Conrad London St. James {GBR}
Aug 21, 2022, 10:18 am
#226
Join Date: Jan 2008
Location: Europe
Programs: Hilton Honors, Marriott Bonvoy, Accor, Hyatt, (Former IHG Ambassador)
Posts: 1,394
Sep 26, 2022, 3:03 am
#229
Join Date: Feb 2018
Programs: Hilton Honors diamond
Posts: 403
This is the one I had in my contacts, but not sure if it’s still valid, perhaps someone can confirm?
[email protected]
[email protected]
Sep 26, 2022, 7:02 am
#230
Join Date: Dec 2010
Posts: 2,652
[email protected]
goes to guest relations
I filled out the automated survey after my visit, gave some very detailed feedback. No reply.
goes to guest relations
I filled out the automated survey after my visit, gave some very detailed feedback. No reply.
Sep 27, 2022, 7:45 pm
#233
Join Date: Aug 2010
Location: ORD
Programs: AA EXP >3 Million miles,HH Lifetime Diamond
Posts: 2,888
[email protected]
goes to guest relations
I filled out the automated survey after my visit, gave some very detailed feedback. No reply.
goes to guest relations
I filled out the automated survey after my visit, gave some very detailed feedback. No reply.
Sep 27, 2022, 9:22 pm
#234
Join Date: Dec 2010
Posts: 2,652
Sep 27, 2022, 11:38 pm
#235
Join Date: Dec 2011
Location: BRS
Programs: BA Gold, Hilton Diamond
Posts: 4,994
Sep 28, 2022, 2:20 pm
#236
Join Date: Sep 2013
Posts: 99
I stayed here for 3 nights last July on that silly good deal (something like £350 for 3 nights including £70 credit). It was good except for confirming by phone that the room would have opening windows and arriving, reconfirming, going to the room and finding that they didn't, and having to move rooms. But they sent an apology and dealt with it well.
I'm thinking of returning for our anniversary for one night. Is it still a good shout? I can get a king deluxe on a Saturday for £270 with breakfast which seems decent in this climate for a Saturday?
Is the Pem a nice restaurant for an intimate dinner?
I'm thinking of returning for our anniversary for one night. Is it still a good shout? I can get a king deluxe on a Saturday for £270 with breakfast which seems decent in this climate for a Saturday?
Is the Pem a nice restaurant for an intimate dinner?
Last edited by masmadrid; Sep 28, 2022 at 2:27 pm
Sep 28, 2022, 5:16 pm
#238
Join Date: Aug 2010
Location: ORD
Programs: AA EXP >3 Million miles,HH Lifetime Diamond
Posts: 2,888
Sep 28, 2022, 11:32 pm
#239
Join Date: Dec 2010
Posts: 2,652
The glasses in the lounge were face down on a drying rack. The glass shelf under the drying rack was not cleaned, nor was the rack, which should have been cleaned and sanitized daily, at a minimum. Hairs were present that stuck up through the drying rack as well as a white caked substance that could be anything from mold to dirt.
I alerted tbe staff to this. They agreed. Next day? Nothing. I poured everything in a tea cup from there on out. Mentioned this in my survey. No reply
Transferred to the Bankside for my next stay and the glasses in the lounge were face up and spotless.
I alerted tbe staff to this. They agreed. Next day? Nothing. I poured everything in a tea cup from there on out. Mentioned this in my survey. No reply
Transferred to the Bankside for my next stay and the glasses in the lounge were face up and spotless.
Sep 29, 2022, 12:03 am
#240
Join Date: Feb 2018
Programs: Hilton Honors diamond
Posts: 403
The glasses in the lounge were face down on a drying rack. The glass shelf under the drying rack was not cleaned, nor was the rack, which should have been cleaned and sanitized daily, at a minimum. Hairs were present that stuck up through the drying rack as well as a white caked substance that could be anything from mold to dirt.
I alerted tbe staff to this. They agreed. Next day? Nothing. I poured everything in a tea cup from there on out. Mentioned this in my survey. No reply
Transferred to the Bankside for my next stay and the glasses in the lounge were face up and spotless.
I alerted tbe staff to this. They agreed. Next day? Nothing. I poured everything in a tea cup from there on out. Mentioned this in my survey. No reply
Transferred to the Bankside for my next stay and the glasses in the lounge were face up and spotless.