How does the Miles & More offer work?
Oct 26, 2018, 4:54 am
#106
Join Date: Sep 2012
Location: Zurich
Programs: HHonors Diamond
Posts: 449
Completed my 8 stays for diamond status match challenge.
A free 20k points was much welcomed - since I don't collect on star alliance, I'm likely going to burn it flying to HKG to SIN.
Might have to see how much more I need for other seats on the Sinapore airlines flight. Crack open the amex wallet for get the rest across.
A free 20k points was much welcomed - since I don't collect on star alliance, I'm likely going to burn it flying to HKG to SIN.
Might have to see how much more I need for other seats on the Sinapore airlines flight. Crack open the amex wallet for get the rest across.
Oct 29, 2018, 9:09 am
#109
Join Date: Apr 2014
Location: North East - UK
Programs: Exec Club - Gold, HH - Diamond, Club Carlson - Gold, IHG - Spire
Posts: 39
This thread and also the HFP has been really useful so thanks for posting. Without purposefully booking trips to maximise this offer i've managed to rack up 55k of miles, whilst using the bargains offers is a return flight in business to Chicago!
Oct 30, 2018, 9:17 am
#110
Join Date: Apr 2017
Location: FRA
Programs: UA 1K, Hilton Diamond
Posts: 147
(3) compete an eligible stay at any participating hotel or resort within the Hilton Honors portfolio from 1 August, 2018 through October 31, 2018 (promotional period). Bonus Mileage: Earn 2500 Miles & More award Miles for stays during the promotional period.
We will know more after the stay posts.
Oct 30, 2018, 10:25 am
#111
Join Date: Mar 2010
Posts: 1,324
I realize it states completed by Oct 31 but in the past a stay beginning by the last day (Oct 31 in this case) would count within the promotion period so it probably will credit the 2500 miles.
Nov 6, 2018, 2:03 am
#114
FlyerTalk Evangelist
Join Date: Feb 2002
Location: Montreux CH
Programs: FB Platinum, M&M FTL, BA Blue
Posts: 11,623
I’m having problems with a stay completed on 30th October. The miles did not post along with the usual stay points and I chatted with Hilton. Apparently Lufthansa credits the miles, not Hilton in this promotion. My stay posted on 5th of November and Lufthansa will not credit miles for a stay that posts after the end of October, apparently. So it looks like stays right at the end of the promotion could be tricky.
Last edited by Concerto; Nov 6, 2018 at 12:51 pm Reason: typo
Nov 6, 2018, 3:25 am
#115
Join Date: Dec 2006
Programs: LH SEN, FB Plat., HH D.
Posts: 5,050
I’m having problems with a stay completed on 30th October. The miles did not post along with the usual stay points and I chatted with Hilton. Apparently Lufthansa credits the miles, not Hilton in this promotion. My stay posted on 5th of November and Lufthansa will not credit miles for a stay that post after the end of October, apparently. So it looks like stays right at the end of the promotion could be tricky.
Had two stays last week, one checking out on the 30th and the other checking out on the 31st. The points for the first stay have been credited but no sign about the LH Miles(still waiting points and miles for the 2nd stay).
Could be that some hotels are not participating?
Thanks,
Nov 6, 2018, 8:34 am
#116
Join Date: Feb 2015
Location: United Kingdom
Programs: Bonvoy LTTitanium, BAEC Silver
Posts: 591
Received 2500 miles for those stays where the M&M number was quoted on the invoice and received nothing for one stay where the 'AL' (Airline?) row/field on the invoice was blank. I don't understand why it was blank in some cases as it should pick this up from my HH account. Can someone please advise if I can claim this retrospectively via contacting HH or the hotel in question even though it's now 6 November? The stay in question was checking in 30 October and checking out on 31 October and so it should have been an eligible stay. Seems unfair that retrospective claims can't be considered if the stay was within the eligible period.
Nov 6, 2018, 8:44 am
#117
Join Date: May 2000
Location: Chicago
Programs: AA EP, UA Gold-MM, UA 1K (former), GS (former),SPG LT Platinum, Hyatt Diamond, HH Diamond
Posts: 2,299
Received 2500 miles for those stays where the M&M number was quoted on the invoice and received nothing for one stay where the 'AL' (Airline?) row/field on the invoice was blank. I don't understand why it was blank in some cases as it should pick this up from my HH account. Can someone please advise if I can claim this retrospectively via contacting HH or the hotel in question even though it's now 6 November? The stay in question was checking in 30 October and checking out on 31 October and so it should have been an eligible stay. Seems unfair that retrospective claims can't be considered if the stay was within the eligible period.
Good Luck!
Nov 6, 2018, 9:16 am
#118
Join Date: Feb 2015
Location: United Kingdom
Programs: Bonvoy LTTitanium, BAEC Silver
Posts: 591
Unfair, yes. But my understanding is that once the invoice has been produced without the M&M number nothing can be done. I think if you were to have any hope it would be to appeal to the hotel to update the invoice (but I sadly don't feel you would be successful). Once/If the M&M number is on the invoice you could then maybe push for the miles.
Good Luck!
Good Luck!