Sep 3, 2013, 8:25 am
Last edit by: muji
This version of the Hyatt card (with its 2 free nights offer) has been discontinued as of June 29, 2017.
There is a new version.
See this thread:
https://www.flyertalk.com/forum/hyat...ed-2018-a.html
__________________________________________________ ___________________________
What are the benefits of the card? When will I receive the sign up bonus?
Questions related to the (now expired) 2 Free Night card offer:
When do the signup bonus free-night awards for this card expire?
There is a new version.
See this thread:
https://www.flyertalk.com/forum/hyat...ed-2018-a.html
__________________________________________________ ___________________________
What are the benefits of the card?
- 3 points/dollar spent at Hyatt
- 2 points per dollar spent at restaurants, airfare, car rental
- 1 point for all other charges
- No foreign exchange fee
- Annually, on renewal, one free night at up to a category 4 hotel and is valid for 12 months
Typically a day or two after the close of the billing cycle in which you reach spend threshold.
When do the signup points from this card offer expire?If you have no activity on your Hyatt account for 24 months your points will expire.
Can I apply for this card and earn the bonus after doing so previously?See the wiki and related discussion in Applying for Chase Credit Cards, 2017 onward.
It's a Chase Card. Does that mean that if I have more than 5 new open lines of credit in 24 months, I will be automatically denied? This card is not currently under the 5 cards in 24 months Chase application restriction.
It looks like the Hyatt website will let me use my anniversary category 1-4 cert for any property, including those above category 4. Is this for real?No. Even if the system accepts your attempted reservation, the property will not honor the cert at check-in. Accept the fact that your cat 4 cert is just that.
Can I use my anniversary category 1-4 cert at a higher-category property with a cash co-pay? By paying the difference in points? By asking nicely?No. No. No.
Can I use my annual free night cert for a suite or Club-level room, possibly with a cash or point copay?Officially, no. But there's no harm in contacting an individual property directly to see what they're willing to do.
If I close my card account, do I lose any unused points or annual free-night certificate?No. Unused points already in your Hyatt account as well as the annual free-night award remain available in your Hyatt account regardless of the status of your Chase card.
Questions related to the (now expired) 2 Free Night card offer:
When do the signup bonus free-night awards for this card expire?
The awards expire one year from the date of deposit (typically the date on which the required spend is met, which may fall in the middle of a billing cycle). All stays must be completed by the expiration date.
When I view my free-night awards, why is the button to start the redemption/booking process missing?You no longer need to go through the My Awards page to book a free-night cert. Simply start the booking process as if requesting an award stay using points.
When I try to book a multiple-night award stay, why does the Hyatt website show availability for points redemptions but not for Free Night Awards?You will need to redeem the free-night certs one at a time in separate single-night reservations if you want to do it online. For example, if you want to book the Park Hyatt Sydney for December 14-16, you will book the night of the 14th to 15th as one stay, and then repeat the process for the night of the 15th to 16th. Otherwise, call Hyatt to make the booking.
If I can't use my free-night award by the expiration date, can I exchange it for points or get the expiration extended?According to the FT Hyatt GP Concierge, as of January 22, 2016, there are 2 options for compensation for the initial (all-category) Free Night Awards: These policies will reportedly remain in effect after the March 1, 2017 transition from Hyatt Gold Passport to the new World of Hyatt program.
Anniversary Awards valid in Category 1-4 hotels are not eligible for extension. (This is the opposite of the old rule, which allowed a one-time 30-day extension.)
Can I use the sign-up free night cert for a suite or Club-level room, possibly with a cash or point copay?- Platinum guests: Hyatt offers 10,000 points per Award if the Member has had 5 eligible stays or 15 eligible nights in the previous 12 months. The 10,000 points per award exchange can only be done after the award night has expired. (This is the opposite of the old rule, which required the award to be unexpired.) Members have up to 90 days beyond the expiration of the unused award night to exchange for points.
- Diamond guests: Hyatt offers 20,000 points per Award if the Member has achieved Diamond status by achieving 25 stays or 50 nights or completing a trial tier offer within the last 12 months. The 20,000 points per award exchange can only be done after the award night has expired. (This is the opposite of the old rule, which required the award to be unexpired.) Members have up to 90 days beyond the expiration of the unused award night to exchange for points.
Anniversary Awards valid in Category 1-4 hotels are not eligible for extension. (This is the opposite of the old rule, which allowed a one-time 30-day extension.)
Officially, no. But there's no harm in contacting an individual property directly to see what they're willing to do.
If I close my card account, do I lose any unused free-night certificates?No. Unused free-night awards remain available in your Hyatt account regardless of the status of your Chase card.
