Mar 9, 2014, 4:07 am
Last edit by: bhatnasx
The Friends and Family rate is intended to be offered to travellers who are "friend and family members" of a Carlson employee. That could be a hotel employee, a travel agent (Carlson Wagonlit) or restaurant employee (TGIF) (TGIF sold to Sentinel Capital Partners as of July 2014).
When you book the rate, you are supposed to have the basic data on your friend available at check-in for the hotel to verify that you are indeed authorized to use that rate. Generally, if they ask, they ask for:
1) Employee Name
2) Work location
Please consider that, as per T&C, only employee name and location can be requested only at the check in time.
The new code is RHGRFNF
NOTE:
Booking a rate that you're not entitled to book may result in rate adjustments and Club Carlson account freezing.
In general, the rate is €80 per night in Europe.
*These stays post as "Ineligible" - non-qualifying, non-stay, non-points earning ... so, in sum, don't associate a F&F reservation with your Gold Points account, unless elite perks you hope to enjoy are worth the risk.
When you book the rate, you are supposed to have the basic data on your friend available at check-in for the hotel to verify that you are indeed authorized to use that rate. Generally, if they ask, they ask for:
1) Employee Name
2) Work location
Please consider that, as per T&C, only employee name and location can be requested only at the check in time.
The new code is RHGRFNF
NOTE:
Booking a rate that you're not entitled to book may result in rate adjustments and Club Carlson account freezing.
In general, the rate is €80 per night in Europe.
*These stays post as "Ineligible" - non-qualifying, non-stay, non-points earning ... so, in sum, don't associate a F&F reservation with your Gold Points account, unless elite perks you hope to enjoy are worth the risk.
Carlson Hotels (Radisson) Family & Friends Rate - 2009 - 2017 Thread
Nov 1, 2014, 2:06 pm
#2056
Original Member
Join Date: May 1998
Location: NYC
Programs: AA 2MM, Bonvoy LTT, Hilton Diamond
Posts: 14,639
I've used this rate quite a few times in the past and never had a problem even when staying several nights at a hotel in London.
I have my contacts name and location printed on a piece of paper ready to give them when checking-in. As far as I recall I have only been asked once for it and even then they just looked and never noted it down.
I always guarantee my bookings with a current credit card. It may well be that those hotels who are asking for further info on F&F bookings have suffered in the past from people booking this rate and not showing up. Or from people making and cancelling multiple bookings. Then again, an easy fix for that problem would be to make it a pay up front rate.
I have my contacts name and location printed on a piece of paper ready to give them when checking-in. As far as I recall I have only been asked once for it and even then they just looked and never noted it down.
I always guarantee my bookings with a current credit card. It may well be that those hotels who are asking for further info on F&F bookings have suffered in the past from people booking this rate and not showing up. Or from people making and cancelling multiple bookings. Then again, an easy fix for that problem would be to make it a pay up front rate.
Nov 1, 2014, 3:45 pm
#2058
FlyerTalk Evangelist, Ambassador, British Airways Executive Club
Join Date: Jun 2008
Location: Somewhere between 0 and 13,000 metres high
Programs: AF/KL Life Plat, BA GGL+GfL, ALL Plat, Hilton Diam, Marriott Gold, blablablah, etc
Posts: 30,541
No, again, it is not that simple. I stayed in ZRH two months ago. In my case, they did not ask anything either when I booked or when I arrived. By contrast, they did in other hotels where other people reported multiple question-less stays.
Nov 5, 2014, 1:33 pm
#2059
Join Date: Oct 2007
Location: TBD
Posts: 840
ZRH Rad Blu
I used the rate a couple of months ago at the ZRH Radisson Blu hotel. I was emailed by the hotel in advance of the stay requesting my contact, and after supplying the contact name they said they look forward to my arrival. At check-in, there were no problems, though I was advised that in the future the actual Carlson employee needs to book the room. I checked with my contact, and this is contrary to his understanding, but I still thought I'd mention it.
Nov 5, 2014, 3:15 pm
#2060
Join Date: Feb 2008
Location: CLE
Posts: 1,886
I used the rate last night at Radisson Blu DUB airport. No questions asked. Hotel was full, Web Summit in Dublin. They had my RSVP, only room was a disabled one, works for me, and had a free buffet breakfast.
Nov 6, 2014, 11:53 am
#2061
A FlyerTalk Posting Legend
Join Date: Aug 2006
Location: Argentina
Posts: 40,211
I used the rate a couple of months ago at the ZRH Radisson Blu hotel. I was emailed by the hotel in advance of the stay requesting my contact, and after supplying the contact name they said they look forward to my arrival. At check-in, there were no problems, though I was advised that in the future the actual Carlson employee needs to book the room. I checked with my contact, and this is contrary to his understanding, but I still thought I'd mention it.
Nov 15, 2014, 9:52 am
#2062
Join Date: Nov 2008
Location: Nashville: Delta DM
Programs: Delta DM, Marriott PP, Hilton Diamond
Posts: 130
how do you get F&F rate at a Radisson?
Nov 15, 2014, 10:35 am
#2063
Join Date: Aug 2012
Location: LHR
Programs: M&M,HH Gold,Accor Plat.,Priority Club Plat. Ambassador,Club Carlson Gold,Marriott Gold,GHA Plat.
Posts: 1,627
Nov 15, 2014, 11:50 am
#2064
Join Date: Nov 2008
Location: Nashville: Delta DM
Programs: Delta DM, Marriott PP, Hilton Diamond
Posts: 130
The promotion you have requested cannot be found, or has expired.
Nov 15, 2014, 12:13 pm
#2065
Join Date: Aug 2012
Location: LHR
Programs: M&M,HH Gold,Accor Plat.,Priority Club Plat. Ambassador,Club Carlson Gold,Marriott Gold,GHA Plat.
Posts: 1,627
Nov 16, 2014, 7:35 am
#2066
Join Date: Oct 2011
Posts: 3,838
Stayed at the Blue at Hamburg airport for the Klitchko-Pulev fight on the F&F rate. Initially I had a booking for Sept 15th and the property did emailed me in adv asking about my contact name and work location which I provided them. The fight was postponed for Nov 15 and on the second booking, there were no questions asked prior or during check-in.
Excellent property!
Excellent property!
Nov 16, 2014, 11:35 pm
#2068
Nov 17, 2014, 3:29 am
#2070
Join Date: Aug 2012
Location: LHR
Programs: M&M,HH Gold,Accor Plat.,Priority Club Plat. Ambassador,Club Carlson Gold,Marriott Gold,GHA Plat.
Posts: 1,627