Consolidated "Renting at DTW; What Kind of Cars to Expect?" Thread
Dec 4, 2019, 11:30 am
#106
Join Date: Apr 2000
Location: PDX
Programs: DL Plat, UA Plat 1MM, AS MVP, Hyatt Discoverist, Avis Presidents Club, Hertz President's Circle
Posts: 3,938
I've seen many a minivan on the PC aisle (in fact more on the Five Star aisle) but my experience is, unfortunately, that every time I actually *need* a specific vehicle I've seen on the PC aisle in the past, I show up to not find it. I hope your experience differs.
Dec 9, 2019, 11:35 am
#107
Join Date: Apr 2012
Location: DTW/MBS
Programs: UA 1K, HHonors Diamond, Hyatt Globalist, Formerly Starbucks Gold
Posts: 3,525
Feb 24, 2020, 10:07 am
#108
Join Date: Mar 2011
Programs: FB, Accor, Marriot
Posts: 426
Hi,
and idea what my chances are of a nice car in L4 (Nissan Pathfinder or equivalent) category in DTW? Will be during the summer. Last times booking L4, got a dodge Durango RT in ORD, and a QX60 in IND.
Thanks
and idea what my chances are of a nice car in L4 (Nissan Pathfinder or equivalent) category in DTW? Will be during the summer. Last times booking L4, got a dodge Durango RT in ORD, and a QX60 in IND.
Thanks
Jun 13, 2020, 12:17 pm
#110
Join Date: Apr 2012
Location: DTW/MBS
Programs: UA 1K, HHonors Diamond, Hyatt Globalist, Formerly Starbucks Gold
Posts: 3,525
Well, I think I had unrealistic expectations.
I was at DTW at 10am this morning. DTW had seven vehicles available in the PC lot. 2 Malibu, 2 corrolas, a trax, and 2 altimas.
5 Star had 2 vehicles, a plain looking Kia and another plain looking vehicle.
I saw there was a premium upgrade section that had some suburbans and a discovery, so I went in to ask and they said they could give me a suburban for $40/day, but they weren’t renting anything else.
I was hoping to get a sports car for the weekend but that was never going to happen. I should have rented from my local HLE to save all the taxes and fees.
I was at DTW at 10am this morning. DTW had seven vehicles available in the PC lot. 2 Malibu, 2 corrolas, a trax, and 2 altimas.
5 Star had 2 vehicles, a plain looking Kia and another plain looking vehicle.
I saw there was a premium upgrade section that had some suburbans and a discovery, so I went in to ask and they said they could give me a suburban for $40/day, but they weren’t renting anything else.
I was hoping to get a sports car for the weekend but that was never going to happen. I should have rented from my local HLE to save all the taxes and fees.
Jul 24, 2020, 1:31 am
#111
Join Date: Jun 2018
Location: AUS
Posts: 281
5 cars in PC late Thursday night:
3 Dodge Ram Classics (SLT)
1 Silverado (new body style)
1 Jeep Cherokee
No cars in gold or five star, 15-20 cars in reserved. Pretty much a ghost town.
As per Hertz MO these days, there were like 800 cars parked bumper to bumper elsewhere in the lot, seemingly in storage.
3 Dodge Ram Classics (SLT)
1 Silverado (new body style)
1 Jeep Cherokee
No cars in gold or five star, 15-20 cars in reserved. Pretty much a ghost town.
As per Hertz MO these days, there were like 800 cars parked bumper to bumper elsewhere in the lot, seemingly in storage.
Jul 24, 2020, 3:26 pm
#112
Join Date: Aug 2018
Posts: 83
5 cars in PC late Thursday night:
3 Dodge Ram Classics (SLT)
1 Silverado (new body style)
1 Jeep Cherokee
No cars in gold or five star, 15-20 cars in reserved. Pretty much a ghost town.
As per Hertz MO these days, there were like 800 cars parked bumper to bumper elsewhere in the lot, seemingly in storage.
3 Dodge Ram Classics (SLT)
1 Silverado (new body style)
1 Jeep Cherokee
No cars in gold or five star, 15-20 cars in reserved. Pretty much a ghost town.
As per Hertz MO these days, there were like 800 cars parked bumper to bumper elsewhere in the lot, seemingly in storage.
Aug 26, 2020, 8:05 pm
#113
Join Date: Apr 2012
Location: DTW/MBS
Programs: UA 1K, HHonors Diamond, Hyatt Globalist, Formerly Starbucks Gold
Posts: 3,525
PC/5* lot still a wasteland.
Visited monday afternoon. PC lot had an impala (that I should have grabbed), a buick encore, and an altima. 5* lot had 5 corollas, a kia forte, and a kia soul. Someone brought up a new looking ford edge to the PC lot that I was going to grab, but they drove it off to the reserved lot after parking it in the PC lot.
The uprade lot had a pickup truck, an impala, a cadiliac XTS suv (nice), a charger, and a Honda CRH - why that was there, I don't know. Is that even premium? The reserved slots were filled, but I don't know if they are being used or not. I went inside and asked about the CRH and was told it would be a $25 upcharge - no thanks.
I ended up grabbing a corolla since they are feature loaded and get good MPG. But yeah, it's still awful. Across the road at national the pick your own lot looked a lot better.
Visited monday afternoon. PC lot had an impala (that I should have grabbed), a buick encore, and an altima. 5* lot had 5 corollas, a kia forte, and a kia soul. Someone brought up a new looking ford edge to the PC lot that I was going to grab, but they drove it off to the reserved lot after parking it in the PC lot.
