Last edit by: FlyinHawaiian
January 2021 Update, courtesy of CalItalian:
Hertz, Dollar and Thrifty are now permanently combined in the Hertz facility until the move in a couple of years to the under construction consolidated car rental facility/garage a mile to the west on the corner of Arbor Vitae and La Cienega.
Returns do not allow agents to check in cars and provide in-person receipts; it has to be emailed. Contracts will not be closed until the vehicle has been sanitized. Be sure to take a photo of your dashboard (fuel gauge/mileage) and any other photos of the vehicle before you leave it in case there are any issues.
Hertz, Dollar and Thrifty are now permanently combined in the Hertz facility until the move in a couple of years to the under construction consolidated car rental facility/garage a mile to the west on the corner of Arbor Vitae and La Cienega.
Returns do not allow agents to check in cars and provide in-person receipts; it has to be emailed. Contracts will not be closed until the vehicle has been sanitized. Be sure to take a photo of your dashboard (fuel gauge/mileage) and any other photos of the vehicle before you leave it in case there are any issues.
Consolidated "Renting at LAX; What Kind of Cars to Expect?" Thread
#886
Join Date: Dec 2006
Posts: 264
Maxima was my first pick, but one had an army of ants and the other smelled strange and had a dirty interior. At least there weren’t any “Hertz Gold Standard” stickers on any of the cars here.
The Genesis rolls pretty good. Had one in LV a few months ago.
Last edited by radiolarian; Sep 11, 2022 at 7:08 am
#887
Join Date: Sep 2022
Posts: 3
I ended up in a Mustang Conv..
#888
Join Date: Jun 2005
Location: ORD (formerly SAN)
Programs: Hilton Diamond; IHG Platinum; Bonvoy Gold; AA Platinum Pro and United Premier Silver (DH = AA EXP)
Posts: 1,929
I did also see a GMC Acadia that had a 3rd row but the center seats were bucket seats and we weren't sure if all the luggage would fit if we had to actually use the 3rd row for seating (as the front + middle only sat 4).
#889
Join Date: Apr 2018
Posts: 29
Reserved a Tesla Model Y and it was ready in the reserved area. Name was already on the Gold Board with reserve spot number. Key Card Fob already in the car and ready to drive off the lot. The attendant at the exit scans the car barcode, confirms photo ID with credit card and then time to enjoy the car!
Also walked around the Presidents Circle and not much of particular interest. Does Escape, Nissan Altima, Hondas, Mustang, few big cars only 4Runner and Acadia. In the Reserved section found Tesla Model 3 and Model Y, Mustang Shelby, a few Polestar 1 and Polestar 2.
Also walked around the Presidents Circle and not much of particular interest. Does Escape, Nissan Altima, Hondas, Mustang, few big cars only 4Runner and Acadia. In the Reserved section found Tesla Model 3 and Model Y, Mustang Shelby, a few Polestar 1 and Polestar 2.
#890
FlyerTalk Evangelist
Join Date: Dec 2006
Location: Pacific Northwest
Programs: UA Gold 1MM, AS 75k, AA Plat, Bonvoyed Gold, Honors Dia, Hyatt Explorer, IHG Plat, ...
Posts: 16,857
Reserved a Tesla Model Y and it was ready in the reserved area. Name was already on the Gold Board with reserve spot number. Key Card Fob already in the car and ready to drive off the lot. The attendant at the exit scans the car barcode, confirms photo ID with credit card and then time to enjoy the car!
#892
Join Date: Apr 2009
Location: LAX
Programs: UA Plat MM, CM Plat, Amex Plat, Hertz CP, Hyatt Globalist, SPG Gold, Vons Club
Posts: 6,852
There are so many Tesla superchargers around Los Angeles, you’re always close to one if you know how to map them! Still curious what Hertz’s requirement is for returning the vehicle. Are they fully charged at time of rental and do they want you to bring them back fully charged?
#893
FlyerTalk Evangelist
Join Date: Dec 2006
Location: Pacific Northwest
Programs: UA Gold 1MM, AS 75k, AA Plat, Bonvoyed Gold, Honors Dia, Hyatt Explorer, IHG Plat, ...
Posts: 16,857
There are so many Tesla superchargers around Los Angeles, you’re always close to one if you know how to map them! Still curious what Hertz’s requirement is for returning the vehicle. Are they fully charged at time of rental and do they want you to bring them back fully charged?
