These criteria are closer to the old Marriott lifetime criteria while the ten years as a Diamond parallels the SPG requirement of ten (not necessarily consecutive) years as Plat (plus 500 nights) for lifetime PlatMinus status.
I'm surprised that no one has made a literary reference (or joke) about diamond appearing at one thousand and one nights. |
Originally Posted by nicksaab
(Post 24337472)
So how many diamonds out there got absolutely nothing then?
No 100k, no 2x3x rewards and no lifetime? I have 7 years Diamond, 500+ nights - nothing at all. |
I requested a count from HH via e-mail and received a response in less than a day. The night count included award nights, and it will take them up to 10 business days to provide a night count for paid stays.
I've been a Diamond for 8 years, and at the rate I'm going I will be LTD in about in about 12 more years. :D (I used to really benefit from the rolling tier qualifications. :)) A meaningful Lifetime Gold would be nice, as that would likely be within reach for me. David |
Originally Posted by snapper6768
(Post 24336160)
First of all a lie on the levels...but what really cracks me up is the timing this took them. Did it really take months for Hilton to come up with 10 years and 1000 night....good lord...what a crock....and they are not following it
I also think that the lifetime thing is not very important considering what Diamond is and how to achieve it. If it was worth all that much, it would be worth 30 stays. |
For the 1,000 night requirement is that 1,000 total nights since being an HH member or just since achieving gold?
And for the 10 years of diamond will credit card status count or just earned status? I have over 1,000 night including the years I was gold and have been a diamond for seven. Dual HH and Hyatt diamond. Seeing how stingy Hilton is with the highest speed wifi and giving late checkouts, I am trying to move any stays I can over to SPG when possible from Hilton since I get decent internet speeds and a guaranteed 4 p.m. checkout so won't qualify this year on nights for Hilton diamond but can easily put $40,000 on a credit card to maintain the status. It would be worth it for me to put the $40,000 a year over the next three years on a credit card if it means lifetime diamond status, but I am not sure if those three years will count towards the ten year requirement or not. |
Originally Posted by agehall
(Post 24332764)
You don't see him much, do you? :)
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Originally Posted by indufan
(Post 24335017)
I am curious about the 10 year thing. If you spend a thousand nights in 3 years shouldn't you still get it?
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The PAID night requirement is going to keep me from achieving LT Diamond. I qualify for Diamond on stays, most paids are at lower end properties (HI, HGI, DT), awards at higher end properties.
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Originally Posted by SADDE6
(Post 24337042)
I would agree it's good to recognize first and foremost those who have spent 1,000 nights, however, if the requirement remains at 1,000 nights I suspect it will drive away more people than it attracts.
My father has been Diamond for about 7 consecutive years (he's not exactly sure). Most of his stays are at least 5 consecutive nights in properties in Europe and at the Beverly Hilton, so he qualifies on base points. He said that he'll "never" hit the 1,000 night requirement for Lifetime Diamond. |
17 years straight Diamond isn't good enough for them
17 years in a row as Diamond averaging 40-50 nights per year (granted...on the lower end) and I'm still not even close to making the requirement. Lifetime Diamond would have brought me back, but now I'm glad I've moved most of my business to Marriott. Even the credit card nights count towards lifetime there.
If Diamond were super special, I would agree with the tough requirements, but even as Marriott Gold, I get treated much better than HH Diamond. |
Originally Posted by MCOGUY
(Post 24332938)
I just got my lifetime Diamond status email as well! While the threshold is high, it's something that is clearly earned by building loyalty, which is the intention of the program. I have had Diamond for 14 years with at least 100 plus paid nights a year. I too hope there will be some type of tier bonus in the future, i.e. Suite upgrade or some type of perk. I often think if you stay double the Diamond stays of 120 per year, or even a 100 a year, there should be an upgrade priority for you, ie suite perk. I never ask for it, but it would be nice.:). Anyway thanks Hilton for doing this, as it will be a nice perk for when I retire, and I'll stay with Hilton as a result.
