Finnair/AY award/redemption booking/ticket thread
Mar 20, 2024, 5:56 am
#916
Join Date: Jan 2003
Location: HEL
Programs: *G, used to be with TK but left due to their corruption and political ties
Posts: 4,408
I'm looking to book a domestic trip in USA on AA. However I find zero availability using Finnair award search engine, like no route no date. I can find availability using BA search engine so it is possible to find.
Is Finnair blocking awards on AA, do I need to phone them, or is something else at play here?
Is Finnair blocking awards on AA, do I need to phone them, or is something else at play here?
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Mar 23, 2024, 4:53 am
#917
Join Date: Jan 2003
Location: HEL
Programs: *G, used to be with TK but left due to their corruption and political ties
Posts: 4,408
Why can't Finnair see the award seats on American Airlines?
I'm trying to book an award trip between Canada and USA on AA, using my Finnair avios. I've found seats on specific flights using British Airways oneworld search. Also American Airlines award engine and Qantas award engine show these flights available as standard rewards. However when I call AY they see no award seats on these flights although the 3 separate sources say they are available. I also tried chat who could see availability for some but not for all.
Is this a common problem here? Is Finnair blocking award seats on AA? Or is AA limiting seats available to AY? Is it T-class that should be booked on AA (AY agents say they are looking for availability in T)?
I was also told that they were only allowed to book what came up in the system. So me having found no availability YYZ-LAX (none available) but YYZ-ORD-MCI-PHX-LAX was not allowed to book that as they were allowed only to search YYZ-LAX, not YYZ-MCI, MCI-LAX.
Is this a common problem here? Is Finnair blocking award seats on AA? Or is AA limiting seats available to AY? Is it T-class that should be booked on AA (AY agents say they are looking for availability in T)?
I was also told that they were only allowed to book what came up in the system. So me having found no availability YYZ-LAX (none available) but YYZ-ORD-MCI-PHX-LAX was not allowed to book that as they were allowed only to search YYZ-LAX, not YYZ-MCI, MCI-LAX.
Last edited by Gnopps; Mar 23, 2024 at 6:37 am
Mar 28, 2024, 6:12 am
#918
Join Date: Mar 2022
Programs: AY+ Plat
Posts: 495
Would like to push the return of a long-haul U award back by a few days. Although J9+, no current U availability and must waitlist. Of course I know YMMV, but how likely might this clear, and is this waitlist/process different from Y to J upgrade waitlist? I know waitlists are checked at multiple intervals, but nowadays mostly seem to clear at T37h or under. Confirmation at T37h would, of course, be too late, as my original flight would be long gone by then (with me on it). I am just wondering if it is possible that award date change vs Y to J upgrades might be handled differently, since a last-minute date change is most likely rarely useful for many? I guess I am thinking of a situation where in the end there would be U space at T37h for the proposed date and thus I could have changed the dates, but this space would not be there yet by the time of my original flight.
Ideally, it would be confirmed ASAP, since I will have domestic travel with itineraries that will depend on the return date, but I know I have to be realistic...
Ideally, it would be confirmed ASAP, since I will have domestic travel with itineraries that will depend on the return date, but I know I have to be realistic...
Mar 29, 2024, 2:40 am
#919
Join Date: Nov 2016
Location: Thailand
Programs: BA Silver (OWS), OZ Diamond (*G), TK Elite (*G), HH Diamond, Marriott Gold
Posts: 361
Is there a way to book direct BKK-HEL or HEL-BKK PE/J on anything else but AY's own website? BA and QR only pulls up the DOH connections and when I was celebrating the fact I should be able to move my Avios from BA/QR to AY it seems like that won't be possible for a few months.
