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Park Hyatt Maldives REVIEW - MASTER THREAD

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Old May 30, 2013, 1:45 pm
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Best Weather
http://www.holiday-weather.com/maldives/

High season/low season
High season: December to April
Staying for free
30,000 Hyatt points per night (Cat 7)
This is a “Suite Award Ineligible Property" and a free upgrade is unlikely unless you are a Globalist and the resort has low occupancy.

Paid Upgrades For October 2021
Pool Villa: $200++
Deluxe Pool Villa: $400++ (with direct view of beach, just 3 villas)
Water Villa: $500++
Ocean Pool Villa: $700++ (with small 6ft x 6ft plunge pool)
Two Bedroom Pool Villa: $1,000++


These rates fluctuate depending on high/low season.

Globalist Benefits
  • Complimentary upgrade to Park Pool Villa subject to availability.
  • Late checkout at 1600 hrs.subject to availability.
  • Breakfast: Order two main dishes off the menu along with water, juice and coffee. You also have access to the buffet which consists of breads, sweets, cheeses, cold cuts, cereals etc.
  • Sundowner- 1 free cocktail (from a limited cocktail menu) & canapes, daily between 5pm and 7pm (August 2016)
  • Complimentary Management cocktails on Saturdays from 06:30 pm to 07:30 pm
  • 15% off cocktails and wine (by the glass)
Excursion and Diving Costs
January 2022: See https://www.flyertalk.com/forum/33815708-post4161.html
Also see https://www.experienceparkhyattmaldives.com/ under 'Experiences' and 'Diving'

Tip: Pre-book diving activities online before arrival for 10% discount (May not be applicable anymore).
Tip: Boat 2-tank day will have to be on day following Orientation Dive (required by law for all divers. Typically done the first full day at 10am; a short in-water abilities test followed by a tank dive on the house reef.)

Spa Menu and Costs

Free Stuff
Snorkle gear for duration of your stay (masks, snorkel & fins)
Use of glass-bottomed kayaks
Back-of-the-house tour
Yoga several days a week

Dining Menu and Costs
Menus (click on specific restaurant, packages under "The Dining Room"): https://www.experienceparkhyattmaldi...t-in-maldives/
Breakfast (current as of Jan. 2022): for those who do not have status/do not have breakfast included in their rate, the options are a la carte items at ~$12-$20 apiece, and juices at ~$6-$8. Or you can order the buffet for $40, which includes two a-la-carte items, the buffet, and drinks.

Transfers and Costs
Domestic flights are operated by Maldivian Air and waiting times may vary from a minimum of 1 hour to a maximum of 4 hours.
The shortest flight from Male Domestic terminal to Kooddoo Domestic Airport is ~55 minutes and the longest flight takes ~1 hour 45 minutes due to a ‘stop over’ in Kadhdhoo Domestic Airport.

A scenic and short speedboat journey of approximately 30-40 minutes (weather dependent) will follow as the final stretch of the journey to our island.
Any last minute name changes on domestic flight ticket are subject to a fee levied by the Maldivian Air. All such changes will be charged at the rate of USD 100 net per person.The exact flight timings are released two days before departure, but tend to be around these times:
  • Arrivals (Departure from MLE) : 10:30-11:00, 12:00, 13:40, 17:30hrs and last flight at 23:30
  • Departures (Departure from Kooddoo) : 0545hrs, 0800hrs, 1130hrs, 1530hrs and last departure at 1830hrs
Cost (Jan 2021): USD $520 round-trip/adult, $475/child, $175/infant - paid before you arrive via cc authorization form

Luggage restriction
Transfer prices include the baggage allowance of 32 kg per passenger (20 kg is the domestic airline allowance and 12 kg will be covered by The Resort as a courtesy service) and hand luggage of 5 kg per passenger. Excess baggage will be charged and is subject to space availability and terms and conditions of the Air Carrier.

Map of the resort
Best Villas
Water villas: Generally the higher number the better. #51 is the most private
How to save money during stay
Have late breakfast (breakfast is free for all guests except if you are redeeming points), skip lunch, and only pay for dinner
The Saturday free cocktail social (manager's reception) is at 6:30pm
Bring family?
This resort is not orientated for children. No kids club, pool is not suitable for young kids, and you will need to pay the transfers for each child, and plenty of PDA.
That said, some families have loved their experience here. http://travelsort.com/blog/park-hyat...hadahaa-review. If you bring children the Hyatt does provide sitting service for $20/hour.