I will say though that for the most part, most Hilton properties have been very accommodating when I do travel with family on occasion, but making it a clear perk for attaining Lifetime or even Diamond would give people something to work toward and probably draw others in from competing programs. I know some are complaining about the 1,000 paid nights and 10 years, but that's what makes it more exclusive and in recognition of long term and consistent loyalty ^ I very much enjoy my United Global Services level, I spend a lot of money with United and have been a loyal customer for many many years, as a result they recognize that and give me some pretty nice and exclusive perks. For those saying 10 years and 1,000 paid nights is tough to achieve, consider the airlines, on United to get lifetime Gold you need to have flown a million base miles, two million for Platinum, three million for 1K and four million for lifetime Global Service. Now I do 200,000 to 275,000 base miles a year, so 20 years and a huge amount of dollars on UA metal to attain lifetime in their highest tier, 40 years if you do a healthy 100,000 base miles a year. Hilton, I think you have it right, 10yrs/1,000 paid nights, let Marriott and Starwood lower their requirements then have them lose the exclusiveness of attaining the level in the first place, but please give us Lifetime Diamonds a few extra perks in reward for our long term and consistent loyalty to Hilton. |
Originally Posted by 3Cforme
(Post 24338682)
Dude, do you need somebody to explain how 'and' is used in setting out qualification criteria? Complain that you don't like the criteria, but they are plural here and Hilton sets them as it sees fit.
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Hilton Testing Diamond member loyalty
Wow, I hope Hilton is reading these boards. I think they took something with LTD and this 100K promotion and thought they had good things in place and what they really did was irritate and alienate.
They have to know that nothing is a secret anymore and that information travels in real time on the internet. So they are either stupid with these promotions or they just don't care what loyal members think.....and I am not sure which of these scenarios is worse |
Complete incompetence at HH about this. Per the suggestion of another poster I sent this email to HH:
I am trying to determine how many paid nights I have toward the 1000 required for lifetime diamond status. I called the Diamond Desk and they were unable to provide. Another HH member suggested that I email this address as they had been provided the answer within an hour. Can you provide me with the # of paid nights I have?" This is the response I got: Dear XXXXXXXX, Thank you for your inquiry regarding Lifetime Diamond Status. We appreciate you taking the time to contact us. Our records indicate that your account has registered xxxx total nights since your enrollment on March 31, 1994. To achieve Lifetime Diamond Status, you must have maintained Diamond Status for at least 10 years (non-consecutive) and completed 1,000 paid nights. The 1,000 paid nights are over the life of the HHonors account, not only the years the Member achieved Diamond status. If there is anything else we can assist you with, please do not hesitate to contact us. For immediate assistance, please click on the link below for the contact number of the Hilton Worldwide Service Center location nearest you. http://hhonors3.hilton.com/en/support/index.html Best regards, XXXXXXXXX Diamond Coordinator Customer Care Email Department Hilton Reservations and Customer Care www.hiltonworldwide.com How are we doing? Hilton Worldwide strives to offer the world’s best customer service in every interaction. We would love to hear your thoughts on your experience with the last email representative to assist you. Please click on the below survey link to be redirected to a new survey tool geared towards improving the service our email team provides: . |
My loyalty is being tested.
990 Total nights (I thought I had over 1000 but was mistaken) 21 consecutive years as a Diamond Member Not good enough for Lifetime Diamond Status Too good for the 100,000 bonus points and 2x/3x promotion While Hilton is handing out rewards nothing for me and many, what I would consider extremely loyal, customers. My brother-in-law has been trying to get me to convert to Marriott for years. He called to ask me how I made out with Hilton's new promotions and got a great laugh when I told him that he was right - I should have made the switch over a decade ago. The good news is I have another 10 years of heavy travel so can make LT status in Marriot if I choose. The fact that Hilton cannot even tell me how many PAID nights I have out of the 990 total is mind boggling. Thought about switching my stays the next three weeks in NYC, Berlin, and Istanbul but decided to stay put for the moment. Rant over - I feel a little better |
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