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Consolidated "CAPTCHA for logging in?" thread

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Old Oct 22, 2014, 4:27 pm
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HHonors Sign In (if the link has disappeared)

https://secure3.hilton.com/en/hh/customer/login/index.htm
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Consolidated "CAPTCHA for logging in?" thread

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Old Dec 22, 2014, 9:39 am
  #196  
 
Join Date: Aug 2012
Location: SLC
Programs: DL FO, KM, & 1.7MM; UA nothing; HH♦; National EE
Posts: 6,344
I got "I am not a robot" today. It worked fine on my laptop, but what should I answer when I'm on my Android phone?
Howste is offline  
Old Dec 22, 2014, 9:49 am
  #197  
 
Join Date: Oct 2000
Location: Seattle WA, USA
Programs: Hilton Diamond, Marriott LT Plat, AS Lounge
Posts: 3,478
Originally Posted by cblaisd
Interestingly, I did a lookup of a hotel (using Chrome) and made the reservation and got to the page when it asked me to fill out the name, address, etc. I then clicked sign-in at the top of the page and there was no captcha at all.
The same thing happened to me using IE. I tried to duplicate it but the next time the captcha came up.
Westcoaster is offline  
Old Dec 22, 2014, 10:09 am
  #198  
 
Join Date: Feb 2003
Location: New York City
Programs: BA Gold Guest List; HH Diamond; Hyatt Diamond; SPG Gold
Posts: 2,833
Originally Posted by txflyer77
I was a little surprised at the reaction here since this is a pretty common tool.
It's a common enough tool for initial registration on a site, or in case of a failed login attempt or something similar. I have never used a site that required one for every single login like the HHonors one.
NickW is offline  
Old Dec 22, 2014, 10:30 am
  #199  
 
Join Date: Jan 2006
Location: SLC, UT
Programs: United 1K; HHonors Diamond; IHG Spire
Posts: 71
I've long struggled with their website. Their app is good though!
jeffery352 is offline  
Old Dec 22, 2014, 11:54 am
  #200  
 
Join Date: Nov 2012
Location: PBI/FLL/MIA
Programs: DL DM/2MM, MR Ambassador, National EE
Posts: 1,614
Yep, they need that Captcha there because some netbot is just dying to login to my HH account... #SMH
krlcomm is offline  
Old Dec 22, 2014, 5:04 pm
  #201  
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Originally Posted by NickW
It's a common enough tool for initial registration on a site, or in case of a failed login attempt or something similar. I have never used a site that required one for every single login like the HHonors one.
Emphasis added

Never is a strong word. Apparently you've never purchased tickets through Ticketmaster.

With that said, Hilton's site is the only lodging company where I have encountered this.
controller1 is offline  
Old Dec 22, 2014, 7:36 pm
  #202  
 
Join Date: Nov 2005
Location: Rarely in one place long. Vancouver, WA when that happens.
Programs: Alaska MVP Gold 100K, AA LifePlat, Marriott Titanium, Hyatt Globalist, IHG Dmd, gave up on Hilton
Posts: 68
I could not agree more. I have often loathed the Hilton site, but this is the kind of approach that makes booking elsewhere so very much more appealing. What a pain. The numbers were almost livable. The words are inane.
kiowavt is offline  
Old Dec 22, 2014, 8:12 pm
  #203  
 
Join Date: May 2012
Programs: Hilton Diamond DL Platinum UA 1K, DL Gold, Marriott Gold
Posts: 500
Congratulations Hilton!

My AAA # saved in my profile lasted 3 whole days . Today I went in to make 3 night reservation and no longer there.

This time I could have dug it out but instead I gave the business to Marriott in about 45 seconds .

They have a real Big Boy website that is never down and does what it is supposed to do.

Grow Up Hilton
kapkap46 is offline  
Old Dec 23, 2014, 12:28 am
  #204  
 
Join Date: Feb 2003
Location: New York City
Programs: BA Gold Guest List; HH Diamond; Hyatt Diamond; SPG Gold
Posts: 2,833
Originally Posted by controller1
Never is a strong word. Apparently you've never purchased tickets through Ticketmaster.
I used it advisedly; no, I have never bought tickets through Ticketmaster.
NickW is offline  
Old Dec 23, 2014, 6:07 pm
  #205  
 
Join Date: Mar 2010
Location: Probably somewhere in Economy Class
Programs: Lufthansa, United, Hilton, Marriott, Hyatt
Posts: 1,805
BOND's the Name, Robot BOND

The robot question on Hilton's website might not be too farfetched as evidenced by this start-up which has invented a robot that can perfectly replicate a person's handwriting.

See more here: https://hellobond.com

Suffice to say, I'm not going to be putting my checkbook in front of that robot.
AussieOzzie is offline  
Old Dec 24, 2014, 6:27 am
  #206  
 
Join Date: Feb 2003
Location: On strike
Posts: 8,135
Originally Posted by NickW
It's a common enough tool for initial registration on a site, or in case of a failed login attempt or something similar. I have never used a site that required one for every single login like the HHonors one.
Originally Posted by controller1
Never is a strong word. Apparently you've never purchased tickets through Ticketmaster.

With that said, Hilton's site is the only lodging company where I have encountered this.
New York's E-ZPass site also requires a captcha for every login, although (unlike the Hilton captchas) it is so comically easy to read that I'm not sure what possible security benefit flows from it. (Any self-respecting character-recognition program would defeat it.)
beltway is offline  
Old Dec 24, 2014, 12:16 pm
  #207  
 
Join Date: Jun 2011
Location: USA
Programs: UA Global Services, TSA Pre✓, Marriott Gold, Hilton Gold, IHG Platinum
Posts: 1,116
I feel you, man. A few years ago, I was locked out my Yahoo account for failing the squiggly lines test. I am, officially, a robot it seems.
BA_Jfan is offline  
Old Dec 26, 2014, 7:25 pm
  #208  
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Join Date: Jun 2008
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Posts: 12,646
What possible security value is provided by having to click the "I am not a robot" button???

I thought that trying to decipher and reproduce the squiggly text was the barrier against robots.

...the squiggly text that I often have to refresh 3 or 4 times to get something that is actually decipherable.
StayingHomeIsBetter is offline  
Old Dec 27, 2014, 3:53 am
  #209  
 
Join Date: Oct 2011
Posts: 4,964
.....

Last edited by angatol; Feb 28, 2015 at 11:49 pm
angatol is offline  
Old Dec 27, 2014, 7:46 am
  #210  
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Join Date: Jul 1999
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Posts: 19,719
Can't sign into my account or search hotels, site seems paralyzed below the home page. How does the company stay in business?
BearX220 is offline  


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