[EXPIRED] Holiday Inn Resort Baruna Bali 5* 10USD per Night!!!
May 17, 2011, 5:58 pm
#32
Join Date: Feb 2005
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May 17, 2011, 6:29 pm
#35
Join Date: Sep 2003
Location: PVG
Programs: UA 1K
Posts: 240
There's also cases where they didn't honor the price. (also booked thru booking.com)
http://www.flyertalk.com/forum/hotel...hey-honor.html)
and the recent SPG in Jakarta.
So I think it's up to the hotel to honor the rate or not. I'll just wait and see.
May 17, 2011, 6:44 pm
#36
Join Date: Oct 2003
Location: PDX/AUS
Programs: AA-UA-AS IHG-SPG-Carlson
Posts: 4,562
I think in the Beijing G. case, it was the hotel that decided to honor the rate. There's also cases where they didn't honor the price. (also booked thru booking.com)
http://www.flyertalk.com/forum/hotel...hey-honor.html) and the recent SPG in Jakarta.
So I think it's up to the hotel to honor the rate or not. I'll just wait and see.
http://www.flyertalk.com/forum/hotel...hey-honor.html) and the recent SPG in Jakarta.
So I think it's up to the hotel to honor the rate or not. I'll just wait and see.
As I believe it was the Wynn Vegas who decided, not booking.com.
BTW, Sheraton Jakarta GM did offer to honor all my bookings,
but I cancelled a month later. At that time, I decided
even the almost free Sheraton did not fit for me.
May 17, 2011, 6:55 pm
#37
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Wirelessly posted (BlackBerry9630/5.0.0.624 Profile/MIDP-2.1 Configuration/CLDC-1.1 VendorID/104)
They might like it till they see the rate that we're paying! Thanks OP booked for Jan.
Originally Posted by MrHalliday
Yep...it's 7:30 AM in Bali,
and somebody might not like what they see in new bookings...
and somebody might not like what they see in new bookings...
May 18, 2011, 12:29 am
#40
Join Date: Sep 2003
Location: PVG
Programs: UA 1K
Posts: 240
As I suspect, they're denying the rate. I just received an email from booking.com
Dear jtn,
Thank you for choosing Booking.com as your preferred travel partner.
We have been contacted by the hotel to inform you that the room rates that you have booked were incorrectly indicated during your reservation process.
The room rates should be USD171.00 per room per night instead of USD10.00 per room per night.
We kindly request you to contact us by Friday, 27th May 2011 to advise us of your acceptance to the correct rates. If we have not received any response by this date we will assume the matter has been dealt with satisfactorily and your booking will be confirmed at the correct rates of USD171.00 per room per night.
Alternatively, if you wish to cancel your reservation, please log on to My Booking. If there is a cancellation fee involved, please contact us so that we can arrange for the required waiver.
To login you will need the pin code provided to you in your confirmation. You can use one of the two following methods:
1. Click on the cancellation/change link provided on your confirmation email, this will take you to your My Booking page.
or
2. Click on My Booking from the home page and enter your booking number and pin number provided when you completed your reservation.
https://secure.booking.com/mybooking.html
From your My Booking page, select My Booking Self Service. Click 'Cancel' to cancel the room, or 'Cancel Entire Reservation'.
We sincerely apologise on behalf of the hotel for the incorrect room rates indicated and seek for your kind understanding.
Should you require any further assistance, please do not hesitate to contact us.
We look forward to hear from you shortly.
Kind regards,
---
Natalia Yudith
Customer Service Team
Thank you for choosing Booking.com as your preferred travel partner.
We have been contacted by the hotel to inform you that the room rates that you have booked were incorrectly indicated during your reservation process.
The room rates should be USD171.00 per room per night instead of USD10.00 per room per night.
We kindly request you to contact us by Friday, 27th May 2011 to advise us of your acceptance to the correct rates. If we have not received any response by this date we will assume the matter has been dealt with satisfactorily and your booking will be confirmed at the correct rates of USD171.00 per room per night.
Alternatively, if you wish to cancel your reservation, please log on to My Booking. If there is a cancellation fee involved, please contact us so that we can arrange for the required waiver.
To login you will need the pin code provided to you in your confirmation. You can use one of the two following methods:
1. Click on the cancellation/change link provided on your confirmation email, this will take you to your My Booking page.
or
2. Click on My Booking from the home page and enter your booking number and pin number provided when you completed your reservation.
https://secure.booking.com/mybooking.html
From your My Booking page, select My Booking Self Service. Click 'Cancel' to cancel the room, or 'Cancel Entire Reservation'.
We sincerely apologise on behalf of the hotel for the incorrect room rates indicated and seek for your kind understanding.
Should you require any further assistance, please do not hesitate to contact us.
We look forward to hear from you shortly.
Kind regards,
---
Natalia Yudith
Customer Service Team
May 18, 2011, 1:54 am
#41
Join Date: Jul 2000
Location: Sydney
Posts: 5,769
I have now received my love letter and will send a reply.
I wonder if I book a prepaid non changeable then try to change it will they say "thats ok"
Last edited by tinkybelle; May 18, 2011 at 4:12 am
May 18, 2011, 2:09 am
#42
Join Date: Jan 2008
Programs: Miles and More
Posts: 376
I have received it for both prepaid and non-prepaid nights at suite and ocean view rooms. Quoted rate is the same, 171 USD. So clearly they are just sending it for everyone as quickly as possible.
It is not like 0.001 rate at Ramada in South Korea, so I think we need to fight.
It is not like 0.001 rate at Ramada in South Korea, so I think we need to fight.
May 18, 2011, 2:29 am
#43
Join Date: Dec 2006
Location: Mostly EU & (SE)Asia
Programs: Various shiny cards at hotel chains and airlines
Posts: 1,040
I have received it for both prepaid and non-prepaid nights at suite and ocean view rooms. Quoted rate is the same, 171 USD. So clearly they are just sending it for everyone as quickly as possible.
It is not like 0.001 rate at Ramada in South Korea, so I think we need to fight.
It is not like 0.001 rate at Ramada in South Korea, so I think we need to fight.
Let's see how the discussions with the hotel go.
May 18, 2011, 6:50 am
#45
Join Date: Jan 2008
Programs: Miles and More
Posts: 376
For my dates in Feb (school vacation time in many parts of Europe, so not really a low season), I see that hotels.com have rooms in 3* with breakfast in Bali for 37 USD. Add their 10% off and the fact this this is a refundable rate - and you have a good case to argue that their rate may be not be considered as an obvious pricing mistake. BTW, is anybody here with prepaid rate who has been already charged?