The Hyatt Rewards Card from Chase (WIKI)
Mar 7, 2014, 11:10 am
#2192
Join Date: May 2011
Programs: Spg Gold, Hilton Diamond, Hyatt Diamond
Posts: 1,580
Try again . That policy is not set in stone. Make your case for why you love that card , and are not looking for more credit
Mar 8, 2014, 11:16 am
#2193
Join Date: Sep 2010
Posts: 176
even though they said I'd be getting a rejection letter in the mail? Better off pleading over the phone vs. waiting the 30 days to apply again? She made it seem like getting approved for 2 chase cards in 30 days was the reason, so I didnt know if waiting the 30 days since I was approved for my IHG card would be a better choice(or if that was customer service BS from them)
Mar 8, 2014, 2:00 pm
#2194
FlyerTalk Evangelist
Join Date: Jun 2004
Location: MSP
Programs: DL PM, MM, NR; HH Diamond, Bonvoy LT Gold, Hyatt Explorist, IHG Diamond, others
Posts: 12,159
even though they said I'd be getting a rejection letter in the mail? Better off pleading over the phone vs. waiting the 30 days to apply again? She made it seem like getting approved for 2 chase cards in 30 days was the reason, so I didnt know if waiting the 30 days since I was approved for my IHG card would be a better choice(or if that was customer service BS from them)
Mar 8, 2014, 4:35 pm
#2196
FlyerTalk Evangelist
Join Date: Jul 2011
Programs: Hyatt Discoverist, SEIBU PRINCE CLUB Silver, Marriott Gold
Posts: 20,446
Mar 10, 2014, 3:09 pm
#2197
Join Date: Feb 2003
Location: SFO or OAK
Programs: AA 1MM GLD, Hertz #1 Gold, bunch of other programs w/no status
Posts: 1,457
Chase free nights refunded if reservation cancelled?
Simple question, but I couldn't find the answer via search. If I book a night using a Chase free night award (Hyatt Visa sign-up bonus) and then later cancel the reservation, do I get the award night back into my account?
Mar 10, 2014, 4:00 pm
#2198
Join Date: Jun 2013
Posts: 2,365
Yes. I have done this before and had the nights returned back into my account immediately.
Mar 10, 2014, 10:24 pm
#2199
Join Date: Jul 2010
Location: Houston, TX
Programs: UA, US, AA, Hyatt Platinum, Hilton Gold, & PC
Posts: 289
yes it will work like that.
Mar 11, 2014, 10:37 am
#2200
Join Date: Feb 2014
Posts: 908
Hi, I just recently received my Hyatt Card. Then I received my Hyatt membership card with Platinum status that states: Expires 2/2016
If I cancel my Chase Hyatt card later, will my Platinum status stay until 2/2016 or will it get canceled because I closed my Chase Hyatt card?
Thanks.
If I cancel my Chase Hyatt card later, will my Platinum status stay until 2/2016 or will it get canceled because I closed my Chase Hyatt card?
Thanks.
Mar 11, 2014, 4:59 pm
#2201
Join Date: Apr 2013
Location: MCO, YEG
Posts: 1,192
Different availability by phone?
I have dug through most of this thread and have not found an answer. I am looking to use certs in either London or Paris this summer. When I check online, there is points availability, however, when I try to use certs, it says there is no availability and to call Hyatt. Does anyone know if phone availability is any different from online for the certs?
Mar 11, 2014, 5:06 pm
#2202
No longer used by Hyatt; use World of Hyatt Concierge
Join Date: Jul 1999
Posts: 1,628
I have dug through most of this thread and have not found an answer. I am looking to use certs in either London or Paris this summer. When I check online, there is points availability, however, when I try to use certs, it says there is no availability and to call Hyatt. Does anyone know if phone availability is any different from online for the certs?
The Hyatt Credit Card free nights should be available as long as there are standard rooms available to book. Please feel free to PM us if you would like us to take a look for you and see if you can use your Free Nights.
Abrea H
Mar 11, 2014, 5:36 pm
#2203
Join Date: Apr 2013
Location: MCO, YEG
Posts: 1,192
^ Thank you for the quick response. I still need to figure out which city I am going to use them in, but will definitely get back to you if I come across any issues
Mar 11, 2014, 6:10 pm
#2204
Join Date: Jan 2014
Programs: Hyatt Diamond
Posts: 69
Data Point: Hit minimum spend early last week, and my free nights were posted last night. Two free nights in Sydney are now MINE!
Mar 11, 2014, 6:34 pm
#2205
Join Date: Sep 2013
Location: CVG or DAY
Posts: 159
I have dug through most of this thread and have not found an answer. I am looking to use certs in either London or Paris this summer. When I check online, there is points availability, however, when I try to use certs, it says there is no availability and to call Hyatt. Does anyone know if phone availability is any different from online for the certs?