Check In

Check in was quick, although they could not find my booking to start with.  Not sure what happened as I had check-in already through the app but the girl was insistent I did not have a booking.  Once she looked again it was found and I was quickly on my way with 2 small water bottles handed to me for being a Hilton Honours Memeber!  

Room

The room was very dated but reasonably comfortable.  The bed was fine and the bathroom had a very powerful shower - probably the best part of the while stay!  The worst was the really noisy air conditioning unit in the room which come on and off and meant I got zero sleep throughout the whole night.  It was quick shocking how loud this thing was!  Unfortunately I couldn't turn it off as it was quite muggy - although it may have been preferable to getting no sleep!

Service

All fine - nothing outstanding but nothing bad.

Dining

I did not eat in the restaurant but went to the Executive Lounge.  Do not plan to eat here - the nibbles were very poor quality, slightly stale and luke warm!  Very unappetising!

The drinks were fine - free flowing and the chap was constantly coming round to refill - lots of soft drinks available and beer for what I could see.  I think the drinks ended at 9pm but I did not stay that long.

The lounge had an nice view but that was about all that was going for it!  

Location

The hotel is pretty close to the airport - a short bus ride away.  I had to wait quite a while for the bus though and in the end I think someone called.

In the morning the bus goes every half hour so not ideal but just time it and you will be fine.  The bus drops off at the different terminals but picks up at one place so keep an eye out for the signs when you land!

Overall

The outdated rooms and the noisy air conditioning means that I will not be staying here again.  However it is handy for the airport.

Advertised as JFK's only Full service hotel - I think not

Check In

I booked a room with my HHonors points and did e-checkin with digital key before arrival and was able to see my upgrade to exec room and I selected 1222, with a view of Manhattan!

I arrived at the airport T8, took the airtrain to Federal circle and hopped on hotel provided shuttle, which got me to the hotel efficiently in about 10 mins.

Room

The room was quite dated with some furniture having seen much better days long time ago. The aircon was really loud, but bed was fine. The aircon was quite efficient, could cool or heat a room within minutes, but the constant noise it was making was horrible! The bathroom was clean and had a nice, refurbed shower with the usual Hilton amenities.

Dining

I used the exec lounge in the evening, but it is very bad, literally a few chairs, two pacs of some chips/crisps and some cans of soda. One hot dish to speak of, but looked disgusting and old, so did not attempt to eat it. Gave it a miss during breakfast and headed down to the restaurant for a 'full american' which it was not, but at least there were some choices of hot and cold foods, though the 'fresh' raspberries had mould on them...

Service

The front desk was not particularly friendly. When I enquired about the pool, only reason why I chose this hotel, they told me it was closed between December to April (despite this being a heated indoors pool - I don't get it...)

Overall

I would not stay here again and if you have more than 10 hour layover I would head to Brooklyn or Manhattan to have some fun in the town.