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Park Hyatt Maldives REVIEW - MASTER THREAD

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Old May 30, 2013, 1:45 pm
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Best Weather
http://www.holiday-weather.com/maldives/

High season/low season
High season: December to April
Staying for free
30,000 Hyatt points per night (Cat 7)
This is a “Suite Award Ineligible Property" and a free upgrade is unlikely unless you are a Globalist and the resort has low occupancy.

Paid Upgrades For October 2021
Pool Villa: $200++
Deluxe Pool Villa: $400++ (with direct view of beach, just 3 villas)
Water Villa: $500++
Ocean Pool Villa: $700++ (with small 6ft x 6ft plunge pool)
Two Bedroom Pool Villa: $1,000++


These rates fluctuate depending on high/low season.

Globalist Benefits
  • Complimentary upgrade to Park Pool Villa subject to availability.
  • Late checkout at 1600 hrs.subject to availability.
  • Breakfast: Order two main dishes off the menu along with water, juice and coffee. You also have access to the buffet which consists of breads, sweets, cheeses, cold cuts, cereals etc.
  • Sundowner- 1 free cocktail (from a limited cocktail menu) & canapes, daily between 5pm and 7pm (August 2016)
  • Complimentary Management cocktails on Saturdays from 06:30 pm to 07:30 pm
  • 15% off cocktails and wine (by the glass)
Excursion and Diving Costs
January 2022: See https://www.flyertalk.com/forum/33815708-post4161.html
Also see https://www.experienceparkhyattmaldives.com/ under 'Experiences' and 'Diving'

Tip: Pre-book diving activities online before arrival for 10% discount (May not be applicable anymore).
Tip: Boat 2-tank day will have to be on day following Orientation Dive (required by law for all divers. Typically done the first full day at 10am; a short in-water abilities test followed by a tank dive on the house reef.)

Spa Menu and Costs

Free Stuff
Snorkle gear for duration of your stay (masks, snorkel & fins)
Use of glass-bottomed kayaks
Back-of-the-house tour
Yoga several days a week

Dining Menu and Costs
Menus (click on specific restaurant, packages under "The Dining Room"): https://www.experienceparkhyattmaldi...t-in-maldives/
Breakfast (current as of Jan. 2022): for those who do not have status/do not have breakfast included in their rate, the options are a la carte items at ~$12-$20 apiece, and juices at ~$6-$8. Or you can order the buffet for $40, which includes two a-la-carte items, the buffet, and drinks.

Transfers and Costs
Domestic flights are operated by Maldivian Air and waiting times may vary from a minimum of 1 hour to a maximum of 4 hours.
The shortest flight from Male Domestic terminal to Kooddoo Domestic Airport is ~55 minutes and the longest flight takes ~1 hour 45 minutes due to a ‘stop over’ in Kadhdhoo Domestic Airport.

A scenic and short speedboat journey of approximately 30-40 minutes (weather dependent) will follow as the final stretch of the journey to our island.
Any last minute name changes on domestic flight ticket are subject to a fee levied by the Maldivian Air. All such changes will be charged at the rate of USD 100 net per person.The exact flight timings are released two days before departure, but tend to be around these times:
  • Arrivals (Departure from MLE) : 10:30-11:00, 12:00, 13:40, 17:30hrs and last flight at 23:30
  • Departures (Departure from Kooddoo) : 0545hrs, 0800hrs, 1130hrs, 1530hrs and last departure at 1830hrs
Cost (Jan 2021): USD $520 round-trip/adult, $475/child, $175/infant - paid before you arrive via cc authorization form

Luggage restriction
Transfer prices include the baggage allowance of 32 kg per passenger (20 kg is the domestic airline allowance and 12 kg will be covered by The Resort as a courtesy service) and hand luggage of 5 kg per passenger. Excess baggage will be charged and is subject to space availability and terms and conditions of the Air Carrier.

Map of the resort
Best Villas
Water villas: Generally the higher number the better. #51 is the most private
How to save money during stay
Have late breakfast (breakfast is free for all guests except if you are redeeming points), skip lunch, and only pay for dinner
The Saturday free cocktail social (manager's reception) is at 6:30pm
Bring family?
This resort is not orientated for children. No kids club, pool is not suitable for young kids, and you will need to pay the transfers for each child, and plenty of PDA.
That said, some families have loved their experience here. http://travelsort.com/blog/park-hyat...hadahaa-review. If you bring children the Hyatt does provide sitting service for $20/hour.

