Finnair/AY award/redemption booking/ticket thread
Nov 1, 2022, 7:03 am
#346
Join Date: Dec 2021
Posts: 11
Hey all, I just booked a flight through CS and was charged 500 points to book through them. I was under the impression that if the flight is not bookable on their website, they would waive this fee. However, they said my request to have this fee waived was denied and that all booking through CS are charged this fee even if not bookable online. This doesn't sound very fair to me, does anyone else have any experience with this?
Thanks!
Thanks!
Nov 1, 2022, 7:59 am
#347
Join Date: May 2012
Location: GVA (HEL)
Programs: AY Plat (OWE)
Posts: 536
Hey all, I just booked a flight through CS and was charged 500 points to book through them. I was under the impression that if the flight is not bookable on their website, they would waive this fee. However, they said my request to have this fee waived was denied and that all booking through CS are charged this fee even if not bookable online. This doesn't sound very fair to me, does anyone else have any experience with this?
Thanks!
Thanks!
Nov 3, 2022, 5:15 am
#348
Join Date: Sep 2018
Location: Espoo
Programs: AY
Posts: 158
Hey all, I just booked a flight through CS and was charged 500 points to book through them. I was under the impression that if the flight is not bookable on their website, they would waive this fee. However, they said my request to have this fee waived was denied and that all booking through CS are charged this fee even if not bookable online. This doesn't sound very fair to me, does anyone else have any experience with this?
Thanks!
Thanks!
Nov 3, 2022, 11:54 am
#349
Join Date: Dec 2013
Location: Homeless
Programs: Hyatt Glob; Hilton Dia; Marriott AMB; Accor Dia; IHG Dia Amb; GHA Tit
Posts: 4,846
Any tips how to book J award to TYO without hefty cost? Trying spring. AY availability zero, there are some availability with JL, but taxes and fees are over 800euro (!).
Or is this just one of the common mission impossible cases. And is it so, that if you want any other OW carrier than AY, you mostly need to call in?
Or is this just one of the common mission impossible cases. And is it so, that if you want any other OW carrier than AY, you mostly need to call in?
I am talking about AY metal only because others cost a lot more points, for example JL so I am ruling it out.If someone finds something with AY please let me know I am all ears and would be very pleased to be proven wrong in this case
Nov 4, 2022, 4:39 am
#350
Moderator, Finnair
Join Date: May 2011
Location: MMX (CPH)
Programs: Eurobonus Diamond, QR Gold, AY+ Platinum, A3*G, Nordic Choice Lifetime Platinum, SJ Prio Black
Posts: 14,183
My personal take is that Finnair no longer publish any awardseat availability on longhaul, period.
There has been no official communication about this, it seems they want all awards and upgrades to go through their new waitlist process. Ie having flexibility is worth nothing, you need to set a date and then get on a waitlist and hope it clears.
Nov 4, 2022, 5:16 am
#351
Join Date: Dec 2013
Location: Homeless
Programs: Hyatt Glob; Hilton Dia; Marriott AMB; Accor Dia; IHG Dia Amb; GHA Tit
Posts: 4,846
I have the same experience.
My personal take is that Finnair no longer publish any awardseat availability on longhaul, period.
There has been no official communication about this, it seems they want all awards and upgrades to go through their new waitlist process. Ie having flexibility is worth nothing, you need to set a date and then get on a waitlist and hope it clears.
My personal take is that Finnair no longer publish any awardseat availability on longhaul, period.
There has been no official communication about this, it seems they want all awards and upgrades to go through their new waitlist process. Ie having flexibility is worth nothing, you need to set a date and then get on a waitlist and hope it clears.
Nov 4, 2022, 7:36 am
#352
Join Date: Jan 2012
Location: HEL
Programs: SPG LTP, hotels, OWE, STE+, *G, Octopus
Posts: 5,790
This really depends on the point of view - anyone who wants instant confirmation without a chance to waitlist should move over to BAEC instead.
Nov 4, 2022, 7:52 am
#353
Join Date: Dec 2013
Location: Homeless
Programs: Hyatt Glob; Hilton Dia; Marriott AMB; Accor Dia; IHG Dia Amb; GHA Tit
Posts: 4,846
But yes for booking J straight up I would rather have Avios than Finnair points, if we are not speaking of reach elite status.
Nov 8, 2022, 2:42 am
#355
Join Date: Feb 2007
Location: try to stay home
Programs: AY, M&M, BAEC ...and don t care of status anymore
Posts: 2,043
Isn t this the case with all people flying J only? Aren t they the most valuable customers to airlines?
Nov 8, 2022, 3:03 am
#356
Join Date: Aug 2020
Posts: 27
For example on 15th of Feb there is first class award availability on CX252 LHR-HKG, but AY award search is only able to show economy as available.
Nov 8, 2022, 3:07 am
#357
Join Date: Dec 2013
Location: Homeless
Programs: Hyatt Glob; Hilton Dia; Marriott AMB; Accor Dia; IHG Dia Amb; GHA Tit
Posts: 4,846
Nov 8, 2022, 6:22 am
#358
Join Date: Dec 2021
Posts: 11
I'm now looking to change my award flight to LHR from HKG and move it a week earlier to leave on 23/11 instead.😅 My upgrade with vouchers went through straight away for the original booking which showed 4 available upgrades.
The new date doesn't show any immediate upgrades to business, I'm happy to fly out from either SIN or HKG, I know flights from SIN are with the new business cabin, but I'm thinking due to the COVID rules in HKG, there might be a higher chance of a waitlisted upgrade clearing in HKG.
What would be the best option here if I wanted to maximize my chances of an upgrade clearing?
Would anyone be able to check the U availability for these flights?
Thanks!
The new date doesn't show any immediate upgrades to business, I'm happy to fly out from either SIN or HKG, I know flights from SIN are with the new business cabin, but I'm thinking due to the COVID rules in HKG, there might be a higher chance of a waitlisted upgrade clearing in HKG.
What would be the best option here if I wanted to maximize my chances of an upgrade clearing?
Would anyone be able to check the U availability for these flights?
Thanks!
Nov 8, 2022, 6:32 am
#359
Join Date: Oct 2006
Location: Keskellä metsää
Programs: Onko teillä S-etukorttia?
Posts: 919
