Hilton Toronto {CAN}
Mar 22, 2003, 5:23 pm
#49
Join Date: Mar 2001
Location: Shanghai
Programs: CX Diamond, HH Diamond, A-Club Gold, Hyatt Platinum, Shangri-la Jade, Intercon Gold Ambassador
Posts: 1,370
Just stayed there
8:00am - 10:00pm Weekends
7:00am - 11:00pm Weekdays
Free drink from 3:00pm onwards
Snacks from 5:00pm to 7:00pm -- although there is usually something left over after 7:00pm
8:00am - 10:00pm Weekends
7:00am - 11:00pm Weekdays
Free drink from 3:00pm onwards
Snacks from 5:00pm to 7:00pm -- although there is usually something left over after 7:00pm
May 17, 2003, 9:32 pm
#50
Join Date: Mar 2003
Location: YUL & SIN
Posts: 340
Gold Benefits at Toronto Hilton
Hi guys!
Just need some advice from you. I'm currently staying at the Toronto Hilton just for tonight as I'm taking advantage of the C$79 "Canada Loves Toronto" rate.
Upon checking in, the front desk staff informed me that I'm not eligible for any Gold benefits due to the rate.
As I was tired from a long day and trip, I didn;t bother to argue with him. But is this true?
I remember when I was in NYC a month ago, I still got my benefits staying at a really cheap airline staff rate...
I've heard that this hotel is usually quite compliant so I'm just wondering if this is a new rule?
Thanks in advance.
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Travelling makes the world smaller and friendlier.
Just need some advice from you. I'm currently staying at the Toronto Hilton just for tonight as I'm taking advantage of the C$79 "Canada Loves Toronto" rate.
Upon checking in, the front desk staff informed me that I'm not eligible for any Gold benefits due to the rate.
As I was tired from a long day and trip, I didn;t bother to argue with him. But is this true?I remember when I was in NYC a month ago, I still got my benefits staying at a really cheap airline staff rate...
I've heard that this hotel is usually quite compliant so I'm just wondering if this is a new rule?
Thanks in advance.
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Travelling makes the world smaller and friendlier.
May 17, 2003, 9:46 pm
#51
FlyerTalk Evangelist
Join Date: Sep 1999
Location: Toronto, Ontario, Canada
Programs: OWEmerald; STARGold; BonvoyPlat; IHGPlat/Amb; HiltonGold; A|ClubPat; AirMilesPlat
Posts: 38,186
I've heard that even those staying on Priceline rates get their benefits, albeit not stay credits or points. This seems to be variable, though, depending upon property and who checks you in. I will be checking in there tomorrow as a Silver, so am interested in seeing how they handle me. All I want is the stay credit, but...
Sorry you couldn't join us tonight at the TO do. How about coffee and Timbits at 1pm tomorrow after I check in?
Sorry you couldn't join us tonight at the TO do. How about coffee and Timbits at 1pm tomorrow after I check in?
May 17, 2003, 9:57 pm
#52
Join Date: Mar 2003
Location: YUL & SIN
Posts: 340
I will be going to the airport tomorrow morning to issue a mileage ticket on UA but if I'm back by 1pm, Timbits, it is... Where?
Email me so I can pass you my cell or room number.
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Travelling makes the world smaller and friendlier.
Email me so I can pass you my cell or room number.
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Travelling makes the world smaller and friendlier.
May 18, 2003, 4:48 am
#53
Join Date: Apr 2002
Location: KLM GD, DL PM, AA LT Plt, Hyatt Diamond, SPG LT Plat, Marriott LT Plat, Hilton Diamond, Fairmont Platinum, Interconti Amb/PC Spire, etc.
Posts: 593
Got a 1-category upgrade as a Diamond at the Hilton DT yesterday. Occupancy appeared quite low. Lounge was closed for the weekend.
BTW, I've yet to receive elite benefits ONCE on a priceline stay with Hilton. Never so much as a free breakfast. I always get full benefits (including suite upgrades) with Starwood & Hyatt.
BTW, I've yet to receive elite benefits ONCE on a priceline stay with Hilton. Never so much as a free breakfast. I always get full benefits (including suite upgrades) with Starwood & Hyatt.
May 19, 2003, 9:22 am
#55
Join Date: Jun 2001
Posts: 307
We have an award stay coming up in June. We chose this hotel in large part because of posts here re TH being a compliant hotel when it comes to HHonors benefits. If a $79 rate is not eligible for benefits due to the rate, then a non-paying guest should not expect any as well.
May 19, 2003, 9:25 pm
#57
Join Date: Mar 2003
Location: YUL & SIN
Posts: 340
Just a quick update...
Was actually quite peeved that a standard rate was ineligible for Gold benefits, so went down and spoke to another front office agent in the morning who told me that I was eligible for breakfast. She even mentioned that usually all Gold members are given free lounge access but since the lounge was closed, breakfast in the coffee house downstairs was due.
I asked her about the lounge and she mentioned that the weekend closing was due to the really low occupancy levels that they are experiencing now. I kinda believe her as the last time I was there, about 2 months back, the lounge was up and running on the weekend.
Have a good trip Scotch and like they say on the United board, if you meet someone who tells you no, just try and try again.
P.S. I gave them a nasty feedback form, will see if they reply.
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Travelling makes the world smaller and friendlier.
Was actually quite peeved that a standard rate was ineligible for Gold benefits, so went down and spoke to another front office agent in the morning who told me that I was eligible for breakfast. She even mentioned that usually all Gold members are given free lounge access but since the lounge was closed, breakfast in the coffee house downstairs was due.
I asked her about the lounge and she mentioned that the weekend closing was due to the really low occupancy levels that they are experiencing now. I kinda believe her as the last time I was there, about 2 months back, the lounge was up and running on the weekend.
Have a good trip Scotch and like they say on the United board, if you meet someone who tells you no, just try and try again.
P.S. I gave them a nasty feedback form, will see if they reply.
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Travelling makes the world smaller and friendlier.
May 22, 2003, 6:27 am
#58
Join Date: Sep 2001
Location: SFO
Programs: UA1k3.00mm;AAex-EXP;Hy Glob;Acc Plt;HH Dia;Onyx Plt;Mar LT Tit;IHG DiAm;RR P;RRA G;BW D;Hcom G
Posts: 2,761
Thank you for persisting about asking for benefits. I agree that any rate the hotel offers should allow benefits, since award stays should also allow benefits. What's the point of working hard for an award if we can't enjoy our regular status benefits. We all need to continue to speak up.
May 22, 2003, 7:53 pm
#59
Join Date: Jun 2001
Posts: 307
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by sailaway75:
Have a good trip Scotch and like they say on the United board, if you meet someone who tells you no, just try and try again.</font>
Have a good trip Scotch and like they say on the United board, if you meet someone who tells you no, just try and try again.</font>