A Night on Us: Hilton Honors Promotion First Quarter 2010

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Mar 28, 2010, 5:35 am

#886

PIJD

Join Date: Aug 2006

Location: AGP

Programs: UA *G 1MM, DL GM, HH Diamond, PC Gold

Posts: 255

Yep got all my free nights sent to me about 3 days after my completed stays.
Got all 3 free nights.

Mar 28, 2010, 12:38 pm

#887

dcstudent

Join Date: Jan 2006

Location: Atlanta but Washington DC will always be home.

Programs: Marriott LTP, Hilton Diamond, Accor Gold, Hyatt Explorist,, Delta Plat,

Posts: 2,075

This has probably already been asked but I couldn't find it.

I currently have a 1 night award stay booked for Feb 2011 at the Arc de Triomphe. It was a 50,000 point booking.

Once I get my certificate for a free night (sadly only getting 1 this quarter) can I call the HHonors desk and get them to give me the 50K points back and cash in the Free Night Certificate for the stay?

Thanks!

Mar 28, 2010, 12:52 pm

#888

Keyser

FlyerTalk Evangelist

Join Date: Apr 2009

Location: India

Programs: Bonvoy Lifetime Titanium, IHG Plat, HH Gold, Trident Plat, DL Diamond, AI Maharajah

Posts: 29,678

Quote:

Originally Posted by dcstudent

i don't think you can do that....

Mar 28, 2010, 1:11 pm

#889

cjd

Join Date: Jun 2002

Location: Newcastle, UK

Posts: 2,379

Quote:

Originally Posted by dcstudent

I don't see why not. I think others have done this in the past. Ring Hhonors and give it a try.

Mar 28, 2010, 4:52 pm

#890

travelinfoo

Join Date: Feb 2006

Programs: HH diamond

Posts: 2,646

Quote:

Originally Posted by dcstudent

You won't be able to do this. The certs have no point/cash value. After all, the certs can be used for W-A too. So anyone could "book" a room and then cancel, asking for the "points value". Remember the cert can be worth as little as a Cat 1 room as well. So Hilton could price it at the "minimum value" of 7500 points.
Also you did not pay any points so no points to cash-in/return to you.

You can call, but I suspect the best that'll be done is you get to use your cert at another property before the exp date.

Sorry, can't game the system this way.

Mar 28, 2010, 11:39 pm

#891

smmrfld

Join Date: May 2005

Posts: 4,872

Quote:

Originally Posted by dcstudent

Of course you can...I've done it easily.

Mar 29, 2010, 2:49 am

#892

Keyser

FlyerTalk Evangelist

Join Date: Apr 2009

Location: India

Programs: Bonvoy Lifetime Titanium, IHG Plat, HH Gold, Trident Plat, DL Diamond, AI Maharajah

Posts: 29,678

Quote:

Originally Posted by smmrfld

Of course you can...I've done it easily.

i'm very surprised hilton allowed you to do this....

Mar 29, 2010, 6:25 am

#893

travelinfoo

Join Date: Feb 2006

Programs: HH diamond

Posts: 2,646

Quote:

Originally Posted by smmrfld

Of course you can...I've done it easily.

dcstudent is talking specifically about the Q3FN free certificate, not a regular reward certificate. He has NO POINTS to get back. He has paid ZERO points.
Of course, you can return REGULAR REWARDS that have a stated face value.

Doubtful they will do this with a cert that has ZERO FACE VALUE and an expiration date. Points have NO expiration date as long as the account is active. If the intent was to award points, Hilton would have offered that as an option (like the supposed Q2 promo) instead of just free nights.

Think of it as store credit. You can buy something else with the store credit voucher but if you return it, you'll only get another store credit voucher w/the same T&C.

Last edited by travelinfoo; Mar 29, 2010 at 6:34 am

Mar 29, 2010, 6:34 am

#894

dcstudent

Join Date: Jan 2006

Location: Atlanta but Washington DC will always be home.

Programs: Marriott LTP, Hilton Diamond, Accor Gold, Hyatt Explorist,, Delta Plat,

Posts: 2,075

I'm not sure if everyone is misunderstanding what I'm asking or if I don't understand what I'm asking but I'm not looking to game anything.

I have a 1 night award stay at the Arc de Triomphe that I "paid" 50,000 points for.

I will be receiving 1 free night certificate from the 2010 Q1 promotion.

I'd like the 50,000 points back so I can use them along with other points for a big award stay.

I'd then use my free night certificate for the night at the Arc de Triomphe.

I have no interest in making a booking with my Q1 2010 certificate and then trying to cancel it and get points for the Q1 2010 certificate.

Quote:

Originally Posted by travelinfoo

Sorry, can't game the system this way.

Mar 29, 2010, 6:41 am

#895

travelinfoo

Join Date: Feb 2006

Programs: HH diamond

Posts: 2,646

Quote:

Originally Posted by dcstudent

Sorry, misunderstood and misread your original question.

Yes, you can trade your regular reward cert for the Q3FN cert, no problems. You have to go thru HHonors call center to do that. Just tell them you already have an award reservation and you would like to change the "payment" method from points to the Q3FN cert. The points return should be in your account within a few hrs but give them 24 hrs. If they are not returned by then. call!

If the first CS you talk to says it can't be done, call back. IT CAN BE DONE!

Have fun in Paris! Sorry again!

Last edited by travelinfoo; Mar 29, 2010 at 7:20 am

Mar 29, 2010, 8:36 am

#896

smmrfld

Join Date: May 2005

Posts: 4,872

Quote:

Originally Posted by saad

i'm very surprised hilton allowed you to do this....

Why would you be surprised? Nothing in violation of the T&Cs...nothing out of the ordinary. Very straightforward switch.

Mar 29, 2010, 8:46 am

#897

DiverDave

Join Date: Jun 2005

Location: Huntsville, AL

Programs: DL DM 1.929MM, Hilton Lifetime Diamond, IHG Platinum, Avis CHM, Marriott Titanium (lifetime gold)

Posts: 7,860

Quote:

Originally Posted by mnredfox

I'm one of the happy 12 stays people with all my 3 certs.

Same here, though I got my first cert on nights (3 stays, 10 nights), got the 2nd at 8 stays and 3rd at 12 stays.

David

Mar 29, 2010, 10:44 am

#898

SuM0

Join Date: Aug 2009

Posts: 11

I'm still waiting on my 3rd certificate. I got my last stay 2 weeks ago, spoke to a rep, she said it would post soon, but still haven't gotten anything yet. I got my first 2 fairly quickly and posted online under activities within a day as well. This 3rd one hasn't even posted online yet.

Mar 29, 2010, 12:31 pm

#899

PHL

FlyerTalk Evangelist

Join Date: Dec 2000

Location: PHL, NYC

Programs: AA PLT, DL SLV, UA SLV, MR LTT, HH DIA

Posts: 10,069

I earned 2 Q3FN's in Q1. It worked out well because I have a 2 night award booking at the ES Montreal during the F1 Grand Prix this June. The Diamond Desk was able to switch me over and refund the points with ease. When I got off the phone, I logged out and back into hhonors.com and saw the 60K refunded. My reservation shows as a points booking though, yet none were deducted from my account. Is this how they all show up when you book with a Q3FN?

Mar 29, 2010, 12:36 pm

#900

travelinfoo

Join Date: Feb 2006

Programs: HH diamond

Posts: 2,646

Quote:

Originally Posted by PHL

Yes.
It's like the GLON awards and AXON awards. Those have the "retail value" printed on the reservation but the discounted point costs are what is actually deducted from the account. Your award reservation will reflect the "retail value" while being "paid" for by your Q3FN certs.