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Text loyalty program-- 10,000 points?

Text loyalty program-- 10,000 points?

Old Feb 23, 2011, 8:16 am
  #46  
 
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says as of Feb 18th, no longer available
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Old Feb 23, 2011, 9:19 am
  #47  
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No email for me - anyone get points yet here? I know Hilton updates pretty quickly.
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Old Feb 23, 2011, 9:27 am
  #48  
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Originally Posted by ktremor
Deal is DEAD

Got this email reply this morning after her voicemail was full:

Thank you for your e-mail. If this is in regards to the Loyalty Program Promotion of 10,000 points, unfortunatly the promotion has reached its maximum membership. Therefore, the promotion/points are no longer available.



Thank you for your loyalty to the Hampton brand.
What maximum membership? I don't recall seeing any fine print mentioning that in the FB offer. So I guess if they end up sending me texts in the feature, that means I slipped in before they reached the maximum and they owe me the points

What a poorly designed marketing campaign.
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Old Feb 23, 2011, 9:28 am
  #49  
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Originally Posted by notquiteaff
What maximum membership? I don't recall seeing any fine print mentioning that in the FB offer. So I guess if they end up sending me texts in the feature, that means I slipped in before they reached the maximum and they owe me the points

What a poorly designed marketing campaign.
I got a text this morning. Anyone else?

I'm doubtful that I got points, but hopeful. I do plan to argue if it comes to that. I have a screenshot, and I have texts . . .
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Old Feb 23, 2011, 9:35 am
  #50  
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Originally Posted by josephstern
I got a text this morning. Anyone else?

I'm doubtful that I got points, but hopeful. I do plan to argue if it comes to that. I have a screenshot, and I have texts . . .
Just checked my phone. Yes, I got a text.
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Old Feb 23, 2011, 9:43 am
  #51  
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Originally Posted by josephstern
I got a text this morning. Anyone else?

I'm doubtful that I got points, but hopeful. I do plan to argue if it comes to that. I have a screenshot, and I have texts . . .
I also plan on arguing it since I received the text and was told on the phone the miles would be sent over yesterday.

They should have specified in the offer open to the first xxx customers. I am sure hilton won't have a problem sending out the text messages to those people past the maximum though.
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Old Feb 23, 2011, 9:48 am
  #52  
 
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I haven't received an email but I did receive a text this morning. I think they are going to send these to everyone who texted them. There was no time frame mentioned for the posting of points, was there?
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Old Feb 23, 2011, 9:49 am
  #53  
 
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Originally Posted by ryandc99
I was also unable to leave a voicemail. However I spoke with someone at the front desk who told me if you email Rennee at [email protected] she will get you taken care of.
So this is (was?) the correct email address? Trying to email her at this address now bounces back. I'm thinking they really did get slammed and even took down her email address temporarily....
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Old Feb 23, 2011, 10:01 am
  #54  
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It seems to me that these 2 sites are run by a slightly smaller time guy who's trying to do some innovative marketing, but I think he realized the power of the internet on this one.

I think it would have been better if he required a stay at his property, AND signup for the text list.

I got a text today with a 20% discount off of base rate for either property.

This is not a program run by Hilton "headquarters" so I'm not sure that they will "owe" you anything....

I for one appreciate a guy who steps out to try some innovative marketing-- and gives me 10k points!
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Old Feb 23, 2011, 10:14 am
  #55  
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Originally Posted by ytjk
I for one appreciate a guy who steps out to try some innovative marketing-- and gives me 10k points!
But I doubt she or he has got 10 million points in his marketing budget
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Old Feb 23, 2011, 10:17 am
  #56  
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Originally Posted by ytjk
It seems to me that these 2 sites are run by a slightly smaller time guy who's trying to do some innovative marketing, but I think he realized the power of the internet on this one.

I think it would have been better if he required a stay at his property, AND signup for the text list.

I got a text today with a 20% discount off of base rate for either property.

This is not a program run by Hilton "headquarters" so I'm not sure that they will "owe" you anything....

I for one appreciate a guy who steps out to try some innovative marketing-- and gives me 10k points!

I didn't receive the text for the 20% discount. I am sure the GM or market person that came up with this promo ever thought it would reach FT or becaome this popular (kind of like the 15K MQM's for donating to the charities for delta last year, I would have never heard of that preomo if it wasn't for FT).

The smart way to have handled it would have been to require a promo code that they would have printed on the folio ro targeted the promo to guests staying there and given the 10K points only to those guests. Or simply required a stay to get the points.
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Old Feb 23, 2011, 10:20 am
  #57  
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My 10K points posted this morning
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Old Feb 23, 2011, 10:29 am
  #58  
 
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Originally Posted by cblaisd
My 10K points posted this morning
Me too! Too bad I wasn't quick enough to get my mom's account credited as well.
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Old Feb 23, 2011, 10:32 am
  #59  
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Originally Posted by cblaisd
My 10K points posted this morning
Did you reach her by phone or by email?
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Old Feb 23, 2011, 10:52 am
  #60  
 
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HHONORS INCENTIVE POINTS - HAMPTON INN & SUITES PROVIDENCE DOWNTOWN 10,000 0 23-Feb-2011 .

Me Too
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