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-   Hyatt | World of Hyatt (https://www.flyertalk.com/forum/hyatt-world-hyatt-418/)
-   -   Hyatt.com/GP.com---Website Issues (https://www.flyertalk.com/forum/hyatt-world-hyatt/1082384-hyatt-com-gp-com-website-issues.html)

LIH Prem Apr 8, 2012 11:14 pm

I'm getting pop-unders for roomkey.com, though I have pop-ups disabled in chrome. I noticed it tonight when I click on a property name, or on the check availability button when I was searching for availability at HR Waikiki.

edit/update: after restarting chrome I'm not getting them now. May have been chrome's pop-up blocker not working?

-David

sciguy0504 Apr 9, 2012 3:58 am


Originally Posted by LIH Prem (Post 18358059)
I'm getting pop-unders for roomkey.com, though I have pop-ups disabled in chrome. I noticed it tonight when I click on a property name, or on the check availability button when I was searching for availability at HR Waikiki.

edit/update: after restarting chrome I'm not getting them now. May have been chrome's pop-up blocker not working?

-David

I have also been getting pop-ups from Room Key after clicking on any link on Hyatt's website. I'm using Chrome, as well. It was so annoying that I quit searching for rates.

LIH Prem Apr 9, 2012 4:03 am


Originally Posted by sciguy0504 (Post 18358641)
I have also been getting pop-ups from Room Key after clicking on any link on Hyatt's website. I'm using Chrome, as well. It was so annoying that I quit searching for rates.

Under tools/settings/under the hood/content settings, make sure pop-ups are disabled.

I also have the ....... extension installed, but I think the pop-up blocker is doing its job in this case

I guess you can try to restart the browser if you haven't restarted in a while. Some updates require a restart.

-David

jasonvr Apr 9, 2012 11:28 am


Originally Posted by LIH Prem (Post 18358059)
I'm getting pop-unders for roomkey.com, though I have pop-ups disabled in chrome. I noticed it tonight when I click on a property name, or on the check availability button when I was searching for availability at HR Waikiki.

edit/update: after restarting chrome I'm not getting them now. May have been chrome's pop-up blocker not working?

-David


Originally Posted by sciguy0504 (Post 18358641)
I have also been getting pop-ups from Room Key after clicking on any link on Hyatt's website. I'm using Chrome, as well. It was so annoying that I quit searching for rates.


Originally Posted by LIH Prem (Post 18358645)
Under tools/settings/under the hood/content settings, make sure pop-ups are disabled.

I also have the ....... extension installed, but I think the pop-up blocker is doing its job in this case

I guess you can try to restart the browser if you haven't restarted in a while. Some updates require a restart.

-David

I get them on chrome as well. Pop up blocker is definitely on and Hyatt is not listed as an exception. Really weird and annoying

pssteve Apr 13, 2012 12:59 pm

I tried to sign up for Gold Passport and after trying to confirm my address (the last step) 7 times I gave up.:( Guess I'll hang onto SPG.

mediator Apr 13, 2012 2:12 pm

Now the website seems to be down.

Maui4me1 Apr 13, 2012 5:46 pm

Still unable to book. GRRRR :confused:

Gold Passport Concierge Apr 17, 2012 11:19 am


Originally Posted by pssteve (Post 18387770)
I tried to sign up for Gold Passport and after trying to confirm my address (the last step) 7 times I gave up.:( Guess I'll hang onto SPG.

Hi pssteve,

We experienced some brief connectivity issues on Friday afternoon, and apologize for any inconvenience. If you are interested in joining Gold Passport, please try again at your convenience and you should be able to successfully complete your registration. If you do experience any issues now or in the future, please send the details to [email protected] for assistance. Please try to include all relevant details to help us troubleshoot your situation. Thank you again for your patience.

RTW1 Apr 23, 2012 1:46 pm

And down once again.....:td:

syndney Apr 23, 2012 2:02 pm


Originally Posted by RTW1 (Post 18447381)
And down once again.....:td:

Same here...Trying to access site for last hour , no luck!:rolleyes:

Maui4me1 Apr 23, 2012 2:15 pm

Still down. GRRRRR :td:

crystak Apr 26, 2012 2:22 pm

Down for maintenance again! WOOP!

9PM GMT
4PM EST

Probably one of the busiest times for hotel bookings. Only Hyatt's tech team would think this is the best time to take the website down!

holtju2 Apr 30, 2012 3:23 am

Hyatt.bomb at its best again:


Gateway Timeout

The proxy server did not receive a timely response from the upstream server.

Reference #1.d29c9bd5.1335777578.eea9742

mccullo3 May 2, 2012 8:29 am

Hyatt's website is seeming to have too many issues lately.

Seeing it down this morning:

Service Temporarily Unavailable

The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later.

-------

Really you guys need to looks at your ServerOps team and/or your IT personnel. Unacceptable to have it offline in the middle of the day.

Gold Passport Concierge May 2, 2012 9:23 am

Good Morning Flyertalkers,

Our ops team is aware of the issue with hyatt.com and are working to restore service. We apologize for the inconvenience.

Sincerely,

Gold Passport Concierge


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