Also note that the resort charges $250 per child age 3 and up per night (even if the child does not require an extra bed). Only kids 2 and under are free. http://travelsort.com/blog/park-hyat...a-bed-fee-ever
Wifi
As at January 2022, the resort's wifi speed is 10-12Mbps.
Tipping
The management views employees as each part of a team, with no one more important to the hotel's success. No one wants to order room service if the groundskeeper or housekeeper has not created an inviting place to enjoy it for instance. So employees share equally the 10% service charge added into everything, including the room charge. Tipping beyond that is not necessary, but at your discretion. Unlike the service charge which is shared with all employees on the entire property, if you choose to add additional gratuity to the bill for a meal or an activity, that money is shared amongst employees of the department responsible for that meal or service (e.g. additional gratuity on a dive center bill will be shared amongst those employees, while additional gratuity on a Dining Room bill will be shared amongst the food service employees). Employees are also allowed to keep cash tips that they receive directly. Employees are rewarded with trips and other gifts when their outstanding service is brought to management's attention. A great way to reward a good employee is by letter to management.
See this post which provides more details http://www.flyertalk.com/forum/22508516-post1525.html
Ipad App
There is an Ipad in each room that has an app with a lot of useful / interesting information. If you have an Ipad, you can search & download the app for: Park Hyatt Maldives Hadahaa. It doesn't work on an iPhone due to the page size. Some info may be out of date or missing, so check with the resort.
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Property Email
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Park Hyatt versus other Maldives resorts


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Park Hyatt Maldives REVIEW - MASTER THREAD

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Old Jul 28, 2011, 7:37 pm
  #61  
 
Join Date: Jul 2011
Programs: AA & DL / SPG & HGP
Posts: 1,723
No one does a 15' (that's 5m) dive, c'mon (unless maybe you're lobstering in FL). The point is, if at resort dive depth with no deco, if my tank will last 75 minutes, then it blows that the resort will limit me to 60 minutes. I dive all over the world, and in most locations (unless cattle car boat diving) you dive your tank (assuming no deco of course).

If it wasn't a captive dive shop situation, I would never dive with an op that has such a policy.

Still, I am very much looking forward to diving this location as mentioned it hasn't been frequently visited by the liveaboards and the resorts there are new(er).
canyonleo is offline  
Old Aug 2, 2011, 10:31 am
  #62  
 
Join Date: Aug 2005
Location: NYC
Programs: AA EXP, B6 Mosaic, UA Platinum, others
Posts: 1,270
I'm thinking of visiting this property with a GP redemption but noticed the very very harsh change/cancel policy: if you don't stay, they hit your credit card for the full rate for your stay (and refund your points). No changes permitted, nor early departures. It's a very unfriendly policy and it's made me a little wary of booking in advance. Do other resorts do this sort of thing, or is this unusual?
jmr50 is offline  
Old Aug 2, 2011, 3:20 pm
  #63  
 
Join Date: Sep 2009
Location: 1A
Programs: UA GS, NH Diamond, Hyatt Lifetime Globalist (formerly Courtesy Card sadly), Amanjunkie, CLEAR
Posts: 3,713
Originally Posted by jmr50
I'm thinking of visiting this property with a GP redemption but noticed the very very harsh change/cancel policy: if you don't stay, they hit your credit card for the full rate for your stay (and refund your points). No changes permitted, nor early departures. It's a very unfriendly policy and it's made me a little wary of booking in advance. Do other resorts do this sort of thing, or is this unusual?
I've stayed at plenty of boutique and luxury resort properties in exotic venues like the Maldives and found that 14 or 21 days advance notice is often required for any type of refund, even if partial. Within 2-3 weeks, it's usually either fully non refundable or some portion. Zero to two weeks out, generally you are giving up everything.

It is harsh for a Hyatt, but typical of other high end properties in exotic venues where it's difficult to find someone to utilize your cancelled reservation last minute.
ainternational is offline  
Old Aug 3, 2011, 8:22 pm
  #64  
 
Join Date: Aug 2005
Location: NYC
Programs: AA EXP, B6 Mosaic, UA Platinum, others
Posts: 1,270
Originally Posted by ainternational
I've stayed at plenty of boutique and luxury resort properties in exotic venues like the Maldives and found that 14 or 21 days advance notice is often required for any type of refund, even if partial. Within 2-3 weeks, it's usually either fully non refundable or some portion. Zero to two weeks out, generally you are giving up everything.

