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-   -   Expansion of the pass sanitaire (https://www.flyertalk.com/forum/france-monaco/2046548-expansion-pass-sanitaire.html)

untamed Aug 17, 2021 1:16 am

Submitted my form on the 10th, arrived Paris on the 13th. Till today, I haven’t received any pass from them. What a disappointment!

ARR72 Aug 17, 2021 7:06 am

I wouldn’t be panicking if I didn’t see others receive a response with such a quick turn around but I am getting nervous. I leave on Saturday morning and haven’t heard back. Submitted my application last Wednesday, which was in the correct format/size. Almost immediately I received the auto response but nothing since.

Adam1222 Aug 17, 2021 8:18 am


Originally Posted by ARR72 (Post 33497442)
I wouldn’t be panicking if I didn’t see others receive a response with such a quick turn around but I am getting nervous. I leave on Saturday morning and haven’t heard back. Submitted my application last Wednesday, which was in the correct format/size. Almost immediately I received the auto response but nothing since.

Yes, there is a possibility you will not have yours in time for your arrival in France. But the quick responses seem nearly all to have been in response to people who filed on the first day, where it seems they were *not* only processing applications for arrivals via August 15 (presumably because there was no backlog yet). As of today, the website says they are only processing for arrivals through tomorrow.
People really shouldnt be expecting instantaneous processing. They are overwhelmed and are saying you may just need to get tested. People who keep resubmitting are making the problem worse.

williamc Aug 17, 2021 8:40 am

Perhaps I am doing something wrong, but it appears that the French version of the form has been changed so that it cannot be filled out by way of computer. Perhaps the diplomat's office is trying to discourage people from re-sending the form?

fatlasercat Aug 17, 2021 10:27 am


Originally Posted by williamc (Post 33497701)
Perhaps I am doing something wrong, but it appears that the French version of the form has been changed so that it cannot be filled out by way of computer. Perhaps the diplomat's office is trying to discourage people from re-sending the form?

Acrobat Reader has a feature "Fill & Sign". Not sure where it shows up in different version, but for me it is just in the main menu under "Sign". It works for forms even which are not set up of with those fillable text boxes.

ARR72 Aug 17, 2021 11:09 am


Originally Posted by Adam1222 (Post 33497613)
Yes, there is a possibility you will not have yours in time for your arrival in France. But the quick responses seem nearly all to have been in response to people who filed on the first day, where it seems they were *not* only processing applications for arrivals via August 15 (presumably because there was no backlog yet). As of today, the website says they are only processing for arrivals through tomorrow.
People really shouldnt be expecting instantaneous processing. They are overwhelmed and are saying you may just need to get tested. People who keep resubmitting are making the problem worse.

Thanks, I agree that the people resubmitting are making things worse so I’ve resisted going that route. I read in the other thread that the entire system crashed on Friday and over the weekend but is now back up and working fine. One question for anyone who has received a response: have the responses typically come during French business hours? If so, I guess no additional responses will be received today (Tuesday) since it’s past 6pm French time.

sof_lance Aug 17, 2021 2:51 pm

The two I applied for came in around 4p to 5p France time.

Which other thread you read about the crash?

ARR72 Aug 17, 2021 3:03 pm


Originally Posted by sof_lance (Post 33498765)
The two I applied for came in around 4p to 5p France time.

Which other thread you read about the crash?

someone above linked to a thread on TripAdvisor (it’s a few pages back; sorry I should’ve specified it wasn’t a thread here). Anyway a poster from Paris mentioned the system crashing, it is one of the more recent posts if you’d like to read it yourself.

sof_lance Aug 17, 2021 3:17 pm


Originally Posted by ARR72 (Post 33498793)
someone above linked to a thread on TripAdvisor (it’s a few pages back; sorry I should’ve specified it wasn’t a thread here). Anyway a poster from Paris mentioned the system crashing, it is one of the more recent posts if you’d like to read it yourself.

Ah yes. I would avoid reading that thread. The more you get into it, you more you start stressing yourself out. Too many non-sensical and speculations going on in there. I did post the link earlier which I have already deleted.

The two applications I submitted were exactly opposite of what that thread is speculating i.e alignment, font size, french vs english, adobe read, mac vs PC all that jazz. Guess what, I even used the American formatted date in the form I submitted! Ah ha!

My advice is don't over analyze this. Been to 3 restaurants here already, 2 of them didn't ask, 1 of them assumed I had the CDC card. And I ate like a king here.

ARR72 Aug 17, 2021 3:24 pm


Originally Posted by sof_lance (Post 33498836)
Ah yes. I would avoid reading that thread. The more you get into it, you more you start stressing yourself out. Too many non-sensical and speculations going on in there. I did post the link earlier which I have already deleted.

The two applications I submitted were exactly opposite of what that thread is speculating i.e alignment, font size, french vs english, adobe read, mac vs PC all that jazz. Guess what, I even used the American formatted date in the form I submitted! Ah ha!

My advice is don't over analyze this. Been to 3 restaurants here already, 2 of them didn't ask, 1 of them assumed I had the CDC card. And I ate like a king here.

Thanks that’s good to hear, I’ll ease up on the panic button. Hope my experience will be similar. I arrive on Sunday & stay for a week (Paris & Strasbourg). I’ll leave it alone for now!

Ivstan14 Aug 17, 2021 3:49 pm

I'll give my own anecdotal counter to the Tripadvisor thread. I woke up this morning quite discouraged. It had been a week since I initially emailed. Then again on Monday (USTZ) I submitted via Gmail just in case there was an issue with Microsoft emails. Nothing after 24 hours from there. Then I read a report on the Tripadvisor thread that someone in a similar position had re-submitted just an hour earlier and received a pass within 5 minutes. On a whim, I forwarded my Gmail application again, making some reference to "errors" in the prior, but essentially just submitting an identical app. Within 5 minutes I received a reply with my QR code. This was approximately 3:30pm Paris time.

I'm still not sure the anecdotes are helpful, but the one thing we can seemingly be sure of is that the inbox is monitored by a real human and the submissions are not being handled in a FIFO fashion, at least during Paris afternoon business hours. If you're going to resubmit, this seems to be the closest thing to golden hour for your chances.

yerffej201 Aug 17, 2021 6:17 pm

Just applied via email. Hope I get a response soon.

Watsatron Aug 18, 2021 9:29 am

On the health pass form, are they asking for my current address in the USA or the address that I will be staying at while in France?

The form states:
Address (in country of residence abroad)

Thank you!

Stranger Aug 18, 2021 9:34 am


Originally Posted by sof_lance (Post 33498836)

My advice is don't over analyze this. Been to 3 restaurants here already, 2 of them didn't ask, 1 of them assumed I had the CDC card. And I ate like a king here.


That does not match our experience. Everywhere we have been, not just dinner but hotels where we booked with breakfast have asked for the pass. Although, before we got the pass, some places had told us that our Canadian proof would be OK.

Ivstan14 Aug 18, 2021 9:35 am


Originally Posted by Watsatron (Post 33500830)
On the health pass form, are they asking for my current address in the USA or the address that I will be staying at while in France?

The form states:
Address (in country of residence abroad)

Thank you!

Country of residence is where you reside -- which is presumably not France unless you are moving there. They are asking for your permanent residence in the US.


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