Hyatt FAQs & Tutorial on Getting Hyatt Points - PLEASE READ
May 14, 2015, 5:37 pm
#316
Join Date: Jan 2002
Location: Charlotte NC USA
Programs: Hyatt Globalist, AA Exec Plat, Alaska 75k, IHG Diamond, Wyndham Diamond, Hilton Diamond
Posts: 863
Am I correct in understanding that currently, Hyatt hotels booked via priceline.com *do* receive diamond amenities if you call and add your HGP number, but do *not* count as stays for status purposes?
Apologies if I overlooked something obvious, I didn't see any definitive clarification on PL and Hyatt.
Apologies if I overlooked something obvious, I didn't see any definitive clarification on PL and Hyatt.
May 14, 2015, 6:41 pm
#317
Join Date: Feb 2003
Location: USA & UK -- AA EXP 3.5MM, Hyatt Diamond, SPG Plat, Avis President's Club
Posts: 6,411
Yes, that is my understanding. It has been my experience as well, as recently as mid-April.
It's great if you can get a Best Rate Guarantee where Hyatt matches the price (and goes 20% better). In that case, you get the advantage of the lower price _plus_ it earns points and stay credit. There's an entire thread in this forum on Best Rate Guarantee.
It's great if you can get a Best Rate Guarantee where Hyatt matches the price (and goes 20% better). In that case, you get the advantage of the lower price _plus_ it earns points and stay credit. There's an entire thread in this forum on Best Rate Guarantee.
Am I correct in understanding that currently, Hyatt hotels booked via priceline.com *do* receive diamond amenities if you call and add your HGP number, but do *not* count as stays for status purposes?
Apologies if I overlooked something obvious, I didn't see any definitive clarification on PL and Hyatt.
Apologies if I overlooked something obvious, I didn't see any definitive clarification on PL and Hyatt.
May 18, 2015, 6:05 pm
#320
Join Date: Jan 2013
Location: SFO
Programs: WFBF
Posts: 963
Couldn't find it in the FAQ (or missed it if it's there), but...
I've got a sudden trip coming up and need to grab a room. I've got sufficient points for all but one night; can I mix paid/points in the same reservation, or do I need to do it as two separate reservations?
I've got a sudden trip coming up and need to grab a room. I've got sufficient points for all but one night; can I mix paid/points in the same reservation, or do I need to do it as two separate reservations?
May 19, 2015, 2:02 am
#321
Join Date: Feb 2003
Location: USA & UK -- AA EXP 3.5MM, Hyatt Diamond, SPG Plat, Avis President's Club
Posts: 6,411
Yes, you can certainly mix paid nights and award nights in the same reservation. If you wish, you can make separate reservations online, then call to have them combined. You don't really need to combined the reservations. I often handle this when I check in: simply inform the front desk that you have another reservation which starts immediately after the first one ends.
Couldn't find it in the FAQ (or missed it if it's there), but...
I've got a sudden trip coming up and need to grab a room. I've got sufficient points for all but one night; can I mix paid/points in the same reservation, or do I need to do it as two separate reservations?
I've got a sudden trip coming up and need to grab a room. I've got sufficient points for all but one night; can I mix paid/points in the same reservation, or do I need to do it as two separate reservations?
May 19, 2015, 8:47 am
#322
Moderator: GLBT Travelers & Hyatt Gold Passport
Original Poster
Join Date: Jan 2000
Location: CVG
Posts: 15,300
Couldn't find it in the FAQ (or missed it if it's there), but...
I've got a sudden trip coming up and need to grab a room. I've got sufficient points for all but one night; can I mix paid/points in the same reservation, or do I need to do it as two separate reservations?
I've got a sudden trip coming up and need to grab a room. I've got sufficient points for all but one night; can I mix paid/points in the same reservation, or do I need to do it as two separate reservations?
May 25, 2015, 10:08 pm
#323
FlyerTalk Evangelist
Join Date: Jun 2004
Location: MSP
Programs: DL PM, MM, NR; HH Diamond, Bonvoy LT Gold, Hyatt Explorist, IHG Diamond, others
Posts: 12,159
I've never had to switch rooms when on multiple reservations. (I have had to get my keys re-issued sometimes, not always.)
Also, look into P+C rates, in case those are better than some points nights and some cash.
Also, look into P+C rates, in case those are better than some points nights and some cash.
Jun 5, 2015, 2:18 pm
#324
Join Date: Sep 2002
Programs: Marriott Ambassador elite & lifetime Titanium, Hyatt Globalist, Emirates Plat, Flying Blue Plat
Posts: 236
I haven't found it on a search or FAQ, sorry if it's been asked:
my last 2 stays have not posted to my account; I am missing 3 nights (checkout 10 days ago) and an additional 3 nights (checkout 3 days ago).
