person, or THB 2,400+ 7% vat per person to include Golf Cart and porter services.
AOT (and perhaps other companies) also provide transfers from and to the airport. Various vehicle types are available at different price points: Camry (THB 1,200 one way), Mercedes E-Class (THB 2,400 one way).
I always use http://www.limousine.in.th for my car needs in BKK incl airport transfers. 1050 THB from BKK to the city, 900 THB city to BKK (incl tolls).
UBER no longer operates in Thailand. Instead, use GRAB. Similar to UBER, prices will vary. On my trip, I was able to get a GRAB for 364 THB from BKK.
Taxi should run between 400-500 THB. If going from the hotel to BKK, the hotel will quote 500 THB. I had to wait for a few taxi's as the first two didn't want to do unless I paid 750 THB.
Grand Club lounge hours
- Open: Daily 6:30am-11:00pm
- Breakfast: Monday-Friday 6:30am-10:30am; Saturday-Sunday 6:30am-11:00am
- Happy hour: Daily 5:30pm-7:30pm
- Information as of 11-Apr-2019
- "The Dining Room" (lobby restaurant) breakfast buffet
- Hours: Daily 6:00am-10:30am
- Available for guests on relevant rates and for Globalists
- Information as of 11-Apr-2019
Grand Hyatt Bangkok (Erawan) REVIEW - MASTER THREAD
Jun 23, 2019, 4:58 pm
#1561
Join Date: Jun 2008
Location: US
Programs: AA EXP 1MM, Starwood Gold, Hyatt Diamond
Posts: 1,020
I've done both this hotel and the PH in BKK when it first opened. The PH seemed "cooler" and had the nice rooftop bar but wasn't that impressive. The GH club lounge and breakfast were both better. I'm going to try out the HR next time since it's new and as well as the 137 pillars since you can use points and its got that awesome pool.
Jul 7, 2019, 7:58 am
#1562
Join Date: Jun 2013
Posts: 2,363
Staying here in late Sept to take advantage of the cheap airfares, any items to note as a globalist?
Chances for a spa cottage upgrade? Should I apply a tsu to help my chances?
Is train or grab the best way to this hotel?
How is the gym here, is it on par with GH Jakarta?
Chances for a spa cottage upgrade? Should I apply a tsu to help my chances?
Is train or grab the best way to this hotel?
How is the gym here, is it on par with GH Jakarta?
Jul 9, 2019, 7:57 pm
#1563
Join Date: Sep 2016
Programs: WOH - Globalist, HHonors - Gold, Marriott - Gold
Posts: 244
Staying here in late Sept to take advantage of the cheap airfares, any items to note as a globalist?
Chances for a spa cottage upgrade? Should I apply a tsu to help my chances?
Is train or grab the best way to this hotel?
How is the gym here, is it on par with GH Jakarta?
Chances for a spa cottage upgrade? Should I apply a tsu to help my chances?
Is train or grab the best way to this hotel?
How is the gym here, is it on par with GH Jakarta?
Jul 9, 2019, 9:30 pm
#1565
Join Date: Sep 2016
Programs: WOH - Globalist, HHonors - Gold, Marriott - Gold
Posts: 244
Nope, didn't have to do anything - was just given a welcome letter saying that as a Prive booking we were upgraded to the Spa Cottage. I didn't even realize how big of an upgrade this was until we walked into the suite. Probably the best upgrade I've received from any Hyatt. Aromatherapy toiletries in the cottage are to die for, and the rest of it is not too shabby. Interestingly enough, even though the room description on Hyatt.com says in-room breakfast and minibar are included, we were told no in-room breakfast and there is no minibar.
Jul 9, 2019, 10:42 pm
#1566
FlyerTalk Evangelist
Join Date: Mar 2013
Location: Parts Unknown
Posts: 10,053
Nope, didn't have to do anything - was just given a welcome letter saying that as a Prive booking we were upgraded to the Spa Cottage. I didn't even realize how big of an upgrade this was until we walked into the suite. Probably the best upgrade I've received from any Hyatt. Aromatherapy toiletries in the cottage are to die for, and the rest of it is not too shabby. Interestingly enough, even though the room description on Hyatt.com says in-room breakfast and minibar are included, we were told no in-room breakfast and there is no minibar.
Jul 10, 2019, 1:30 am
#1567
Join Date: Sep 2016
Programs: WOH - Globalist, HHonors - Gold, Marriott - Gold
Posts: 244
Jul 10, 2019, 5:12 am
#1568
FlyerTalk Evangelist
Join Date: Apr 2008
Location: LGA/JFK/EWR
Programs: UA 1K1.75MM, Hyatt Globalist, abandoned Marriott LTT (RIP SPG), Hertz PC
Posts: 21,169
Jul 10, 2019, 1:19 pm
#1570
FlyerTalk Evangelist
Join Date: Oct 2014
Posts: 10,904
I've stayed twice, both in Privé. The first time I also applied a TSU. That time I was put in a suite one level above their standard suite (80 sq m). The next time, no TSU, and they did not proactively put me in suite. I saw that there was one available so I asked about it and they said that it was because it was a smoking room and my preference is non-smoking (which is a guaranteed preference for any guest -- they will never put you in a smoking room if you select non-smoking). I told them that I didn't care and they put me in the suite. That was a standard suite (70 sq m). I also upgraded my smoking preference to be "no preference" in my profile.
