[ARCHIVE 2018 to 2019] Waldorf Astoria Maldives Ithaafushi {MDV}
Aug 26, 2019, 8:53 am
#2176
FlyerTalk Evangelist
Join Date: Sep 1999
Location: New York, NY, USA
Posts: 12,483
Thank you for your detailed review. It would be nice if WA can offer different transfer prices based on yachts.
Aug 26, 2019, 10:37 am
#2177
Join Date: May 2019
Posts: 3
I would just follow the directions they emailed you. No way they go against what they previously emailed you. If they give you any hassle tell them, nicely, you are more than willing to let them get you in their boat for free. Let them know you expect them to honor their commitment, but are willing to work with their new policy. Again, be nice, don’t threaten.
TD
"We regret to inform you that we are unable to allow the third party boat to enter to our resort premises." and "We would like to inform you that we are unable to provide any further discount for our transfer fee." Further discount being the standard pricing of 300++.
I have now asked the reservations deparment to get a confirmation from the General Manager of the hotel that they'll not honour their promise nor give a discount. I did actually think they would honour their promise, silly me. Anything else that could be done? Besides the social media bashing
Aug 26, 2019, 11:09 am
#2178
Join Date: Apr 2019
Posts: 12
Have had a few friendly emails back and forth with the WA. They promised by email to me on early May that private transfer is possible, but now they have changed their mind, and apperantly are not planning to honour that promise:
"We regret to inform you that we are unable to allow the third party boat to enter to our resort premises." and "We would like to inform you that we are unable to provide any further discount for our transfer fee." Further discount being the standard pricing of 300++.
I have now asked the reservations deparment to get a confirmation from the General Manager of the hotel that they'll not honour their promise nor give a discount. I did actually think they would honour their promise, silly me. Anything else that could be done? Besides the social media bashing
"We regret to inform you that we are unable to allow the third party boat to enter to our resort premises." and "We would like to inform you that we are unable to provide any further discount for our transfer fee." Further discount being the standard pricing of 300++.
I have now asked the reservations deparment to get a confirmation from the General Manager of the hotel that they'll not honour their promise nor give a discount. I did actually think they would honour their promise, silly me. Anything else that could be done? Besides the social media bashing
LOL They aren’t going to honour anything they said. Great service WA!
Aug 26, 2019, 1:47 pm
#2179
Join Date: Jul 2013
Location: Back in Hell
Posts: 4,178
What a bunch of unorganized, unprofessional.....{insert improvised abusive text here}!!
Don't worry folks, there's very likely to be a revelation as far as their analattitude goes with 3rd party transportation policy. Stay tuned.
As for you guys who have already been told you can take 3rd party transportation to get there, stick to your guns!
Don't worry folks, there's very likely to be a revelation as far as their analattitude goes with 3rd party transportation policy. Stay tuned.
As for you guys who have already been told you can take 3rd party transportation to get there, stick to your guns!
Last edited by MaldivesFreak; Aug 27, 2019 at 12:57 pm
Aug 26, 2019, 4:15 pm
#2180
Join Date: Apr 2004
Programs: Emirates Gold, United Silver, HH Diamond, Marriott Titanium, Hyatt Discoverist, Delta Gold
Posts: 299
What a bunch of unorganized, unprofessional.....{insert improvised abusive text here}!!
Don't worry folks, there's very likely to be a revelation as far as their analattitude goes with 3rd party transportation policy goes. Stay tuned.
As for you guys who have already been told you can take 3rd party transportation to get there, stick to your guns!
Don't worry folks, there's very likely to be a revelation as far as their analattitude goes with 3rd party transportation policy goes. Stay tuned.
As for you guys who have already been told you can take 3rd party transportation to get there, stick to your guns!
Aug 26, 2019, 5:00 pm
#2181
Join Date: Feb 2009
Location: FLL
Programs: United Premier 1K; Alaska MVP 75K; Hilton Honors Diamond; Hertz Pres Circle
Posts: 667
With respect to all of the transfer discussion, I explicitly told management in person that their failure to disclose the mandatory nature of the yacht transfer is an opening for legal liability for them and that they need to be careful. They told me they recognize there are issues with disclosures on the website and sounded like they were going to be making changes.
