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Consolidated "Renting at LAX; What Kind of Cars to Expect?" Thread

Old May 19, 2019, 4:20 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: FlyinHawaiian
January 2021 Update, courtesy of CalItalian:

Hertz, Dollar and Thrifty are now permanently combined in the Hertz facility until the move in a couple of years to the under construction consolidated car rental facility/garage a mile to the west on the corner of Arbor Vitae and La Cienega.

Returns do not allow agents to check in cars and provide in-person receipts; it has to be emailed. Contracts will not be closed until the vehicle has been sanitized. Be sure to take a photo of your dashboard (fuel gauge/mileage) and any other photos of the vehicle before you leave it in case there are any issues.
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Consolidated "Renting at LAX; What Kind of Cars to Expect?" Thread

Old Jun 12, 2023, 7:35 pm
  #961  
 
Join Date: Dec 2003
Location: Redondo Beach, CA USA
Programs: UA 1KMM, Bonvoy LTE+A, HH D, Nat'l EE, Hertz Plat, Avis PC
Posts: 3,758
Originally Posted by highlanderfil
And what are the odds of NOT getting an EV if renting in that class?
0%. In fact the chances of getting an EV even if you DON'T rent in that class are decently high at LAX. After my multiple weeks in a row of renting and returning cars while mine was in the shop, I finally asked one of the agents in the gold booth why there were so many Teslas and Polestars all the time. She rolled her eyes and opened up about how someone (it wasn't clear if it was corporate or at the location) had the bright idea that everyone flying into LAX would love electric cars but the reality is that very, very few people do. So they're stuck with a lot full of them, people don't choose them off the aisles, they can't foist them off as "upgrades", and people won't even book them when they are significantly cheaper than gas or hybrid vehicles.
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Old Jun 12, 2023, 8:29 pm
  #962  
 
Join Date: Jul 2008
Posts: 1,219
Originally Posted by DJ_Iceman
0%. In fact the chances of getting an EV even if you DON'T rent in that class are decently high at LAX. After my multiple weeks in a row of renting and returning cars while mine was in the shop, I finally asked one of the agents in the gold booth why there were so many Teslas and Polestars all the time. She rolled her eyes and opened up about how someone (it wasn't clear if it was corporate or at the location) had the bright idea that everyone flying into LAX would love electric cars but the reality is that very, very few people do. So they're stuck with a lot full of them, people don't choose them off the aisles, they can't foist them off as "upgrades", and people won't even book them when they are significantly cheaper than gas or hybrid vehicles.
Good to know. Guess Iíll keep it as a backup in case Avis doesnít have anything I actually want to drive.
highlanderfil is offline  
Old Jun 20, 2023, 3:41 pm
  #963  
 
Join Date: Apr 2021
Posts: 4
Hi everyone, could use some advice. I have Hertz gold so nothing fancy but at least it gets me to "skip the line". Right now I'm in a C class at Hertz and hoping for a Mid\Full Size SUV in Gold Choice. Enterprise has Standard or Standard Elite SUV's for cheaper then Hertz's UC price.

Seems like a no-brainer to get the "guaranteed" Standard or Standard Elite SUV on the Enterprise side, but will I be in for a headache without the "skip the line" advantages?

Thoughts?
James Groff is offline  
Old Jun 25, 2023, 12:41 pm
  #964  
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Join Date: Sep 2007
Location: BOS
Programs: DL DM 2MM, Marriott LT Titanium, Hertz PC, Avis PC
Posts: 15,625
If you're asking about the experience with Enterprise in LAX, you should probably ask/post in the Enterprise forum.

Originally Posted by DJ_Iceman
0%. In fact the chances of getting an EV even if you DON'T rent in that class are decently high at LAX. After my multiple weeks in a row of renting and returning cars while mine was in the shop, I finally asked one of the agents in the gold booth why there were so many Teslas and Polestars all the time. She rolled her eyes and opened up about how someone (it wasn't clear if it was corporate or at the location) had the bright idea that everyone flying into LAX would love electric cars but the reality is that very, very few people do. So they're stuck with a lot full of them, people don't choose them off the aisles, they can't foist them off as "upgrades", and people won't even book them when they are significantly cheaper than gas or hybrid vehicles.
So at LAX they're putting EVs in the ultimate choice area for 5* and PC?

Last edited by FlyinHawaiian; Jun 25, 2023 at 3:06 pm Reason: consecutive posts merged
rylan is offline  
Old Jun 26, 2023, 3:07 pm
  #965  
 
Join Date: Dec 2003
Location: Redondo Beach, CA USA
Programs: UA 1KMM, Bonvoy LTE+A, HH D, Nat'l EE, Hertz Plat, Avis PC
Posts: 3,758
Originally Posted by rylan
So at LAX they're putting EVs in the ultimate choice area for 5* and PC?
Yes, tons of them.
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Old Jul 17, 2023, 4:34 pm
  #966  
 
Join Date: Jul 2023
Posts: 1
P6 car

Iím thinking of renting a Cadillac Escalade at LAX. Any chance of getting a guarantee on it? Think they fall under P6 group. Any ideas what P6 group might include in LAX?
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Old Jul 17, 2023, 8:08 pm
  #967  
FlyerTalk Evangelist
 
Join Date: Sep 2007
Location: BOS
Programs: DL DM 2MM, Marriott LT Titanium, Hertz PC, Avis PC
Posts: 15,625
I think you'd have to reserve that group whatever it is... guessing luxury SUV. The exact type won't be guaranteed.