Also note that the resort charges $250 per child age 3 and up per night (even if the child does not require an extra bed). Only kids 2 and under are free. http://travelsort.com/blog/park-hyat...a-bed-fee-ever
Wifi
As at January 2022, the resort's wifi speed is 10-12Mbps.
Tipping
The management views employees as each part of a team, with no one more important to the hotel's success. No one wants to order room service if the groundskeeper or housekeeper has not created an inviting place to enjoy it for instance. So employees share equally the 10% service charge added into everything, including the room charge. Tipping beyond that is not necessary, but at your discretion. Unlike the service charge which is shared with all employees on the entire property, if you choose to add additional gratuity to the bill for a meal or an activity, that money is shared amongst employees of the department responsible for that meal or service (e.g. additional gratuity on a dive center bill will be shared amongst those employees, while additional gratuity on a Dining Room bill will be shared amongst the food service employees). Employees are also allowed to keep cash tips that they receive directly. Employees are rewarded with trips and other gifts when their outstanding service is brought to management's attention. A great way to reward a good employee is by letter to management.
See this post which provides more details http://www.flyertalk.com/forum/22508516-post1525.html
Ipad App
There is an Ipad in each room that has an app with a lot of useful / interesting information. If you have an Ipad, you can search & download the app for: Park Hyatt Maldives Hadahaa. It doesn't work on an iPhone due to the page size. Some info may be out of date or missing, so check with the resort.
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Property Email
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Park Hyatt versus other Maldives resorts


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Park Hyatt Maldives REVIEW - MASTER THREAD

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Old May 18, 2011, 1:44 pm
  #16  
 
Join Date: May 2009
Posts: 191
Originally Posted by w.sg
dive centre is still called blue journeys. not too sure about tom. I am rather inspired to learn to dive after this trip.

According to resort staff, Dhonis (a traditional boat) serve the nearby islands such as Kondey and Germanafushi. He uses it to return home on his off days, a 20-minute ride from the hotel for US$5 one way. However, the leisure concierge did not seem keen to have me booked on the Dhoni when i enquired about it. (they mentioned it does not exist). I was more keen to visit the islands the same way the locals did (and save US$250/pax)

I received a bottle of french sparkling wine valued at about US$13. 3 red apples each day except on the last day when we had some grapes instead.

Internet - Hotel has spotty wireless reception at common areas (Restaurants, Bars) and no wifi at the beach.

Every villa is equipped with a 4 port Planet Wireless G router that transmits an unencrypted signal without the usual authentication pages. This was useful as i was able to sign in from multiple wifi devices at the same time. However, internet was a tad slow. Speedtest to a server in Male was 0.2Mbps down, 0.7Mbps up. Youtube and other high bandwidth sites sites are blocked but you can get around it easily by connecting to a VPN. Internet is decent enough to make a skype call, light surfing and emails.

According to the GM, they are looking into ways to get better connectivity. I guess the island is located too far from any modern civilization.

The resort has an in-house water distillation facility for both still and sparkling water. Each villa gets 2 one liter glass bottles which are sterilized and reused. According to the description on the bottle, this helps the resort to save 100,000 plastic bottles each year.
Excellent.... Do you have more photos of the room?
Rubal is offline  
Old May 18, 2011, 2:59 pm
  #17  
 
Join Date: Aug 2009
Location: RDU
Programs: A few
Posts: 5,499
These are the pictures we took on our trip. Sorry not many room pictures

http://gallery.me.com/hallphilip#100078
ma91pmh is offline  
Old May 18, 2011, 3:35 pm
  #18  
Ambassador: World of Hyatt
 
Join Date: Mar 2002
Location: UK - the nearest airport is named after a motorway !
Posts: 4,235
oh bugger

thanks to w.sg and ma91pmh for the review and photos.

that's decided where the 10year anniversary is going to be next year, then... the 7 night passport award looks like it will keep the cost down (a bit - think we will be nearer ma91pmh with the excessive mojito consumption ).

Just need to snag BA CW availability...
Stewie Mac is online now  
Old May 18, 2011, 4:20 pm
  #19  
 
Join Date: Aug 2009
Location: RDU
Programs: A few
Posts: 5,499
Actually sadly we are having to cancel our planned trip next month... or rather I should use the word postpone. But we had snagged four seats in CW which may go back in the pool once I cancel (planned to go out june 21st back june 29th). If you like would be happy to post here when I cancel to see if they go back
ma91pmh is offline  
Old May 18, 2011, 4:47 pm
  #20  
 
Join Date: Jan 2008
Posts: 3,578
Awesome review. So waiting to go there when I have the points.
antonius66 is offline  
Old May 19, 2011, 8:31 am
  #21  
 
Join Date: Sep 2006
Location: All over
Programs: AA-LTP, HH-DIA, Marriott-LT+AMB, Hyatt-Globalist, Hertz-PC, UA-GS
Posts: 6,828
Great feedback and pics. Looking forward to heading there in Nov.
chanp is offline  
Old Jun 25, 2011, 6:02 pm
  #22  
 
Join Date: Mar 2008
Location: Hong Kong
Programs: CX DM, PC RA
Posts: 41
Worth being aware of the cancellation policy with a points booking

