[ARCHIVE to 2017] Conrad Koh Samui {THA}
#1892
Join Date: Aug 2006
Location: MUC
Programs: LH Sen, HH Diamond, IC RA
Posts: 313
I wrote an email one week ago regarding our upcoming stay in August but haven't got an answer yet.... is that normal?
#1893
Join Date: Aug 2014
Location: PER
Programs: Airlines - Only in the pointy end on points, Hilton Diamond
Posts: 284
#1895
Join Date: Jul 2013
Location: Back in Hell
Posts: 4,178
Try [email protected]
He's the assistant reservations manager.
He's the assistant reservations manager.
#1896
Join Date: Jun 2009
Location: LAX
Programs: HH Diamond, Kimpton IC, Marriott Plat, AS MVP Gold
Posts: 549
#1897
Join Date: Aug 2006
Location: MUC
Programs: LH Sen, HH Diamond, IC RA
Posts: 313
Try [email protected]
He's the assistant reservations manager.
He's the assistant reservations manager.
#1899
Formerly known as hcampana
Join Date: May 2010
Location: AMS
Programs: Hilton Diamond
Posts: 463
Odd. I have been getting quick responses from [email protected] reservations supervisor, and the general email [email protected]. It usually takes a day or two.
#1901
Join Date: Aug 2014
Location: PER
Programs: Airlines - Only in the pointy end on points, Hilton Diamond
Posts: 284
We went to the complementary drinks in the Library last night then wandered up to Zest for dinner
Has been a great stay so far but does seem to lack the polished service of Rangali. No bad service at all it just feels just much harder to organise anything. It may just be that Aneez was fantastic and has ruined us for other resorts.
#1902
Formerly known as hcampana
Join Date: May 2010
Location: AMS
Programs: Hilton Diamond
Posts: 463
We were invited to a nice reception at Aura Lounge with Lyle on tuesday, seemed like only 2-3 couples were in invited. The letter offering the complimentary items for the pool inconvenience was actually signed by the new operations manager, Marco, who started 4 days ago.
#1903
Join Date: Aug 2006
Location: MUC
Programs: LH Sen, HH Diamond, IC RA
Posts: 313
Renovation of pool finished
We arrived at CKS today. Unfortunately the pool renovation is already finished and so no more free happy hour
I have to edit my post:
Till the end of the month there is still a free happy hour at the library from 5-6pm.
We found out by coincidence, when we were going to the normal happy hour, and nobody was there.
But apart from us only 3 other guests were at the free drink venue.Maybe all the others are not informed either?
I have to edit my post:
Till the end of the month there is still a free happy hour at the library from 5-6pm.
We found out by coincidence, when we were going to the normal happy hour, and nobody was there.
But apart from us only 3 other guests were at the free drink venue.Maybe all the others are not informed either?
Last edited by tom-schmitt; Aug 18, 2017 at 4:51 am
#1904
Join Date: Jul 2013
Location: Back in Hell
Posts: 4,178
How is the service there? Any different from a previous visit? That is, if you've been there before.
#1905
Join Date: Aug 2006
Location: MUC
Programs: LH Sen, HH Diamond, IC RA
Posts: 313
Service didn't change since the last time. Staff friendly, not all speak good English.
Service not comparable to Rangali, but we didn't expect that. For us it is perfectly fine.
Today even 5 couples at the free happy hour.
They have now lounge chairs from Dedon next to and in the Lounge near Zest and also the Dedon Swingrests inside the lounge.
Also at the beach they have nets hovering 2 meters above where you can lay inside (like on a boat). (Will add pictures later)
Don't know if they are new, but they didn't have it during our last visit 2-3 years ago.
Service not comparable to Rangali, but we didn't expect that. For us it is perfectly fine.
Today even 5 couples at the free happy hour.
They have now lounge chairs from Dedon next to and in the Lounge near Zest and also the Dedon Swingrests inside the lounge.
Also at the beach they have nets hovering 2 meters above where you can lay inside (like on a boat). (Will add pictures later)
Don't know if they are new, but they didn't have it during our last visit 2-3 years ago.
Last edited by tom-schmitt; Aug 19, 2017 at 5:16 am