Oct 22, 2014, 4:27 pm
Last edit by: davie355
HHonors Sign In (if the link has disappeared)
https://secure3.hilton.com/en/hh/customer/login/index.htm
https://secure3.hilton.com/en/hh/customer/login/index.htm
Consolidated "CAPTCHA for logging in?" thread
Nov 9, 2014, 6:36 pm
#136
Join Date: Feb 2013
Programs: Hilton Diamond
Posts: 4,265
I agree, the numbers are fine, but the mumbo jumbo words that you can barely read become maddening after a few log ins
Nov 13, 2014, 4:44 am
#137
Join Date: Dec 2001
Location: Zurich
Programs: M&M FTL, HHonors Diamond, Langham Elite, SPG Corporate Preferred
Posts: 470
Every time I try to log-in via the normal page, I get the message "The Sign In details you entered do not match any accounts on record. Please check that your caps lock is off and then try again."
I can only log in if going through a dummy booking and then logging in from there. Is there a solution to this ?
I can only log in if going through a dummy booking and then logging in from there. Is there a solution to this ?
Nov 13, 2014, 7:37 am
#138
Join Date: Jan 2003
Posts: 3,786
Every time I try to log-in via the normal page, I get the message "The Sign In details you entered do not match any accounts on record. Please check that your caps lock is off and then try again."
I can only log in if going through a dummy booking and then logging in from there. Is there a solution to this ?
I can only log in if going through a dummy booking and then logging in from there. Is there a solution to this ?
Dec 7, 2014, 8:22 am
#139
Join Date: Jan 2005
Location: IAD...and loving it?!
Programs: UA Platinum (1MM Gold), HH Diamond, Marriott Gold
Posts: 858
was numbers, now (ficticious) words
Every log-in I've had since Captcha was implemented, including about an hour ago, presented a 3-4 digit number which was easy to read and enter.
Now (10 minutes ago) is two distorted words, one of which is made-up. Horrible! I had to click the refresh several times to get to a pair that I could read accurately.
Can't argue this isn't good security when the rightful account holder can't log in!
Now (10 minutes ago) is two distorted words, one of which is made-up. Horrible! I had to click the refresh several times to get to a pair that I could read accurately.
Can't argue this isn't good security when the rightful account holder can't log in!
Dec 7, 2014, 8:12 pm
#140
In Memoriam
Join Date: Jul 2001
Posts: 35,555
I started getting the scrabble words two week ago and said screw it... went to IHG for travel plans.
Three weeks ago I wrote to Diamond desk without reply.
Seriously; I was on track for +130 rooms this year prior to this nonsense, now I doubt I will break 80.
If it keeps up next year, I doubt I will make Diamond.
Three weeks ago I wrote to Diamond desk without reply.
Seriously; I was on track for +130 rooms this year prior to this nonsense, now I doubt I will break 80.
If it keeps up next year, I doubt I will make Diamond.
Dec 8, 2014, 5:34 am
#141
Join Date: Aug 2012
Location: SLC
Programs: DL FO, KM, & 1.7MM; UA nothing; HH♦; National EE
Posts: 6,344
Dec 9, 2014, 3:04 pm
#143
Join Date: Jan 2005
Location: IAD...and loving it?!
Programs: UA Platinum (1MM Gold), HH Diamond, Marriott Gold
Posts: 858
and now back to numbers...
consistently for the last two days (maybe 6 logins...planning some trips), I've gotten numbers again which, for me at least are WAY easier to decipher.
Dec 19, 2014, 8:38 am
#145
FlyerTalk Evangelist
Join Date: Sep 2002
Location: Chicagoland, IL, USA
Programs: WN CP, Hilton Diamond
Posts: 14,193
Hilton is screwing with the website again.
They have decided to add another layer to checkin, at least to my account. So account #, password, and before CAPTCHA you have to click a box "I am not a robot."
Naturally they have loused it up. Been trying for 30 minutes to get in and all I get is:
"Internal Server Error - Read
The server encountered an internal error or misconfiguration and was unable to complete your request.
Reference #3.74896783.1419003334.deb63cf"
Thanks, Hilton IT.
Naturally they have loused it up. Been trying for 30 minutes to get in and all I get is:
"Internal Server Error - Read
The server encountered an internal error or misconfiguration and was unable to complete your request.
Reference #3.74896783.1419003334.deb63cf"
Thanks, Hilton IT.