I need the stays and points posted to reach diamond and have enough points to book an award stay for this Thursday.
Is there any way to 'speed up' the posting of those stays? I sent an email to the hotel, I requested it to Hyatt online, but nothing happens.
my last 2 stays have not posted to my account; I am missing 3 nights (checkout 10 days ago) and an additional 3 nights (checkout 3 days ago).
I need the stays and points posted to reach diamond and have enough points to book an award stay for this Thursday.
Is there any way to 'speed up' the posting of those stays? I sent an email to the hotel, I requested it to Hyatt online, but nothing happens.
Jun 5, 2015, 7:05 pm
#325
Moderator: GLBT Travelers & Hyatt Gold Passport
Original Poster
Join Date: Jan 2000
Location: CVG
Posts: 15,300
I haven't found it on a search or FAQ, sorry if it's been asked:
my last 2 stays have not posted to my account; I am missing 3 nights (checkout 10 days ago) and an additional 3 nights (checkout 3 days ago).
I need the stays and points posted to reach diamond and have enough points to book an award stay for this Thursday.
Is there any way to 'speed up' the posting of those stays? I sent an email to the hotel, I requested it to Hyatt online, but nothing happens.
my last 2 stays have not posted to my account; I am missing 3 nights (checkout 10 days ago) and an additional 3 nights (checkout 3 days ago).
I need the stays and points posted to reach diamond and have enough points to book an award stay for this Thursday.
Is there any way to 'speed up' the posting of those stays? I sent an email to the hotel, I requested it to Hyatt online, but nothing happens.
Jun 6, 2015, 8:49 pm
#326
Join Date: Jun 2013
Location: NYC
Programs: Marriott Plat, Hilton Gold, UA Silver
Posts: 2,272
Change of date on award stays
On an upcoming trip to China I am not certain which day I will fly in. I have points I will be using and my two free nights from the hyatt credit credit card. If I make a reservation for an award stay with either points or free night certificates am I able to change the date after I make the booking or is it locked in? If I can change the booking date how long can I wait before it is too late to make a change?
Jun 7, 2015, 1:12 am
#327
FlyerTalk Evangelist
Join Date: Jun 2004
Location: MSP
Programs: DL PM, MM, NR; HH Diamond, Bonvoy LT Gold, Hyatt Explorist, IHG Diamond, others
Posts: 12,159
If you have enough points, I would make multiple reservations: one for the date you might fly in, one for the days you know you'll be there, one for the day you might be there at the end. Then, when you know your travel plans, you can cancel the ones you don't want. Otherwise, if you try to change dates, the dates you want might no longer be available.
Jun 7, 2015, 4:53 pm
#328
Join Date: Jun 2013
Location: NYC
Programs: Marriott Plat, Hilton Gold, UA Silver
Posts: 2,272
If you have enough points, I would make multiple reservations: one for the date you might fly in, one for the days you know you'll be there, one for the day you might be there at the end. Then, when you know your travel plans, you can cancel the ones you don't want. Otherwise, if you try to change dates, the dates you want might no longer be available.
Jun 7, 2015, 6:09 pm
#329
Join Date: Feb 2003
Location: USA & UK -- AA EXP 3.5MM, Hyatt Diamond, SPG Plat, Avis President's Club
Posts: 6,411
Each stay has its own cancellation terms which are clearly indicated in the reservation. Typically you avoid a penalty if you cancel 24 hours in advance. As a rule, if you made the reservation online then you can cancel it online. If you made the rez by phone then IME you must call by phone to cancel it. The previous advice you were given is quite good: Make three reservations: the days you might be there early, the days you'll be there for sure, and the days you might be there late. This gives you maximum flexibility.
So I will easily be able to get the points back if I change my mind? Is there a cutoff time that I have to cancel by (does it have to be by phone or can I do it from my hyatt account online)? And finally would this also apply to being able to cancel the free stay certificates from the credit card signup if I reserve and then turn around and need to cancel last minute?
Jun 8, 2015, 9:47 pm
#330
FlyerTalk Evangelist
Join Date: Jun 2004
Location: MSP
Programs: DL PM, MM, NR; HH Diamond, Bonvoy LT Gold, Hyatt Explorist, IHG Diamond, others
Posts: 12,159
So I will easily be able to get the points back if I change my mind? Is there a cutoff time that I have to cancel by (does it have to be by phone or can I do it from my hyatt account online)? And finally would this also apply to being able to cancel the free stay certificates from the credit card signup if I reserve and then turn around and need to cancel last minute?
Generally, canceling certificates is the same as canceling points stays. You get the certificate back. If you have another time you already plan to use it, that helps; when you phone in, if they apply it to a new reservation it's easier to avoid it falling into a black hole.