Finnair/AY award/redemption booking/ticket thread
Apr 28, 2020, 2:00 am
#106
Join Date: Dec 2016
Posts: 639
AY62: Award space July 2020 onwards?
Hi, anyone knows if Finnair plans on opening award space on AY62 HND-HEL for July 2020? We had award tickets (J) booked for June 30th but they have been cancelled as Finnair has discontinued flights til the end of the month. Tried contacting Finnair to see if we could be rebooked for first week of July but no award seats available at the moment so far + award tickets are on Alaska stock, so Finnair won't touch the tickets. Thanks
Jun 2, 2020, 2:10 am
#109
Join Date: Dec 2016
Posts: 639
Hi, just reposting something I asked a few weeks ago: now that Finnair has posted its new schedule going forward, does anyone know if they are planning on releasing any award space (J) on its long-haul destinations? Looking in particular at SIN-HEL; NRT-HEL and HKG-HEL, for July 2020. Thanks.
Sep 7, 2020, 1:24 pm
#110
Join Date: Jul 2010
Location: HEL
Programs: AY Platinum (OWE), SK G(*G), BW Diamond
Posts: 810
Any recent experiences on awards. I (well, honestly my wife who is not a lowly gold) have 6 domestic award flights lined up in october. 3 (inbound) already cleared but outbound leg on waitlist. Were there any typical checkpoints for awards, similar to upgrades, or should we just call up to CS on a weekly basis and ask for someone( I doubt they have a department working anymore, maybe one person 
) to recheck situation. With all flights being ATR's there isn't that much space left for redemptions so not really wishing for miracles. But at some point need to make decisions about cancelling/trying to reschedule.
) to recheck situation. With all flights being ATR's there isn't that much space left for redemptions so not really wishing for miracles. But at some point need to make decisions about cancelling/trying to reschedule.
Sep 10, 2020, 10:47 am
#111
Original Poster
Join Date: Nov 2013
Location: HEL
Programs: AY, SK, TK
Posts: 7,607
I booked as Lumo trip to KTT for 2 kids. Agent said there is no availability but the plane is empty so it will go through waitlist surely. Nope. Still on waitlist. I have booked myself revenue tix. So I wait. Maybe finnair waits if some coronaman fills the plane.??????
Sep 15, 2020, 12:59 pm
#112
Original Poster
Join Date: Nov 2013
Location: HEL
Programs: AY, SK, TK
Posts: 7,607
So I got thesentix after nagging a couple of times.
Sep 16, 2020, 3:47 am
#114
Original Poster
Join Date: Nov 2013
Location: HEL
Programs: AY, SK, TK
Posts: 7,607
HEL-KTT roundtrip. Low LF yes, but still most of awards go to queue request and then dont clear until a robot allows, it seems. Even calling in as Lumo, it usually dont help but just sometimes after nagging a couple of times then some manager seems to accept an exception. That is how I perceive it. Useful if you can shed a light how it goes in real.
Oct 5, 2020, 7:54 am
#115
Join Date: Jul 2010
Location: HEL
Programs: AY Platinum (OWE), SK G(*G), BW Diamond
Posts: 810
I don't envy AY trying to make for a living when government tries its best to stop it. But still bit annoyed that clearing waitlist seems somewhat difficult. Thanks to a Lumo tip, we now have two flights pending at the same time but neither has cleared and desired departure is in less than a week. Maybe they really wait for the T-37h when they think they really would be able to sell the whole ATR but in current loads are certain that A319 can not be flown cost-effectively. Remains to be seen how regional commuter actually handles full loads of pax with baggage. I have regularly flown in full ATR' in/out of BMA but at least 80% of pax never had any luggage excl. Laptop.
Oct 5, 2020, 1:23 pm
#118
Moderator, Finnair
Join Date: May 2011
Location: MMX (CPH)
Programs: Eurobonus Diamond, QR Gold, AY+ Platinum, A3*G, Nordic Choice Lifetime Platinum, SJ Prio Black
Posts: 14,183
Oct 6, 2020, 9:29 am
#120
Join Date: May 2014
Location: HEL
Programs: AY+Plat, ALL Plat, Scandic L2
Posts: 3,620