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Finnair Plus will get ”fantastic new improvements”

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Old Aug 1, 2019, 7:59 am
  #556  
 
Join Date: Jan 2006
Location: Helsinki-Vantaa APT, Finland
Programs: AY LUMO
Posts: 6,059
AY wants an official document of parental leave. If I live in India or Bangladesh, who writes that document and how long is my parental leave?
Helsinki Flyer and on22cz like this.
OH-LGG is offline  
Old Aug 1, 2019, 8:04 am
  #557  
 
Join Date: Sep 2005
Location: HEL
Programs: AY Platinum, TK Elite, BT VIP, AA, BA, SK, DL, NT, WB + hotels
Posts: 8,756
Originally Posted by OH-LGG
AY wants an official document of parental leave. If I live in India or Bangladesh, who writes that document and how long is my parental leave?
I bet anyone in Connaught place will be more than happy to write you any certificate you like for a couple of hundred rupees.
intuition likes this.
ffay005 is offline  
Old Aug 1, 2019, 8:28 am
  #558  
 
Join Date: Jun 2015
Programs: AY+, SK EB
Posts: 2,962
Why can't they not just copy the T&C from e.g. QF and adjust it to the local setting? https://www.qantas.com/fflyer/dyn/flying/status-hold
intuition likes this.
Jainzar is offline  
Old Aug 1, 2019, 11:03 am
  #559  
Moderator, Finnair
 
Join Date: May 2011
Location: MMX (CPH)
Programs: Eurobonus Diamond, QR Gold, AY+ Platinum, A3*G, Nordic Choice Lifetime Platinum, SJ Prio Black
Posts: 14,178
N.b. qantas makes it clear you lose lounge access duri g hold.
intuition is offline  
Old Aug 1, 2019, 11:07 am
  #560  
 
Join Date: Jan 2006
Location: Helsinki-Vantaa APT, Finland
Programs: AY LUMO
Posts: 6,059
Originally Posted by lkrt
I think they just screwed up updating the benefits in two places, on your logged in profile and then the standard benefits page. There are different wordings on each, for instance they updated the newspaper perk on one and the wifi perk on the other. They really can’t do version management, can they...
During my Lumo time I tried to find out why and where disappeared written Lumo perk about HEL lounge usage when Lumo customer using other than OW airlines.
OH-LGG is offline  
Old Aug 1, 2019, 11:21 am
  #561  
 
Join Date: Jul 2010
Location: HEL
Programs: AY Platinum (OWE), SK G(*G), BW Diamond
Posts: 810
Originally Posted by intuition
N.b. qantas makes it clear you lose lounge access duri g hold.
Does it? Am I blind or reading the T&C in exactly opposite view.
Post Scriptum is offline  
Old Aug 1, 2019, 11:26 am
  #562  
Moderator, Finnair
 
Join Date: May 2011
Location: MMX (CPH)
Programs: Eurobonus Diamond, QR Gold, AY+ Platinum, A3*G, Nordic Choice Lifetime Platinum, SJ Prio Black
Posts: 14,178
Originally Posted by Post Scriptum
Does it? Am I blind or reading the T&C in exactly opposite view.
Sorry, I must have misread it entirely. I was on mobile device, and read only Platinum one had lounge, but reading now on a proper device I see clearly gold and upwards has normal lounge privs.
intuition is offline  
Old Aug 1, 2019, 7:21 pm
  #563  
 
Join Date: Oct 2008
Programs: AY Plat Lumo+LTG, FI Gold, DL Silver, BA, SK, AX Plat, Priority Pass, Marriott Ambassador & others
Posts: 634
Originally Posted by OH-LGG
During my Lumo time I tried to find out why and where disappeared written Lumo perk about HEL lounge usage when Lumo customer using other than OW airlines.
??? I have been able to do this on the few occasions when I have flown on non ow carriers. I have one coming up in a couple of weeks, let’s see how it goes with lounge access.
Trav1970 is offline  
Old Aug 1, 2019, 9:48 pm
  #564  
 
Join Date: Jan 2006
Location: Helsinki-Vantaa APT, Finland
Programs: AY LUMO
Posts: 6,059
Originally Posted by Trav1970

??? I have been able to do this on the few occasions when I have flown on non ow carriers.


Yes, I did it too and no problems but how do You know this Lumo perk exists?
OH-LGG is offline  
Old Aug 2, 2019, 2:58 am
  #565  
 
Join Date: Oct 2008
Programs: AY Plat Lumo+LTG, FI Gold, DL Silver, BA, SK, AX Plat, Priority Pass, Marriott Ambassador & others
Posts: 634
Originally Posted by OH-LGG
Yes, I did it too and no problems but how do You know this Lumo perk exists?
Because AY told about it in the Lumo launch party. IIRC it was also on the printed materials given in the event.
Trav1970 is offline  
Old Aug 2, 2019, 3:04 am
  #566  
 
Join Date: Jan 2006
Location: Helsinki-Vantaa APT, Finland
Programs: AY LUMO
Posts: 6,059
And if you are a new Lumo, you dont know about it. Strange.
OH-LGG is offline  
Old Aug 2, 2019, 3:35 am
  #567  
Moderator, Finnair
 
Join Date: May 2011
Location: MMX (CPH)
Programs: Eurobonus Diamond, QR Gold, AY+ Platinum, A3*G, Nordic Choice Lifetime Platinum, SJ Prio Black
Posts: 14,178
Originally Posted by OH-LGG
And if you are a new Lumo, you dont know about it. Strange.
The "beauty" of unpublished perks. You need to be in the know to enjoy them, so this creates yet another level. The super lumos are told about the perks, other are not. Makes Lumo even more alluring.
intuition is offline  
Old Aug 2, 2019, 4:24 am
  #568  
 
Join Date: Oct 2004
Location: Finland
Programs: AY Platinum,Marriott Gold,HH Diamond,Sixt Platinum,Hertz PC,AMEX Platinum
Posts: 1,946
If you access your account, open the benefits section (where it lists upgrade vouchers etc.), there is also a list of other benefits. One of those is Airport Services and under it there is a section Lounge which has the following statement: "At Helsinki Airport, you are welcome to use our lounges regardless of the operating carrier by showing your Platinum Lumo card and boarding pass."
SPBanker and FFlash like this.
miikka is offline  
Old Aug 4, 2019, 10:31 am
  #569  
 
Join Date: Jan 2014
Location: C2
Programs: AY ex-Lumo, TK Elite, BT VIP, ITA Executive
Posts: 1,157
I suppose it disappeared from the general tier benefits description because they updated the information about Platinum Wing being open and the person doing it just forgot there was this extra note to be added. It would also explain why you can see it elsewhere while logged in.
on22cz is offline  
Old Aug 4, 2019, 10:45 am
  #570  
Moderator, Finnair
 
Join Date: May 2011
Location: MMX (CPH)
Programs: Eurobonus Diamond, QR Gold, AY+ Platinum, A3*G, Nordic Choice Lifetime Platinum, SJ Prio Black
Posts: 14,178
While I do understand the motive behind publishing the perks conveniently under each persons member page, I don't get at all why they would create different sets of the same text.
Maybe I am too much RDBMS-ish in my thinking, but doing duplicates of anything is asking for trouble. If they indeed were looking to allow unpublished perks to be seen in logged in status, they could still have had a singleton platinum_perk_list for the published perks and referenced it from all needed pages.
intuition is offline  


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