Kilian Zoll

As far as I can tell, at this property there is a price differential depending on if the booking is made for 2 or 3 people.

If I understand correctly you have booked for 2, but stayed 3, and received benefits for all 3 people?

hailstorm

No. I have always booked for three here, as there was no difference from booking for two.

I have booked for two and stayed three at Hilton Tokyo Bay. I received exactly two breakfasts on that occasion.

Kilian Zoll

Sorry, was going by this post (https://www.flyertalk.com/forum/28326840-post28.html) in the "2nd Guest Stays Free" thread where you indicated it was a 2 guest booking. But maybe this was the Hilton?

Any idea how much the hotel would charge for the rollaway if we show up 3 people on a 2 guest booking and they don't honor (perhaps rightly so) the 2nd guest stays free benefit?

hailstorm

Wow, I totally forgot that! Thanks for proving me wrong. Glad I write things down for posterity.

That would have been my fifth or sixth stay at this property, so perhaps being a repeater had something to do with it.

flapland

Ok, to update others we have decided to go back to Conrad as the Suite is so good especially the extra space over a 4 day stay. Booked last night for 26-30 Dec on the 50% Flash Sale and already noticed offer is sold out for those dates when looking tonight.

Can't wait as now less than five weeks away.

shonanroger

We stayed here once last year with 2 adults and 2 children after booking 1 adult and 2 children by applying the “2nd guest stays free” logic. No issue with 4 persons in one twin room. We didn’t need a rollaway as our 12 yr old slept on the couch near the window after getting some extra blankets and pillows.

At check in they wanted to charge us an additional fee for the children’s lounge access and breakfast, but I was able to talk them out of that.

Kilian Zoll

Thank you for the input. I have emailed the hotel but haven't received a response more than 24h later. Might just go ahead and book a room for two guests and hope for the best.

Kilian Zoll

Just called Conrad Tokyo and received the following information - hopefully an interesting data point for other people looking to book this property.

The "2nd Guest Stays Free" is applicable for the 3 guests as well (pay for 2, stay 3), but Diamond benefits (e.g. breakfast and lounge access) are not extended to the 3rd guest

If booking (and paying) for 3 guests - which is generally comes at a JPY 3,750 premium compared to a 2 guest booking - Diamond benefits are extended to all three guests.

FlyinHawaiian

View from City View Room
We checked in last night for a short two-night points stay. We did check-in via the app and selected a city-view room all the way at the the end of the hall XX42. This turned out to be a good option as there's a nice view of the Skytree that we couldn't see from the restaurant. We asked about a bay view room at check-in and were told that none were available for the first night but they could move us the second; it wasn't worth the bother to us.

sempervivum

Had a recent stay, 11-18 through the 22nd. Diamond, checked in on the app to a twin exec bay view room the day before, didn't get a further upgrade upon check in. It was a holiday week and it seems the hotel was very full. But the twin exec room was more than spacious enough since I was more or less there alone. Breakfast in the lounge and restaurant were excellent, although I know japanese style eggs (rather runny) are not to everyone's tastes. The concierge helped arranged 2 dinner reservations that went well. The bell desk also were great, accepted a package a few days before my arrival and having it ready in my room, as well as accepting my wifi replacement and having it sent up. I did not get to partake in the tea service or evening offerings sadly as I had quite a few activities during my trip. Would return another time for sure, the metro accessibility was better than the PH or andaz imo (for being at a comparable level)

RamGuy

Ended up with booking five nights from 25-30th of June, hoping for another flash sale sometime soon so we can get another five days from 1-5th of July.

Kiwi Flyer

Newer posts for this ARCHIVE THREAD can be found in the

OPEN THREAD for Conrad Tokyo