It is harsh for a Hyatt, but typical of other high end properties in exotic venues where it's difficult to find someone to utilize your cancelled reservation last minute.
Two or three weeks I could understand. I'm looking in mid-2012. Seems unreasonable.
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Old Aug 23, 2011, 11:18 pm
  #65  
Formerly known as fsa_ea
 
Join Date: Dec 2004
Location: Up in the Air
Programs: UA GS/1MM,AS 75k,NK GLD,AA 2MM,DL 2MM,LH FT,AY PLT,IC RA,FMT LT PLT,HYT GLB,HLT DIA,MRT GLD,HRTZ PC
Posts: 2,229
Originally Posted by w.sg
Getting in
We arrived at Male from SIN at around 1130am and was welcomed by an airport rep. who escorted us to the domestic terminal for our flight to Kaadedhdhoo (KDM). We were scheduled to depart at 1.30pm but the flight was delayed till 2.45pm. Resort guests have access the Moonimaa lounge which resort guests have access to. (light snacks, drinks, wifi). Flight time was an hour on a Maldivian Dash8-300 aircraft.

Upon Arrival at KDM, A resort staff greeted us and we were whisked into a waiting speedboat which was more like a luxury yacht. The ride took 75 minutes but we dreaded it as the waters were really rough.

The return transfer (domestic flight + speedboat) costs US$450 each before 10% tax. There are no other options to get to the resort and the domestic flight would cost US$400 alone if booked directly via Maldivian.

Seaplanes do not serve the Gaafu Alifu Atoll as there aren't many resorts in the area.
What about getting out? Is a 9:30 AM departure from MLE to DOH too early? Do you know what time the first boat departs PH in the morning and what time the first flight departs KDM in he morning?
The Mileage Millionaire is offline  
Old Aug 24, 2011, 7:08 am
  #66  
 
Join Date: Aug 2009
Location: RDU
Programs: A few
Posts: 5,499
Originally Posted by fsa_ea
What about getting out? Is a 9:30 AM departure from MLE to DOH too early? Do you know what time the first boat departs PH in the morning and what time the first flight departs KDM in he morning?
You can check the schedules from KDM-MLE at http://www.maldivian.aero/. The hotel is likely going to want you to leave the island 2 hours prior to departure from KDM (1 hour for transfer, 1 hour cushion - which you need, when we went the boat broke down and they had to send another one to find us and we only just made our flight at KDM). I am assuming you will need to arrive in MLE at least an hour ahead of time too. So you need something arriving MLE <= 8:30am. Seems there is a 6:15am departure from KDM. My advice would be to go up to MLE the night before and stay somewhere cheaper
ma91pmh is offline  
Old Aug 24, 2011, 7:12 am
  #67  
 
Join Date: Aug 2009
Location: RDU
Programs: A few
Posts: 5,499
I noticed a couple of weeks ago the hotel and/or Tripadvisor removed all reviews (including mine) pertaining to the property when it was Allila Villas.

I also noted from one of the reviews that Hyatt have stopped using the water desalination plant on-site and instead are importing bottled water from Norway To us it was a real difference that this place was making the effort to utilise natural resources and not clutterring the environment, but seems that is of no consequence to Hyatt. We particularly noticed when we went to an uninhabited island and saw literally hundreds of washed up used water bottles. Very sad indeed

We have also kept in touch with staff at the dive center and most of the guys we dove with have left and tell us that morale is low among staff.

Personally, this is looking like a place to avoid until Hyatt realise work out how to run a resort like this properly.
ma91pmh is offline  
Old Aug 24, 2011, 10:00 am
  #68  
 
Join Date: Jul 2011
Programs: AA & DL / SPG & HGP
Posts: 1,723
Originally Posted by ma91pmh
Personally, this is looking like a place to avoid until Hyatt realise work out how to run a resort like this properly.
I hope not...
I'll be burning through like 10 years worth of saving GP points for my once-in-a-lifetime (ok, for FTers it's more like once in every few years ) Oct/Nov Asia trip centered around The Maldives (because Hyatt has a property here).

Not that FTers place a lot of credibility on TA reviews, but from both this thread and specific detail nuggets within some of the TA reviews I have a lot of anxiety about staying here, and I'll be really upset if it's not a PH experience.