My rental at LAX prior to the 4th weekend there wasn't anything exciting in the PC or 5* rows, probably due to the holiday.
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Old Jul 21, 2023, 3:06 pm
  #968  
 
Join Date: Mar 2021
Posts: 224
Originally Posted by DJ_Iceman
Man, I can't wait for my car to get out of the body shop so I can stop dealing with Hertz at LAX. Returned last week's Chrysler 300 twelve hours ago; still no receipt indicating it was returned. This week's vehicle is a Ford Flex; I got an email last night saying that was the car and asking me to write their platinum email address if I wanted to request a different vehicle. I did, saying I'd prefer something more luxurious, if possible. Guess what vehicle was waiting for me this morning. At least there were no huge lines to get out the exit gates, although I was still there for almost ten minutes because, according to the agent at the gate, the platinum folks forgot to process the rental correctly so she had to keep scanning, typing, scanning, typing...
Ford Flexes shouldnít be given to platinum customers given how old these vehicles are. Based on your experience here (including above posts) LAX is definitely one of the worst airport locations to treat platinums.
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Old Jul 21, 2023, 5:48 pm
  #969  
FlyerTalk Evangelist
 
Join Date: Sep 2007
Location: BOS
Programs: DL DM 2MM, Marriott LT Titanium, Hertz PC, Avis PC
Posts: 15,625
LAX just puts whatever they have in the PC area. If its not a busy time you may get lucky with something decent... but otherwise you'll see lots of 300s in the PC area and a few generic SUVs with some scattered EVs around. The one time I saw anything interesting was a really random off week with some convertibles and higher end lexus in PC..
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Old Jul 21, 2023, 7:23 pm
  #970  
 
Join Date: May 2009
Location: Sao Paulo, SP Brazil
Programs: UA Gold, CM Platinum, Marriott Gold
Posts: 30
I have a reservation for a DCAR at LAX. What can I get? MB 250CLA? Audi A3?
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Old Jul 22, 2023, 6:48 am
  #971  
 
Join Date: Jan 2016
Posts: 11
Originally Posted by Geo01
Iím thinking of renting a Cadillac Escalade at LAX. Any chance of getting a guarantee on it? Think they fall under P6 group. Any ideas what P6 group might include in LAX?
I was there a couple of months ago, with P6, also hoping for an Escalade.
They had none, got a smelly QX80.
Took it back next day,still no Escalades.
Ended up swapping out for a brand new Suburban.
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Old Jul 25, 2023, 8:59 pm
  #972  
 
Join Date: Jul 2023
Posts: 1
Renting car in two week

Hey guys, Iím renting a SUV (medium 5 passenger , L class) and am a Hertz 5 star golf member. What car can I expect, I will be there on a Wednesday night.

thanks
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Old Aug 17, 2023, 10:34 pm
  #973  
 
Join Date: Jan 2012
Programs: Hilton Honors Gold, Hertz Presidents Circle, National Executive Elite
Posts: 282
I was LAX on Friday the 11th.
Noticed that they had a large fleet of brand new Subaru Solterra, all base model with hub caps and cloth seat.
And highlight was I saw a brand new Maserati Grecale in ultimate series but it was locked so I couldn't see what class it was.
Gold was empty and I noticed that 5S no longer exist.
PC was mostly empty and 80% of the PC selection were malibus while others were midsize/fullsize vehicles.
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Old Aug 19, 2023, 3:55 pm
  #974  
 
Join Date: Mar 2011
Location: Lethbridge, Alberta
Posts: 28
Originally Posted by LJ7006
I was LAX on Friday the 11th.
Noticed that they had a large fleet of brand new Subaru Solterra, all base model with hub caps and cloth seat.
And highlight was I saw a brand new Maserati Grecale in ultimate series but it was locked so I couldn't see what class it was.
Gold was empty and I noticed that 5S no longer exist.
PC was mostly empty and 80% of the PC selection were malibus while others were midsize/fullsize vehicles.
This location Gold just about doesnt exist. Far and away the worst location in the system. When they move to the consolidated facility I am hoping that maybe things will change/be more organized.
Soccerra is offline  
Old Aug 23, 2023, 3:07 am
  #975  
 
Join Date: Aug 2023
Location: Dubai
Programs: IHG Platinum Diamond Elite, Emirates Gold, Hertz Presidents Circle, Hilton Gold, Marriott Gold Elite
Posts: 1
Hertz or National

Heading to LAX early September for 17 days, doing a lot of miles, I've got a Premium Elite SUV from National booked as well as Luxury 7 Seater SUV from Hertz. I don't need 7 seats but want a luxury SUV (X3/5 Q5 Aviator/Nautilus etc) Used both national and hertz many times but always find stock options low at LAX. Arriving 2pm Tuesday Afternoon which one offers the better chance of getting a decent 5-7 seater SUV.

Im leaning to national as they are usually more flexible but im Gold PC with Hertz.
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