Hyatt.com/GP.com---Website Issues
Feb 21, 2016, 10:06 pm
#1381
Join Date: Aug 2011
Programs: Marriott Bonvoy Ambassador
Posts: 598
Site is currently down for me.
Feb 24, 2016, 2:08 am
#1382
Join Date: Nov 2014
Location: lounge next door
Programs: *A Gold / ST Elite+ / OWS / EK G / HH Diam. / MR Tit / Hyatt GLOB / IHG Diam. / SL Jade / GHA Tit.
Posts: 1,527
ALLLLLELUIA !
After one week with a broken link hyatt did the job and the promotion works :
https://buy.points.com/PointsPartner...FFFEB16_220216
After one week with a broken link hyatt did the job and the promotion works :
https://buy.points.com/PointsPartner...FFFEB16_220216
Feb 24, 2016, 6:48 am
#1383
FlyerTalk Evangelist
Join Date: Jul 2011
Programs: Hyatt Discoverist, SEIBU PRINCE CLUB Silver, Marriott Gold
Posts: 20,436
ALLLLLELUIA !
After one week with a broken link hyatt did the job and the promotion works :
https://buy.points.com/PointsPartner...FFFEB16_220216
After one week with a broken link hyatt did the job and the promotion works :
https://buy.points.com/PointsPartner...FFFEB16_220216
Feb 24, 2016, 6:59 am
#1384
Join Date: Nov 2014
Location: lounge next door
Programs: *A Gold / ST Elite+ / OWS / EK G / HH Diam. / MR Tit / Hyatt GLOB / IHG Diam. / SL Jade / GHA Tit.
Posts: 1,527
Mar 2, 2016, 10:52 am
#1385
Join Date: Dec 2015
Posts: 13
There used to be a button to show the cost in Hyatt points when you search for hotels in a location- is this button gone? Something like "Show Hyatt Gold Passport Points"
Mar 2, 2016, 11:41 am
#1386
Join Date: Jul 1999
Location: Sacramento, CA
Programs: AA Exec Plat, Hyatt,Marriott,BA,AS
Posts: 4,425
It's still there - left hand side above the rates. What is missing is the list of my frequent hotels from which I can select without having to enter the city.
Mar 2, 2016, 12:34 pm
#1387
Join Date: Nov 2006
Location: Tulsa, OK
Programs: HHonors Diamond, SPG Gold
Posts: 306
You have to click into the individual hotel. The award rate is not listed on the global location search page which lists all hotels in the search area.
Mar 2, 2016, 4:39 pm
#1388
Suspended
Join Date: Nov 2010
Posts: 1,677
It used to be.
He is correct. There used to be a button when the hotel list came up. It made it easier to compare point redemptions. The only way I can see to do this now is to click on the individual hotels and then click on the box for points. Sure makes it a lot harder for us.
He is correct. There used to be a button when the hotel list came up. It made it easier to compare point redemptions. The only way I can see to do this now is to click on the individual hotels and then click on the box for points. Sure makes it a lot harder for us.
Mar 2, 2016, 5:11 pm
#1389
Join Date: May 2010
Location: LAX
Programs: AA LT PLT, DL 1MM, Hyatt Globalist
Posts: 206
I have tried to submit a "Best Rate Guarantee" request 6 times...filling it out each time. Multiple browsers, private browsing, cleared cookies. With and without attachment. Each time I get, at the top, after submitting: "An unexpected error occurred while processing your request please click here to return to the previous page to try again."
This is AGGRAVATING!
Edit: Turns out that my submissions were going through...but the problem is with Hyatt's website indicating that they were not.
This is AGGRAVATING!
Edit: Turns out that my submissions were going through...but the problem is with Hyatt's website indicating that they were not.
Last edited by h8stn4d; Mar 2, 2016 at 5:30 pm
Mar 4, 2016, 9:56 am
#1390
Join Date: Mar 2016
Posts: 9
Hyatt Website Login issues. Need help
Hi All
I am new at this forum.
Some time ago, I tried to login into my Hyatt account. I was not able to and I thought I had forgotten my password. Therefore I tried request a new password and logged into my account with that. It now request me to type in a new password, but it keeps failing with the following message.
"An unexpected error has occurred while attempting to process your request. Please try again later. For assistance, please contact Hyatt Gold Passport Customer Service at 1-800-30-HYATT or your nearest Worldwide Reservation Center"
Has anyone else experienced this and if there is a work around?
Regards
DJ
I am new at this forum.
Some time ago, I tried to login into my Hyatt account. I was not able to and I thought I had forgotten my password. Therefore I tried request a new password and logged into my account with that. It now request me to type in a new password, but it keeps failing with the following message.
"An unexpected error has occurred while attempting to process your request. Please try again later. For assistance, please contact Hyatt Gold Passport Customer Service at 1-800-30-HYATT or your nearest Worldwide Reservation Center"
Has anyone else experienced this and if there is a work around?
Regards
DJ
Mar 4, 2016, 1:11 pm
#1391
Join Date: Apr 2004
Posts: 1,614
Hi All
"An unexpected error has occurred while attempting to process your request. Please try again later. For assistance, please contact Hyatt Gold Passport Customer Service at 1-800-30-HYATT or your nearest Worldwide Reservation Center"
Has anyone else experienced this and if there is a work around?
Regards
DJ
"An unexpected error has occurred while attempting to process your request. Please try again later. For assistance, please contact Hyatt Gold Passport Customer Service at 1-800-30-HYATT or your nearest Worldwide Reservation Center"
Has anyone else experienced this and if there is a work around?
Regards
DJ
Mar 4, 2016, 2:59 pm
#1392
Join Date: Mar 2016
Posts: 9
Well I keep being told that they will forward the issue to the support team, but nothing happens.
Mar 4, 2016, 3:06 pm
#1393
Join Date: Dec 2010
Location: LHR
Programs: Accor PLT,Thai Silver, HH Dia, SPG Titanium (LT Gold), Aegean Gold, BA Silver
Posts: 5,120
I you are on Twitter they are very helpful there.
Mar 4, 2016, 3:14 pm
#1394
Join Date: Mar 2016
Posts: 9
Thanks will give it a go
Is it the Hyatt Concierge?
Is it the Hyatt Concierge?
Mar 4, 2016, 4:16 pm
#1395
Join Date: Dec 2010
Location: LHR
Programs: Accor PLT,Thai Silver, HH Dia, SPG Titanium (LT Gold), Aegean Gold, BA Silver
Posts: 5,120
Yes it is