Another complaint I have is that for anything that goes wrong, they seem to apologize profusely and then do nothing about it. One of my pet peeves. I got multiple people who work here to say to me that the transfer pricing is ridiculous and not competitive.
Another complaint I have is that for anything that goes wrong, they seem to apologize profusely and then do nothing about it. One of my pet peeves. I got multiple people who work here to say to me that the transfer pricing is ridiculous and not competitive.
Aug 26, 2019, 7:44 pm
#2182
Join Date: Jan 2009
Programs: Hilton Diamond, IHG Spire Ambassador, Radisson Gold, Hyatt Discoverist
Posts: 3,623
We had a fire alarm go off and on island-wide in all villas loud enough to wake the dead from 11 p.m. - 11:15 p.m. one night and there was no apology at all.
Aug 26, 2019, 7:46 pm
#2183
Join Date: Jan 2009
Programs: Hilton Diamond, IHG Spire Ambassador, Radisson Gold, Hyatt Discoverist
Posts: 3,623
Tell them you booked flights in reliance on their promise to allow third party transfer and ask if they'll cancel your reservation and cut you a check for $2,000 for the canceled flights. I mean, I'm assuming that's true. I don't know. Only you know that. They could ask to see the airline booking dates and proof. Or they may not and might just reduce the transfer fee further.
Aug 27, 2019, 3:24 am
#2184
Join Date: Apr 2014
Posts: 202
Hi - maybe I misread but are some people getting the OWV for 120k per night? I know the BV is 120k per night and that's what I was going to book...
Aug 27, 2019, 4:04 am
#2185
Join Date: May 2006
Location: SIN
Programs: KF, MPC, BAEC // Bonvoy, WoH, Honors
Posts: 1,464
Aug 27, 2019, 5:49 am
#2186
Join Date: Jul 2011
Location: Los Angeles
Programs: Delta Kryptonium-Platinum Medallion, Hyatt/Hilton Diamond
Posts: 365
Deleted, double post.
Last edited by AirForceFlyer; Aug 27, 2019 at 7:44 am Reason: Double Post
Aug 27, 2019, 5:52 am
#2187
Join Date: Jul 2011
Location: Los Angeles
Programs: Delta Kryptonium-Platinum Medallion, Hyatt/Hilton Diamond
Posts: 365
SCUBA Pics
Quick BIO: I am 52 years old. Have been diving since I was 15. Most of my vacations since I was 25+ have had diving/snorkeling in the mix. Done several dive boat charters.
I can tell you this is hands down the best dive boat I have ever been on. I get that everything is brand new, but they know how to do this right.
Quick BIO: I am 52 years old. Have been diving since I was 15. Most of my vacations since I was 25+ have had diving/snorkeling in the mix. Done several dive boat charters.
I can tell you this is hands down the best dive boat I have ever been on. I get that everything is brand new, but they know how to do this right.
Thanks for the insight! Staying there next week and was wondering how much it costs to dive there? We are PADI Advanced Divers and would not need a refresher dive if that makes a difference.
Aug 27, 2019, 1:29 pm
#2188
Join Date: Jul 2013
Location: Back in Hell
Posts: 4,178
I'm really dumbfounded by some of the things I'm reading here. Down right inexcusable but even weirder is that these things are, well.....weird. I mean, amongst everything else that's weird like ghosts, can they not afford to fork out a few bucks on each bicycle and install dynamo-powered lights with an ambient light sensor on them (so they only shine at night)?
You mean "do you know something we don't.....?"
Yes.
Yes.
Aug 27, 2019, 3:11 pm
#2190
Join Date: Sep 2013
Location: London, UK
Programs: Ronin - churn and burn
Posts: 701
I've emailed them and will upload it once they send it over.
In the meantime I've added the activity list to the wiki, this includes a limited selection of dive prices:
Activities Brochure (prices as of July 2019)