My stays were 5 and 4 nights respectively and the hotel seemed quite full both times.
The regular suites are true one-bedroom suites and are quite nice (though of course I'm sure that the cottage is much nicer)
Jul 10, 2019, 3:22 pm
#1571
Join Date: Sep 2016
Programs: WOH - Globalist, HHonors - Gold, Marriott - Gold
Posts: 244
As an alternative - I wonder if you can confirm a Spa Cottage upgrade by using a premium suite 9000 points upgrade? You would have to pay rack rate for the basic room, but this may be a way to guarantee you get it. There are only 6 of these suites at the property, so if they are busy, this may be the only way, if they are even offered for premium upgrades.
I wish I knew what made us so special that they just gave it to us!
I wish I knew what made us so special that they just gave it to us!
Jul 10, 2019, 7:56 pm
#1572
FlyerTalk Evangelist
Join Date: Oct 2014
Posts: 10,904
As an alternative - I wonder if you can confirm a Spa Cottage upgrade by using a premium suite 9000 points upgrade? You would have to pay rack rate for the basic room, but this may be a way to guarantee you get it. There are only 6 of these suites at the property, so if they are busy, this may be the only way, if they are even offered for premium upgrades.
I wish I knew what made us so special that they just gave it to us!
I wish I knew what made us so special that they just gave it to us!
Basically, some properties will simply not upgrade a globalist if no standard suite is available. This is within the rules of the program. Some may even try to upsell you to a higher end suite if it's available.
Other properties will try their best to upgrade globalists, including putting you in a higher end suite if it's available for the duration of your stay. This is going above and beyond, and it's appreciated.
Short stays definitely increase your chances of landing this upgrade (it's more likely to be free for the duration of your stay) if you are at a property that will do this. My two experiences were on one- and two- night stays.
Honestly I think that this is smart on the part of the hotel. It generates a lot of goodwill. The two properties that have done this for me are definitely ones that will remain my go-to properties in the area (and there are options for both). They have probably earned themselves 10s of thousands of dollars in future revenue from me (over several years of course), at the cost of a suite that would otherwise have gone unoccupied. The one that denied me an upgrade and then tried to upsell me (and rip me off in the process) is a property that I will never go back to.
Jul 10, 2019, 8:25 pm
#1573
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,455
Jul 11, 2019, 12:09 am
#1574
FlyerTalk Evangelist
Join Date: Mar 2013
Location: Parts Unknown
Posts: 10,053
They are just playing tetris and you got lucky. I've had similar experiences at two different Hyatts.
Basically, some properties will simply not upgrade a globalist if no standard suite is available. This is within the rules of the program. Some may even try to upsell you to a higher end suite if it's available.
Other properties will try their best to upgrade globalists, including putting you in a higher end suite if it's available for the duration of your stay. This is going above and beyond, and it's appreciated.
Short stays definitely increase your chances of landing this upgrade (it's more likely to be free for the duration of your stay) if you are at a property that will do this. My two experiences were on one- and two- night stays.
Honestly I think that this is smart on the part of the hotel. It generates a lot of goodwill. The two properties that have done this for me are definitely ones that will remain my go-to properties in the area (and there are options for both). They have probably earned themselves 10s of thousands of dollars in future revenue from me (over several years of course), at the cost of a suite that would otherwise have gone unoccupied. The one that denied me an upgrade and then tried to upsell me (and rip me off in the process) is a property that I will never go back to.
Basically, some properties will simply not upgrade a globalist if no standard suite is available. This is within the rules of the program. Some may even try to upsell you to a higher end suite if it's available.
Other properties will try their best to upgrade globalists, including putting you in a higher end suite if it's available for the duration of your stay. This is going above and beyond, and it's appreciated.
Short stays definitely increase your chances of landing this upgrade (it's more likely to be free for the duration of your stay) if you are at a property that will do this. My two experiences were on one- and two- night stays.
Honestly I think that this is smart on the part of the hotel. It generates a lot of goodwill. The two properties that have done this for me are definitely ones that will remain my go-to properties in the area (and there are options for both). They have probably earned themselves 10s of thousands of dollars in future revenue from me (over several years of course), at the cost of a suite that would otherwise have gone unoccupied. The one that denied me an upgrade and then tried to upsell me (and rip me off in the process) is a property that I will never go back to.
Jul 11, 2019, 1:05 am
#1575
Join Date: Aug 2012
Posts: 6,752
When checking in, I assume the FD will be dealing with me in good faith and have no qualms when suite upgrades aren't available. However, if I find out otherwise, then like VG, I'll never do business with that specific property again. I can't fathom how any hotel GM worth his/her salt could find it acceptable for a top tier guest having to ask the FD staff for any entitled benefit. Any property having issues with the tier benefits, should withdrawal from the Hyatt portfolio and market their establishment purely on the appeal for their top drawer service.
That I've read on here where in certain instances suite upgrades were granted only after asking and prodding is remarkable to me. I find this notion so distasteful that I'd rather not have the upgrade, especially in Asia where the concept of face is so important. Imagine, a hotel's top tier guest having to ask/beg the FD staff for an upgraded suite he's entitled to? I'd rather leave, spend my $$ elsewhere for the room of my choice, rather than start off a trip/stay with something this untoward and awkward.