GentleGiant

Mine are due to expire in a couple of months - but with under 1500 points it isn't worth me trying to keep them.

Don't believe there is an easy method.

mster

My Hertz points are expiring soon and I'm looking at my options for extending and / or redeeming them. Most recent Hertz rental activity was November 20, 2021. I'm trying to get creative, but if I just need to rip the bandaid off and go in for a 1 hour rental for the sole purpose of keeping my points alive I'd be willing to do this also.

1. I believe that my Hertz points expiration date is May 20, 2023 (11/20/21 + 18 months) - can someone confirm this is correct?

2. If my points expiration date is May 20, 2023 will a rental that ends that day extend my points or would I need to complete the rental sooner (eg. a 1 hour rental May 19th)?

3. Can I book a Hertz award redemption with my points (today) for a future date after my points expiration date?

4. If (3) works will rental activity completed before this future rental is scheduled allow me to cancel and redeposit the points for (3)?

Tanic

I got several months of emails from Hertz with a specific expiration date. Check your old emails.

Rentals may take several days to post, so this may not work. Reasonably certain the rental must be completed and/or posted prior to expiry.

Mary2e

You definitely no longer can book an award in the future to extend your points. That loophole was closed a few years ago. The rental has to be complete before the expiration date.

badAmex

+1 - Does anyone know?

itisme

Anyone had a solution to getting points back? I had 37.000 pts and they expired (yeah i didnt notice they were). I'm also pres circle - just didnt hire last year due to illness. I already e-mailed them a week ago but no response. Have i just officially lost them or did anyone found solution? Happy to do some 'challenge' like some other companies where u can book a hotelroom or rent again and the pts will come back as coulance?

mster

Wondering similar. Mine expired late last month (May).

itisme

just got a reply.. guess it’s ‘impossible’:

”Thank you for contacting us. I appreciate the opportunity to review your concerns.



We would like to apologize for the misunderstanding. Kindly note that points do not expire as long as the Hertz Gold Plus Rewards® member has either earned or redeemed points through rental activity in the prior 18 months. If points expire it is not possible to reinstate expired points currently, and you will get points related to your future reservations only.

We advise you to make a reservation as soon as possible from one of our corporate locations which support the Hertz gold points program to extend the expiry date for your points. Please don’t forget to add your Hertz membership in your coming reservation.

nds123

Anyone know if points that were forfeited from a cancelled Reward reservation count towards rental activity for extending the point expiration date?

I'm right at the end of my expiration period and had made a points reservation a couple weeks ago, but then cancelled it, not realizing they have a new policy where you forfeit some points for cancellations. It is showing up in my points activity as 950 points redeemed for Reward Cancellation. I'm hoping that counts as point redemption activity to reset the 18 month clock, otherwise I have to go make another reservation and use more points for a rental I don't really want or need.

I did note that they don't have the language on their site any more that says only a completed rental counts towards point redemption activity. It just says points need to be earned or redeemed to reset the 18 month clock.

cblaisd

No.

You haven't actually redeemed points until you sign out the car.

zerem

I never managed to utilize my Hertz points on a reward reservation, so I eventually gave up, let the points expire and now am earning airline or hotel points instead. Less reward value per rental than the Hertz points, theoretically, but in practice I know that I'll be able to actually use those points rather than having a greater value of points gathering dust in my Hertz account...

enthrop

Has anyone had their points mysteriously disappear? I had over 60k points from lots of pre-pandemic travel. Virtually no travel now, but I do have a Hertz receipt for a points redemption rental in June 2022. I remember checking my points a few time since then, and seeing my balance. But today when I checked, I see 0 points!!! I'm in a panic now as to what's happened to my points! And unless my math is completely out of whack, it hasn't been 18 months yet. I just emailed Hertz, but I know they can have long term around times sometimes.

JeffISU

Yeah mine did, 4900 of them. Hertz rep in an email said it's now a 12month policy. I'll reply back and ask for an exception.

ozdunkeroo

Yes same issue. Also awaiting a response.

cblaisd

Same issue. Response from Hertz Twitter:

Hello, cblaisd. Unfortunately, points did expire if you did not have a Gold Plus Rewards rental activity in the prior 12 months. We did extend this to 18 months during the pandemic but, points now expire within 12 months. Activity means a Gold Plus Rewards point was either earned or redeemed on a rental. A Gold Plus Rewards point may only be earned or redeemed on a completed rental. We apologize, but making a reservation or points transfer to a partner company does not count as rental activity. Typically, you should receive a notification about a month prior about your expiring points to the email address on file. I do apologize if you did not receive this notification. However, the terms and conditions are available on http://Hertz.com for your review of when points expire and how to keep them active. Thank you!