Yes, I'll provide a well detailed review with plenty of photo documentation. If by October Hyatt hasn't brought it up to PH qualify (they only took over in April, so I'm still hoping much of the problems are attributed to transition, and the GM posting personal replies to TA reviews is a nice sign), it will be detailed here.
canyonleo is offline  
Old Aug 24, 2011, 10:54 am
  #69  
 
Join Date: Aug 2009
Location: RDU
Programs: A few
Posts: 5,499
Originally Posted by canyonleo
Yes, I'll provide a well detailed review with plenty of photo documentation. If by October Hyatt hasn't brought it up to PH qualify (they only took over in April, so I'm still hoping much of the problems are attributed to transition, and the GM posting personal replies to TA reviews is a nice sign), it will be detailed here.
I hope so for your sake. But I can tell you many of the dive staff are leaving in September so will be replaced by people new to the property. Not sure if that is reflective of other departments. I have defended this place on here, but given what I am hearing, I am holding off on returning. Our next trip to Maldives is planned for next April and we are going to go to the Conrad instead
ma91pmh is offline  
Old Aug 24, 2011, 12:58 pm
  #70  
 
Join Date: Jul 2011
Programs: AA & DL / SPG & HGP
Posts: 1,723
Well, the dive op was the one thing I already had lower (lower, not low) expectations for... but it's captive so not much choice.
canyonleo is offline  
Old Aug 24, 2011, 1:36 pm
  #71  
 
Join Date: Aug 2009
Location: RDU
Programs: A few
Posts: 5,499
Originally Posted by canyonleo
Well, the dive op was the one thing I already had lower (lower, not low) expectations for... but it's captive so not much choice.
the dive operation was for us out of this world and by far the best part of our stay. phemeonal staff, great facilities and of course some of the best diving in the world
ma91pmh is offline  
Old Aug 24, 2011, 1:47 pm
  #72  
 
Join Date: Jul 2011
Programs: AA & DL / SPG & HGP
Posts: 1,723
Originally Posted by ma91pmh
the dive operation was for us out of this world and by far the best part of our stay. phemeonal staff, great facilities and of course some of the best diving in the world
well, the diving will still be out of this world, the key item of question (for me) is will the new staff find the good/"secret" spots (possibly not knowing the area as well). also, the op's own rules of not allowing diving your tank had me considering it not all that.
canyonleo is offline  
Old Aug 24, 2011, 2:03 pm
  #73  
 
Join Date: Aug 2009
Location: RDU
Programs: A few
Posts: 5,499
Originally Posted by canyonleo
well, the diving will still be out of this world, the key item of question (for me) is will the new staff find the good/"secret" spots (possibly not knowing the area as well). also, the op's own rules of not allowing diving your tank had me considering it not all that.
yes I remember us debating this, and I think I had misunderstood you. Actually the guy who was running the show while we were there (local guy going by assumed name "Tom") allowed us to "dive our tank". I came up from more than one dive with just 15-20 bars left. They were < 1 hour but we were going pretty deep. Personally I don't see the fun in doing 75 minutes+ at shallower depths. I'm usually ready for a break at 45-55 minutes. If Tom were still there, I don't think he'd have a care about you going over 60 minutes as long as he could see that you knew what you're doing

Last edited by ma91pmh; Aug 24, 2011 at 2:19 pm Reason: corrected what i had meant to say
ma91pmh is offline  
Old Aug 24, 2011, 2:21 pm
  #74  
 
Join Date: Jul 2011
Programs: AA & DL / SPG & HGP
Posts: 1,723
ma91pmh, you seem to know the property, any chance you have any of your fav dive spots documented and can provide some tips in case the op isn't yet on to where the best spots are? ...especially if you saw any manta cleaning stations or a good spot for the more interesting shark species (or a whale shark of course!).
canyonleo is offline  
Old Aug 24, 2011, 2:28 pm
  #75  
 
Join Date: Aug 2009
Location: RDU
Programs: A few
Posts: 5,499
actually no manta cleaning stations or whale sharks while we were there. what was nice about the diving was the quality and diversity of the coral, which in turn attracted many fish. The coral is abundant, undamaged, varied, colorful and amzing. for whale sharks and mantas you are almost certainly better placed going to the conrad or other properties in south ari atoll. we did see some eagle rays and an abundance of reef sharks (often seen when snorkelling on the house reef)

my favorite dive was the channel between Nilandhoo and Dhaandoo, about a 30 minute boat ride from the resort. These are two populated islands but the channel between them has a reef either side with a perfect current to carry you along at an easy pace at the bottom which was around 30-35m. We saw an abundance of turtles and sharks along the reef edges and an elusive leaf-fish at the bottom. Visibility was as far as my eyes could see.
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