[ARCHIVE 2018 to 2019] Conrad Maldives Rangali Island {MDV}
#1606
Join Date: Jul 2013
Location: Back in Hell
Posts: 4,178
Some minor quips include not remembering that I prefer paper napkins at breakfast or forgetting my room number on the 5th day of tea time --- real minor, but things that would simply never happen at a service oriented property like Conrad Tokyo. 5-star still IMO, but things need to be buttoned up and taken up a notch (recognizing people by name and not by room number being the biggest one).
#1607
Join Date: Jan 2009
Programs: Hilton Diamond, IHG Spire Ambassador, Radisson Gold, Hyatt Discoverist
Posts: 3,623
As far as the property goes, the food is better than I anticipated (though expensive for what it is) and the service has been fairly solid. Some minor quips include not remembering that I prefer paper napkins at breakfast or forgetting my room number on the 5th day of tea time --- real minor, but things that would simply never happen at a service oriented property like Conrad Tokyo. 5-star still IMO, but things need to be buttoned up and taken up a notch (recognizing people by name and not by room number being the biggest one).
They do have a lot of guests. I would never expect any hotel breakfast/lounge staff to memorize my room number.
Also, it's standard at classy restaurants for napkins to be made from cloth. This particular resort is particularly environmentally conscious, with no plastic bottles, etc. I'm surprised they would even have paper napkins at the resort. Is there a reason why a guest would ask for paper napkins instead of cloth? I've never heard of that, I'd like to learn.
#1608
Join Date: May 2005
Location: Cote d'Ivoire
Programs: OW Emerald - HH Diamond
Posts: 3,418
Paper over cloth - yeah, why?
#1609
Join Date: Jan 2009
Programs: Hilton Diamond, IHG Spire Ambassador, Radisson Gold, Hyatt Discoverist
Posts: 3,623
#1612
Join Date: Jan 2009
Programs: Hilton Diamond, IHG Spire Ambassador, Radisson Gold, Hyatt Discoverist
Posts: 3,623
Is that a valid reason for a guest to insist that they give him paper napkins?
"Waiter, I believe washing re-usable napkins is bad for the environment, because it uses soap and chemicals and electricity, you must take these abominable cotton napkins away from me and bring me paper napkins and then compost them"?
Or maybe the OP just didn't want the cloth napkin lint on his pants?
"Waiter, I believe washing re-usable napkins is bad for the environment, because it uses soap and chemicals and electricity, you must take these abominable cotton napkins away from me and bring me paper napkins and then compost them"?
Or maybe the OP just didn't want the cloth napkin lint on his pants?
#1614
Join Date: Sep 2012
Location: LAX
Programs: AA EXP, HH Diamond
Posts: 295
Also, it's standard at classy restaurants for napkins to be made from cloth. This particular resort is particularly environmentally conscious, with no plastic bottles, etc. I'm surprised they would even have paper napkins at the resort. Is there a reason why a guest would ask for paper napkins instead of cloth? I've never heard of that, I'd like to learn.
#1615
Join Date: Jan 2009
Programs: Hilton Diamond, IHG Spire Ambassador, Radisson Gold, Hyatt Discoverist
Posts: 3,623
No issue with lint on my cargo shorts. I still use the cloth napkin to wipe my mouth, and prevent me from dropping food on my lap. Paper napkin request is due to my nose feeling very runny when eating at certain restaurants (especially at Atoll Market), most likely due to the combination of heat & humidity and spice levels + heat and humidity at other places like Ufaa. Did not expect this or I would have brought more Kleenex travel packs.
#1616
Join Date: Sep 2012
Location: LAX
Programs: AA EXP, HH Diamond
Posts: 295
There are tissues and/or toilet paper in the room. It would seem better to just carry and use that to discreetly wipe your nose, rather than ask the staff for paper napkins for nose wiping and then leave your snotty napkins on the table after your meal, and then complain that staff didn't pre-emptively bring you paper napkins the next day in anticipation that your nose would again be runny.
Tissues in the room? Emptied daily as they put 7-8 sheets at a time.
Carry around a roll of toilet paper? But then where would I make room for the two large glass water bottles I carry to all the restaurants? Leaving my dirty tissues strewn about the table for the lowly staff to pick up after me? Yeah, that's exactly what I do.
#1617
Suspended
Join Date: Sep 2014
Posts: 350
If you think this is a 5 star property fine, but I am afraid you've never been at a true 5 star property. As I said its all relative as the Conrad charges less than half what a real 5 star charges so I agree with you in that sense. You can spend $500-600 per night WV room rate at the Conrad or $1500-2000 at the Four seasons or One and Only. To expect to receive the same standards and product for less than half the price is silly. YMMV.
#1618
Join Date: Jan 2018
Posts: 107
Rangali is five star, no two ways about it. What it isn't is a luxury five-star. Everywhere in the world there are a good selection of five stars, and then there's the handful of the super-luxe properties, Usually Amans, Four Seasons and so on. As CDO says, the price differential is there too.
#1619
Join Date: Jul 2013
Location: Back in Hell
Posts: 4,178
Like @passionforhotels says, to support your argument you would have been better off saying Looking forward to you introducing not one but many 4-star properties that have Michelin-standard restaurants and service that exceeds the Conrad. When, and if, that happens, people might start to take you seriously.
#1620
Join Date: Aug 2006
Location: MUC
Programs: LH Sen, HH Diamond, IC RA
Posts: 313
Tissues in the room? Emptied daily as they put 7-8 sheets at a time.
Carry around a roll of toilet paper? But then where would I make room for the two large glass water bottles I carry to all the restaurants? Leaving my dirty tissues strewn about the table for the lowly staff to pick up after me? Yeah, that's exactly what I do.
They also have Kleenex / Tissue boxes in all public bathrooms ;-)