Honors Login Update
Apr 3, 2015, 8:56 am
#349
FlyerTalk Evangelist
Join Date: Nov 2003
Location: South Florida
Programs: AA LTG (EXP), Hilton Silver (Dia), Marriott LTP (PP), SPG LTG (P) > MPG LTPP
Posts: 11,329
Seem to be 1000 points better off, but can't see anything listed in the all points activity section?
Not sure whether these 1000 are from this or another dining promo I've been chasing up, does anyone who's had the posts see anything I there all pints activity section and if so what does it say?
Not sure whether these 1000 are from this or another dining promo I've been chasing up, does anyone who's had the posts see anything I there all pints activity section and if so what does it say?
02 Apr 2015
PASSWORD UPDATE 1K POINTS OFFER
1000 0
Apr 3, 2015, 9:49 am
#351
Moderator: Smoking Lounge; FlyerTalk Evangelist
Join Date: Feb 2004
Location: SFO
Programs: Lifetime (for now) Gold MM, HH Gold, Giving Tootsie Pops to UA employees, & a retired hockey goalie
Posts: 28,878
Apr 3, 2015, 9:58 am
#353
Join Date: Mar 2007
Location: Cheshire
Programs: HH Diamond, IHG Diamond Am Elite, Best Western Gold, Marriott Bonvoy Gold, Radisson Rewards Gold
Posts: 1,713
Apr 3, 2015, 9:59 am
#354
Join Date: May 2009
Location: EUG
Programs: AS MVP, AA MM, HH Diamond, MR Gold
Posts: 8,222
When should I conclude I'm not getting mine? I didn't do it right away because Erin said "wait", and when she said "now", I did it.
When I sign in with my new password I get Recaptcha.
When I sign in with my OLD password (and yes even today I tried it, after April 1), it takes me directly to my account page with no Recaptcha.
Something's definitely wrong, but I don't know what.
When I sign in with my new password I get Recaptcha.
When I sign in with my OLD password (and yes even today I tried it, after April 1), it takes me directly to my account page with no Recaptcha.
Something's definitely wrong, but I don't know what.
Apr 3, 2015, 10:08 am
#355
Join Date: Oct 2000
Location: Seattle WA, USA
Programs: Hilton Diamond, Marriott LT Plat, AS Lounge
Posts: 3,478
Apr 3, 2015, 10:12 am
#356
Company Representative - Honors by Hilton
Original Poster
Join Date: Aug 2009
Programs: Hilton Honors
Posts: 1,516
I changed mine a couple weeks ago while 1K points were being offered but still no points for me. Now I am getting the pop up banner again to earn 1K points and the following on the homepage:
"As of April 22, 2015, all members will be required to update their PIN, or current password, to a new & secure password. Earn 1,000 Bonus Points when you update your password now by visiting the Personal Information section of your account profile."
Erin, does the website want some of us to change our password again, or is the system too unsophisticated to know who has already changed their password?
"As of April 22, 2015, all members will be required to update their PIN, or current password, to a new & secure password. Earn 1,000 Bonus Points when you update your password now by visiting the Personal Information section of your account profile."
Erin, does the website want some of us to change our password again, or is the system too unsophisticated to know who has already changed their password?
With these reports coming in, I was beginning to think it walked and quacked like a sweep, but since I haven't been swept up, and I received the notice again with the new deadlines despite having fulfilled the requirements, I'm going to change my password again, and let the devil take the hindmost -- e.g., if two rewards come through, oh well.
If your current password was created prior to March 12, 2015, you will need to change your password and make this update by April 10, 2015, to earn the 1,000 Bonus Points.
Please keep in mind it may take six to eight weeks to receive this Bonus!
Cheers,
Erin
Apr 3, 2015, 11:28 am
#358
Join Date: Apr 2012
Posts: 176
Changed the pw, new one is working just fine and received the bonus.
But why can I still use the old password after changing it? What´s the point of implementing a mandatory password change for your customers, when the old passwords, who supposedly pose a security problem for account holders, still continue to work?
Sorry to say this, but once again your IT department is a bad joke, if this was my work result back in the days as an IT consultant, I would have been dismissed a long time ago...
But why can I still use the old password after changing it? What´s the point of implementing a mandatory password change for your customers, when the old passwords, who supposedly pose a security problem for account holders, still continue to work?
Sorry to say this, but once again your IT department is a bad joke, if this was my work result back in the days as an IT consultant, I would have been dismissed a long time ago...