This is what Hertz Twitter support told me about returning a Tesla:
#894
Join Date: May 2021
Location: ZRH
Programs: AY Plat, Swiss SEN, Hertz Gold, HH Gold, Marriott Gold, Sixt Platinum
Posts: 82
You will get it, with at least 50% charge (most time more) and it must be returned at least with 10%
We are Gold-Members, but it is our first rental with Hertz USA (we‘ve only rented with Hertz in Europe before), must we go to the Counter or will our Name on the Gold-board and we can go directly to the car?
#895
Join Date: Apr 2009
Location: LAX
Programs: UA Plat MM, CM Plat, Amex Plat, Hertz CP, Hyatt Globalist, SPG Gold, Vons Club
Posts: 6,852
That‘s the same, they told us.
You will get it, with at least 50% charge (most time more) and it must be returned at least with 10%
We are Gold-Members, but it is our first rental with Hertz USA (we‘ve only rented with Hertz in Europe before), must we go to the Counter or will our Name on the Gold-board and we can go directly to the car?
You will get it, with at least 50% charge (most time more) and it must be returned at least with 10%
We are Gold-Members, but it is our first rental with Hertz USA (we‘ve only rented with Hertz in Europe before), must we go to the Counter or will our Name on the Gold-board and we can go directly to the car?
#896
FlyerTalk Evangelist
Join Date: Dec 2006
Location: Pacific Northwest
Programs: UA Gold 1MM, AS 75k, AA Plat, Bonvoyed Gold, Honors Dia, Hyatt Explorer, IHG Plat, ...
Posts: 16,857
It might be a reflection of the fact that there aren't necessarily superchargers right next to each Hertz rental station, and that in busy times the wait is a bit more unpredictable than with gas stations (though last time I tried to fill up a gas vehicle at a gas station near LAX it was a complete cluster and one motivating factor for actually booking an EV next time). I suspect over time the requirement might be tightened and people will be expected to return the vehicle with 20, 30, or 40% charge.
#897
Join Date: Apr 2009
Location: LAX
Programs: UA Plat MM, CM Plat, Amex Plat, Hertz CP, Hyatt Globalist, SPG Gold, Vons Club
Posts: 6,852
It might be a reflection of the fact that there aren't necessarily superchargers right next to each Hertz rental station, and that in busy times the wait is a bit more unpredictable than with gas stations (though last time I tried to fill up a gas vehicle at a gas station near LAX it was a complete cluster and one motivating factor for actually booking an EV next time). I suspect over time the requirement might be tightened and people will be expected to return the vehicle with 20, 30, or 40% charge.
#898
Join Date: Jan 2002
Location: Los Angeles, California
Programs: IHG Diamond Elite, Hilton Diamond, Hertz President's Circle
Posts: 3,531
Was there yesterday. Busy Saturday because of a Rams game at SoFi on Sunday. President's Circle was packed but there wasn't anything special.
Hertz LAX will be replacing most of their vehicles over the next few months. Especially in the next couple of weeks before the holidays, I was told. They just got quite a few brand new Escalades this past week. I saw a number of them on the lot yesterday.
I was returning and rerenting. Hoping to keep my 2021 Chevy Traverse with 30k miles but it was "sold". One of my longtime agents was able to find me another (and a 2022) with just over 5000 miles but it wasn't a local vehicle. But it did have an upgraded package over what I was driving.
A date should be coming soon for the move to the brand new unified car rental garage, I was also told. Regardless, they're moving in 2023. The garage itself is nearly complete but the people mover system from the airport is still under construction.
Hertz LAX will be replacing most of their vehicles over the next few months. Especially in the next couple of weeks before the holidays, I was told. They just got quite a few brand new Escalades this past week. I saw a number of them on the lot yesterday.
I was returning and rerenting. Hoping to keep my 2021 Chevy Traverse with 30k miles but it was "sold". One of my longtime agents was able to find me another (and a 2022) with just over 5000 miles but it wasn't a local vehicle. But it did have an upgraded package over what I was driving.
A date should be coming soon for the move to the brand new unified car rental garage, I was also told. Regardless, they're moving in 2023. The garage itself is nearly complete but the people mover system from the airport is still under construction.
#900
Join Date: Jan 2002
Location: Los Angeles, California
Programs: IHG Diamond Elite, Hilton Diamond, Hertz President's Circle
Posts: 3,531
The new Escalades, I saw, had the new permanent California fleet plates.