The uprade lot had a pickup truck, an impala, a cadiliac XTS suv (nice), a charger, and a Honda CRH - why that was there, I don't know. Is that even premium? The reserved slots were filled, but I don't know if they are being used or not. I went inside and asked about the CRH and was told it would be a $25 upcharge - no thanks.
I ended up grabbing a corolla since they are feature loaded and get good MPG. But yeah, it's still awful. Across the road at national the pick your own lot looked a lot better.
Dec 8, 2020, 6:54 pm
#114
Join Date: Jun 2005
Location: AUS
Programs: AA Exec Platinum/MM, DL Gold/MM, Hilton Diamond, Accor Platinum, Hertz Presidents Circle
Posts: 6,977
Is this facility open late at night? Website says 24x7. Last Tuesday I had a car booked for 11:30 pm, with flight info noted in the reservation. I waited at the North terminal from about 11:20 pm to 12:05 am. No bus. Finally booked a Budget car online while I was waiting, and jumped on that bus (actually the Avis bus) when it arrived a couple minutes later. When we drove by the Hertz lot it appeared the exit booths were all unmanned.
I had been used to Hertz shuttles running less frequently at that airport than their competition, but this was ridiculous.
My Budget rental was cheaper than my decent Hertz corporate rate and Budget upgraded me to a Continental. I think I'm done with Hertz.
I had been used to Hertz shuttles running less frequently at that airport than their competition, but this was ridiculous.
My Budget rental was cheaper than my decent Hertz corporate rate and Budget upgraded me to a Continental. I think I'm done with Hertz.
Dec 9, 2020, 2:52 am
#115
Join Date: Jun 2018
Location: AUS
Posts: 281
Is this facility open late at night? Website says 24x7. Last Tuesday I had a car booked for 11:30 pm, with flight info noted in the reservation. I waited at the North terminal from about 11:20 pm to 12:05 am. No bus. Finally booked a Budget car online while I was waiting, and jumped on that bus (actually the Avis bus) when it arrived a couple minutes later. When we drove by the Hertz lot it appeared the exit booths were all unmanned.
I had been used to Hertz shuttles running less frequently at that airport than their competition, but this was ridiculous.
My Budget rental was cheaper than my decent Hertz corporate rate and Budget upgraded me to a Continental. I think I'm done with Hertz.
I had been used to Hertz shuttles running less frequently at that airport than their competition, but this was ridiculous.
My Budget rental was cheaper than my decent Hertz corporate rate and Budget upgraded me to a Continental. I think I'm done with Hertz.
Couple customers arrived shortly after me and were not gold members. They had received no instructions indicating what to do and were very confused.
Overall Hertz DTW has been a hot mess every single rental I've had there (4+) this year.
Dec 12, 2020, 6:03 pm
#116
Join Date: Apr 2004
Location: Motown
Programs: DL, WN, AA, IHG Diamond, Hertz 5*
Posts: 3,409
Last Sunday morning the gold and 5 star areas were completely empty, and my name wasn't even on the gold board. I had reserved a midsize, and the gold desk inside said to take one from the President's Club row, which was full. Chose a Nissan Rogue.
Jan 5, 2021, 1:04 pm
#118
Join Date: Jul 2018
Location: DTW
Programs: DL Platinum, Hertz PC, IHG Gold
Posts: 55
Anyone one if the Prestige Collection, Dream Cars or any nice premium upgrades are still available at DTW? Planning on renting there for a birthday roadtrip in early Feb and would really like to upgrade to something like a Porsche Macan or Land Rover Velar, but none of those are showing up on the website. Rented an ICAR for the PC area and an LCAR as a backup, but I'm really hoping to upgrade on the spot, though I'm seeing nothing but horror stories about DTW as of late. Also rented an LCAR from a local HLE as backup for my backup.
Last edited by FlyinHawaiian; Jan 5, 2021 at 2:15 pm Reason: moved into dedicated thread for this location
Jan 5, 2021, 11:54 pm
#119
Join Date: Jun 2018
Location: AUS
Posts: 281
Anyone one if the Prestige Collection, Dream Cars or any nice premium upgrades are still available at DTW? Planning on renting there for a birthday roadtrip in early Feb and would really like to upgrade to something like a Porsche Macan or Land Rover Velar, but none of those are showing up on the website. Rented an ICAR for the PC area and an LCAR as a backup, but I'm really hoping to upgrade on the spot, though I'm seeing nothing but horror stories about DTW as of late. Also rented an LCAR from a local HLE as backup for my backup.
Feb 8, 2021, 10:02 am
#120
Join Date: Jul 2018
Location: DTW
Programs: DL Platinum, Hertz PC, IHG Gold
Posts: 55
Anyone one if the Prestige Collection, Dream Cars or any nice premium upgrades are still available at DTW? Planning on renting there for a birthday roadtrip in early Feb and would really like to upgrade to something like a Porsche Macan or Land Rover Velar, but none of those are showing up on the website. Rented an ICAR for the PC area and an LCAR as a backup, but I'm really hoping to upgrade on the spot, though I'm seeing nothing but horror stories about DTW as of late. Also rented an LCAR from a local HLE as backup for my backup.
Things may have improved recently, as many locations have, but as of summer/fall DTW usually had <30 cars on the entire lot and little to no higher-end cars. Premium Upgrades were empty a few times and there was a lone GMC Acadia another time. So it wouldn't surprise me at all if they just weren't taking reservations for those classes.
Returned the car today around 10am and the lot and upgrade sections were empty. There were 2 other BMW 530is in the return lane when I showed up so perhaps those will be turned around for the afternoon arrivals today.
Just put in a few reservations for early/mid March and hoping for similar results.
Last edited by B302LS; Feb 8, 2021 at 10:10 am