CANCELLATION POLICY: NON REFUNDABLE/NO CHANGES/PTS RETURNED GUEST WILL BE CHARGED
FRSI is offline  
Old Jun 25, 2011, 6:34 pm
  #23  
 
Join Date: May 2011
Programs: SPG Plat, Hyatt Dia, Hilton Gold, AA ExecPlat
Posts: 81
I am planning on staying there with my wife for 4 weeks with the 7night dinner points. I hope they fix the aircon by September
TheFlyingPapaya is offline  
Old Jul 8, 2011, 5:32 pm
  #24  
 
Join Date: Jan 2008
Posts: 3,578
Wish there was a way to do a passport escape for 7 nights with the 5 dinners/breakfast PLUS a suite upgrade combo on points. Strange I can do a suite for 33k a night and the passport escape for 210k (30k a night) and no way to do something like a suite passport escape for 38k a night or something.
antonius66 is offline  
Old Jul 8, 2011, 5:41 pm
  #25  
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Posts: 22,297
Originally Posted by antonius66
Wish there was a way to do a passport escape for 7 nights with the 5 dinners/breakfast PLUS a suite upgrade combo on points. Strange I can do a suite for 33k a night and the passport escape for 210k (30k a night) and no way to do something like a suite passport escape for 38k a night or something.
Every room is already a suite.

You can buy up with cash to confirm an upgrade in advance on a points stay.
gleff is offline  
Old Jul 11, 2011, 12:03 pm
  #26  
 
Join Date: Jun 2009
Location: Ho Chi Minh City, Vietnam
Programs: CX Diamond / Hyatt Courtesy C./ Hertz
Posts: 254
I just went to have a look at the reviews on trip advisors and some of them are awful, especially for a property that remote and that expensive.
Grichka is offline  
Old Jul 11, 2011, 12:30 pm
  #27  
 
Join Date: Aug 2009
Location: RDU
Programs: A few
Posts: 5,499
Originally Posted by Grichka
I just went to have a look at the reviews on trip advisors and some of them are awful, especially for a property that remote and that expensive.
Could be they are struggling with new management team... could be that old management team is having a dig at the new via fake Tripadvisor reviews
ma91pmh is offline  
Old Jul 11, 2011, 5:28 pm
  #28  
 
Join Date: Feb 2007
Posts: 754
Originally Posted by ma91pmh
Could be they are struggling with new management team... could be that old management team is having a dig at the new via fake Tripadvisor reviews
Seems like both types you describe, one targets new managers by name. Sounds like an insider.
tjbrooks is offline  
Old Jul 11, 2011, 5:52 pm
  #29  
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Originally Posted by ma91pmh
Could be they are struggling with new management team... could be that old management team is having a dig at the new via fake Tripadvisor reviews
Originally Posted by tjbrooks
Seems like both types you describe, one targets new managers by name. Sounds like an insider.
While TA reviews should be taken with a grain of salt, I've found that the more detailed they are (as is the case with both the negative and positive ones for the Hyatt) the more likely it is that they're sincere customer reviews. It's not that unusual to mention hotel personnel's names in TA reviews.

To the extent that the negative reviews are accurate (and keeping in mind that they're counterbalanced by positive ones), it could be that the new Hyatt management team is struggling with employees left over from the previous managers, and that those employees will be retrained or replaced over time. I found that the Hilton's Beach House Maldives property got several bad reviews before it was taken over from another company, but that service there improved with the Hilton management.

Last edited by Thunderroad; Jul 11, 2011 at 5:58 pm
Thunderroad is offline  
Old Jul 11, 2011, 10:54 pm
  #30  
 
Join Date: Jun 2009
Location: Ho Chi Minh City, Vietnam
Programs: CX Diamond / Hyatt Courtesy C./ Hertz
Posts: 254
Originally Posted by Thunderroad
While TA reviews should be taken with a grain of salt, I've found that the more detailed they are (as is the case with both the negative and positive ones for the Hyatt) the more likely it is that they're sincere customer reviews. It's not that unusual to mention hotel personnel's names in TA reviews.

To the extent that the negative reviews are accurate (and keeping in mind that they're counterbalanced by positive ones), it could be that the new Hyatt management team is struggling with employees left over from the previous managers, and that those employees will be retrained or replaced over time. I found that the Hilton's Beach House Maldives property got several bad reviews before it was taken over from another company, but that service there improved with the Hilton management.
Needless to say I'm a Hyatt fan but from the review I saw, I would have been very troubled and upset to spend such high amount of money to be faced with so-so service and facilities.
I know many nice places in Maldives and if paying 1000 dollar plus per night at a Park Hyatt, it simply has to be perfect.
The place right now seems to be very far from perfection and therefore I hope they will bring it to standart (Park Hyatt standards) asap.
Grichka is offline  


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