Hi there. It's under a 5 minute walk from hotel to Hatton Cross underground and, after waiting on a train, less than 10 minutes to T5 where I normally fly from. I think Terminal 3 is only one stop as opposed to the two for T5 (It's been a while since I last got off at that stop) so I'd say around 15 minutes - 3 to walk to Hatton Cross, 3 to wait on the train, 5 for travel and 4 to walk up to the terminal. Hope that helps.

Yes, very helpful. Thank you AM.

If you want to do it for free it will take around 10 minutes longer. Hatton has a free red bus to Central Bus right out front, if you do not have an Oyster card I think the tube is a bit expensive, around 4 GBP pp.

I stayed here last Saturday night and while I enjoyed the location and ease of getting to from the Hatton Cross tube station....I thought the rooms were a bit dumpy. Fodd in the bar was good enough but not sure I am in a hurry to get back. I checked out at 5.46AM and walked into the AA T3 premium check-in at like 6.02AM on Sunday. If I do return, that simple face will be why. :-)

Stay Report - 12/29-12/30

Location: The hotel is located on the A30 about a half mile from Hatton Cross Tube Station. The good news about that is you can walk to Hatton Cross and take to the tube to the airport or to Central London, I did both. The walk is quite easy in fact. There's not much else around, some cargo areas and part of the airport as well as a lot of bus stations.

Hotel: A very nice new construction HGI. There's a large lobby with a restaurant that serves breakfast and dinner and a bar as well as a sundry shop which was closed when I arrived. There's a smallish parking lot too and an area the Hotel Hoppa will pick up from (you can buy tickets at a machine in the lobby).



Check In: Handled very well by the agents on duty. I got my breakfast coupons and had the Wifi explained to me and I got two bottles of water because of my status.

Room: Do note you need your room key to access the elevators in the lobby. The room was a little on the small side (especially the bathroom) but was still quite comfortable. There were outlets near the bed which I found to be somewhat rare in Europe as well as a desk. Sound proofing is not good, I could hear everyone who spoke in the hallways outside.







Breakfast/Other: A way better than normal HGI Breakfast. Full English plus cold cuts, cheese and salmon as well as omelet or eggs your way bar and waffle maker. When I checked out the manager asked if there was anything they could have done to improve my stay and I had to say no, great stay.



Perfect LHR hotel in my opinion, especially at the 64 GBP I paid for the room.

For what it's worth, note that there is also the 423 bus from T5 to Envoy Avenue, one stop before Hatton Cross Tube Station. Several advantages here - shorter walk at T5 (vs. Tube) shorter walk from bus stop to hotel (approx 100metres) and the bus is within the free of charge area at LHR. If you're using T5 I have found this to be the quickest, shortest and cheapest route. It works in both directions.

I stayed here on December 29, as I was flying to Cyprus to start at the Hilton Nicosia Park (where I am now).

Warm welcome, Diamond level membership recognised, two bottles of water, good wifi, friendly staff and good food. Could not ask for better.

A million times better than the dreadful DoubleTree Heathrow, not that far away!

I was there at the same time!
Room not ready, so moved to room on 6th floor which was better as the one I chose did not have much of an aeroplane view! It was an earlier (slightly) check in, so all good.
Two water, internet, no drinks vouchers, I would have to agree breakfast for a Garden Inn is very good, very professionally delivered. Excellent egg/ omelette station.
My only gripe was that no upgrade was offered (I know its not a Garden Inn benefit, but reading up thread they often do for Diamonds)- only because this would have meant a king with sofa with the best aeroplane/ runway views! Hopefully next time.
I must also add I was very impressed with how clean the bathroom was, it was very clean and smelt clean.
Overall a good stay, and I would use again.

That's very good advice. I flew into T5 and had i known this I would have done it, I'll remember it for next time.

Good point, obviously I wasn't upgraded either and had I known Diamonds are often I upgraded I think I would have asked. Worst they can do is say no.

Seems we go the same service as I was moved on the day, due to my room not being available, also to the 6th floor. For an HGI you don't get drinks vouchers, but you get the two bottles of water instead, which I see you got. I ordered an omelette in the morning and it was spot on. I'm a plane spotter so I was perfectly suited for watching arrivals on 27L. My bathroom was also spotless, as indeed all rooms are at this hotel, as I've stayed there before.

Safe travels and a Happy New Year.

I was always under the assumption there was only one class of room here and never worried about the upgrade until scoring it one day. Although in my opinion the difference is so negligible I doubt I would have even noticed if I hadn't been told at check in, from memory the only difference was the sofa and marginally higher floor/improved view like you mentioned.

I've had a number of really good stays here and in terms of preference, I rank it above the Doubletree and depending on the rate, nearly on par with the T4 Hilton.

Not sure if he's still there, but in early 2015 I stayed here quite frequently and one of the Front Office supervisors, I think his name was Kasal? began to recognize me and his service was, quite frankly, outstanding. He always warmly welcomed me back by name, made a fuss over my diamond status, frequently with things well over and above the stated benefits. On one occasion, just after checking out, I took a look at my phone and saw my flight out of T4 had been delayed quite heavily. So I asked if I could stow my bags for a few hours, Kasal replied with "Oh, why don't you just leave them in the room? I can give you back the key, how long would you like it for" happily giving me back the room for the rest of the afternoon, I think I didn't end up leaving until well after 4pm.

I'm really pleased to hear that your experiences at the HGI have been so positive, especially with a delayed flight. It's attitude from staff members like this that can certainly help boost the reputation of a hotel overall.

One thing is for sure, you'd not have had this from the DoubleTree Heathrow, in any way, shape or form.

Safe and happy travels. Happy New Year.

I'm staying again tomorrow night.
Booked using a pre-pay rate so I'm betting they haven't taken the money yet as with every other pre-pay rate I've booked recently.

Have gone for Room 646. Corner so probably the same shape as last time when I was in 746 (TV wasn't facing the bed so had to pick it up, turn it around and put it on a table). Hopefully some runway views / Concorde although it will be dark so probably won't see a lot anyway - better standing outside the tube station as you practically touch the planes there.

The Doubletree isn't that bad. Do like the Tesco across the road - handy for getting snacks if you don't want to pay hotel prices.

Had a night here last night. Booked a Queen room and upgraded to a King. (As a Diamond I assume). Offered two bottles of water on arrival and asked if I wanted breakfast or points. Good soundproofing from outside, but I could hear people in the next room talking, and they weren't being loud. Also, the doors all slam shut, you can't seem to close them gently.

It was ok, a bargain I guess as I booked in the sale, but I did miss the lovely Sofitel bed where I'd usually stay.

Upgrade appeared on the morning of the stay, not when e-checkin opened the day before.

Just some information others may find useful.

The hotel offers rooms with 2 double beds however you cannot book 2 adults and 2 children. The response is no rooms available. I spoke to the hotel and they confirmed you book for 2 adults and 1 child then add additional child to comments or give them a call.

Very handy to know.